WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREMosley Appliance Repair
Better than 45% of washer dryer hookup services · #6 of 11
4.9★391 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
88%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Mosley Appliance Repair for washer/dryer repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Washer/dryer repair”
ChristelLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
First time service call. Brian was prompt with a heads up call. He diagnosed the issue with the washer quickly. Gave me an estimate and follow up when part came in was quick. They got me scheduled in pretty quickly. The repair did not take long. Great service.
Washer/dryer repair
vs category
Blue = Mosley, grey = washer dryer hookup services average
Rating over time
Price
$170-32% vs typical washer dryer hookup services
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 67%Overpriced 2%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%59+8.9Craft & service 20%38+7.6Value 10%63+6.3Momentum 8%68+5.4Track record 7%23+1.6Accountability 5%50+2.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+43 / −0
Professionalism
+55 / −0
Responsiveness
+53 / −1
Punctuality
+21 / −0
Value
+42 / −0
