WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMosley Appliance Repair
Better than 45% of washer dryer hookup services · #6 of 11
4.9★391 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
88%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Mosley Appliance Repair for oven repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$473
All 2 Google reviews tagged “Oven repair”
kathi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Professional, had the part on hand & was friendly. Got my oven working! Will definitely use again!
Paid $300–350Great priceOven repair
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Scheduling was very easy via the website. Professional and responsive. Would use again in the future!
Oven repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Mosley, grey = washer dryer hookup services average
Rating over time
Price
$170-32% vs typical washer dryer hookup services
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 67%Overpriced 2%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+43 / −0
Professionalism
+55 / −0
Responsiveness
+53 / −1
Punctuality
+21 / −0
Value
+42 / −0
