Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Mosquito Squad Plus of Central Illinois logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Mosquito Squad Plus of Central Illinois

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 514 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mosquito Squad Plus of Central Illinois is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mosquito Squad Plus of Central Illinois is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mosquito Squad Plus of Central Illinois is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mosquito Squad Plus of Central Illinois is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mosquito Squad Plus of Central Illinois is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mosquito Squad Plus of Central Illinois is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Mosquito Squad Plus of Central Illinois for 8 kinds of job.

Mosquito Squad Plus of Central Illinois for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 88

All 9 Google reviews tagged “General pest inspection”

Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great and very competent service! Very knowlegable!

Paid $200+Great priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
TLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys are the best and I am continually amazed at the top notch level of professionalism from the applicators and staff. We highly recommend them!

General pest inspection+ Punctuality+ Professionalism
LauriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I got great customer service and response. Was able to get discounts to help with costs and got to use a new customer coupon. Was able to get set up immediately for my first application and I get text and email reminders. So pleased so far. Can't wait to receive my first treatment. Today 5/26/23 they came and…

Flea & mite exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The customer service was exceptional! We were notified when the technician would be showing up, when the service was completed, and were given excellent communication about what to expect. They were very professional, highly recommend! And after the first application, noticed a difference in mosquitos in our yard and we live on a river bed.

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We live in a woodsy area with creeks and ponds, so mosquitos and other insects are going to be unavoidable. But the treatments definitely keep them under control and we can tell when it’s time for our monthly spray. It helps that all of our neighbors get Mosquito Squad treatments, too!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
AnnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My backyard deck area would be over run by Mosquitos if it wasn't for Mosquito Squad. I'll admit when I got my house sprayed the first time and I saw a bug out there my first thought was that it didn't work. But I remembered that it is eliminating 85% - 90% of pests. Just because you see a couple bugs doesn't mean…

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our second year using Mosquito squad & we couldn’t be more pleased ! They’re very responsive and always give us 1st class service . Having little ones around makes for backyard fun even better without the bugs !

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Dewey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Gary6 years ago★★★★★

Rating only, no written review.

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$101-2% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Mosquito extermination230$63–$101
Bug & insect extermination30$58–$131
Flea & mite extermination18$78–$282
Spider extermination12$56–$136
Hornet & wasp extermination9$79–$246
General pest inspection9$58–$133
Ant extermination8$63–$191
Bee extermination4$175–$323

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