WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
Mosley Appliance Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Mosley Appliance Repair

Better than 45% of washer dryer hookup services · #6 of 11

4.9★391 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
88%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Bruce · Edited 3 days ago

Mosley Appliance was knowledgeable about our Frigidaire Professional Series refrigerator and quickly diagnosed the problem. It was repaired a couple days later once the necessary parts arrived and so far has been working perfectly.

Paid $250–300Reasonable priceRefrigerator/freezer repair
★★★★★ Tim · a week ago

Great job… dryer & refrigerator. Price seemed very fair and everything works thanks…

Paid $500+Reasonable priceRefrigerator/freezer repairDryer repair
★★★★★ kathi · 2 weeks ago

Professional, had the part on hand & was friendly. Got my oven working! Will definitely use again!

Paid $300–350Great priceOven repair
★★★★★ Wesley · a month ago

Aaron was professional and efficient. I highly recommend him for anyone needing an honest assessment and repair of appliances.

Paid $50–100Reasonable priceDryer repair
★★★★★ M · a month ago

Aaron came out and diagnosed the problem quickly. Solved the issue and was in and out in an hour and a half. Going to use them moving forward for my appliances at home and my businesses.

Paid $250–300Great priceRefrigerator/freezer repair
★★★★★ Sommer · 2 months ago

Mosley Appliance Repair is the first stop for us when we need an appliance repaired!

Paid $100–150Great priceDryer repair

vs category

Blue = Mosley, grey = washer dryer hookup services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.58★ (12 reviews)2024-Q4: 4.18★ (11 reviews)2025-Q1: 5.00★ (21 reviews)2025-Q2: 4.93★ (14 reviews)2025-Q3: 4.84★ (25 reviews)2025-Q4: 5.00★ (19 reviews)2026-Q1: 4.96★ (24 reviews)2026-Q2: 4.78★ (18 reviews)2026-Q3: 5.00★ (19 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$170-32% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 67%Overpriced 2%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+43 / −0
Professionalism
+55 / −0
Responsiveness
+53 / −1
Punctuality
+21 / −0
Value
+42 / −0

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