Mosquito Squad Plus of Central Illinois logo

Mosquito Squad Plus of Central Illinois

Pest control service · Springfield, IL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 109 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 58%
4.9 ★★★★★ 514 Google reviews · 24 photos
96%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$101typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mosquito Squad Plus of Central Illinois at a glance

Google reviewers rate the company 4.9 out of 5 based on 514 reviews, with the owner responding to 98% of feedback. Customers frequently praise punctuality, professional communication, and effective mosquito control that allows them to enjoy outdoor spaces. Recurring themes include friendly staff, thorough service, and reasonable pricing. However, some lower-rated reviews note that treatments sometimes fail to address all pests or result in unexpected insect issues, while others cite declining service quality or high costs.

  • Google rating: 4.9 out of 5 from 514 reviews (96% five-star).
  • Reviews on this page: 515 Google reviews (372 with written comments, 20 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Flea Exterminator serving Springfield, Illinois.

Data from Google, last updated November 3, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction93Reliability92Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 93 (median 94)Reliability: 92 (median 92)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 95)
This companyFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mosquito Squad Plus of Central Illinois: 93/100 on this factor. Category median: 94.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mosquito Squad Plus of Central Illinois: 92/100 on this factor. Category median: 92.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mosquito Squad Plus of Central Illinois: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mosquito Squad Plus of Central Illinois: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mosquito Squad Plus of Central Illinois: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mosquito Squad Plus of Central Illinois: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

515 Google reviews we collected

  • 5 stars49696%
  • 4 stars143%
  • 3 stars20%
  • 2 stars10%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 372 written reviews

  • Praise45599%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1019%
  • Reasonable3771%
  • Overpriced12%
  • Not sure48%
$101-2% vs typical flea exterminators

Middle half of what 39 customers paid ($81–$148) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12928%
  • Quality & results11325%
  • Speed & response7416%
  • Would recommend6113%
  • Communication398%
  • Price & value296%
  • Honesty & trust143%

What customers talk about

We read 372 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The service providers at the Mosquito Squad are always so respectful and professional.”
  • “Great service and took time to explain more of the process to me and share the difference in treatment options.”
    “This year was terrible.”
  • “They communicate when they are going to be there and show up on time.”
  • “We would 100% recommend this company for your pest control/lawn care needs.”
  • “Staff was friendly, explained everything clearly and effective treatment.”
  • “Mosquito squad was so easy to schedule our spraying, pricing was great and reasonable and they came and sprayed so fast.”
  • “Reliable and it’s nice to spend time outside without being eaten by mosquitoes.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mosquito Squad Plus of Central Illinois for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

As an avid gardener, sunbather, and generally love being outdoors, Mosquito Squad has made it easy to enjoy being outside. Conscientious, exceptional service. 10/10.

Paid $200+Reasonable priceMosquito extermination+ Professionalism
DebLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★

They sprayed for mosquitos and we haven’t had any since then. Now we have Buffalo knats eating us alive.

Paid $120–140Reasonable priceMosquito extermination
Jamie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been able to enjoy my yard more this summer as a result of using Mosquito Squad.

Paid $160–180Reasonable price
Kris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After the first application the mosquitos were virtually gone and with regular applications, my yard stayed mosquito-free. The staff is friendly and informative.

Paid $140–160Spider exterminationMosquito exterminationAnt extermination
RonaldLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, through and efficient. They made the Carpenter Ants go away and muddobber trails destroyed. These guys and staff are the real deal. They will get my repeat business and the price is right.

Paid $120–140Great priceHornet & wasp extermination
AutumnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Craig was great in remembering the bush we did not want sprayed. He also brought 2 doggie gift bags for my pups he remebered from last time!! Been a customer for over a year...happy with the service and notifications.

Paid $40–60Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 514 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sheli Eggleston1 reviewTotal number of Google reviews Sheli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service , great communication . Highly recommend .

Response from the owner · 11 hours ago

Thank you so much for the kind words and recommendation! We truly appreciate your support and are so glad you had a great experience with us! 😊

Brenda Davenport-Fornoff4 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are very professional. I love they text me before the treatment.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · a year ago

Thank you Brenda for the 5 stars!

Matthew Pfeifer7 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As an avid gardener, sunbather, and generally love being outdoors, Mosquito Squad has made it easy to enjoy being outside. Conscientious, exceptional service. 10/10.

  • Price assessment: Reasonable price
  • Price: $200+
  • Positive: Professionalism
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · 4 years ago

Thank you Matthew for taking the time to give us a 5-star review!! We value your business.

Deb MontgomeryLocal Guide · 35 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They sprayed for mosquitos and we haven’t had any since then. Now we have Buffalo knats eating us alive.

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · 5 months ago

Thank you for the review and we appreciate the feedback. We’re glad to hear the mosquito treatment has been effective! Buffalo gnats (also known as biting gnats) can definitely be frustrating. Unfortunately, we do not treat for gnats, as there isn’t a product currently available that provides reliable or long-lasting control for them. Unlike mosquitoes, gnats are highly mobile and tend to travel from surrounding areas, which makes them very difficult to control with standard treatments. We understand how uncomfortable they can be, especially this time of year, and we always want to be transparent about what our services can and cannot effectively manage. If you have any questions or need recommendations for personal protection options, we’re happy to help!

Michelle Johnson5 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love that we can enjoy being outside without worrying about being but by pesky mosquitoes

  • Price assessment: Reasonable price
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · a week ago

Thank you so much for your review! We love hearing that you’re able to enjoy your outdoor space without the hassle of pesky mosquitoes! 😊 Thank you for choosing Mosquito Squad. Here’s to more mosquito-free days and evenings outside! 🦟🌿

Scott CourtneyLocal Guide · 28 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've used them for years and they're great!

Response from the owner · 3 years ago

Hi Scott, thank you for your five-star review! We are absolutely delighted to know that you're satisfied with our service at Mosquito Squad. Our team is committed to ensuring a comfortable, mosquito-free space for our clients, and your positive feedback is a great testament to that. We truly appreciate your support and look forward to serving you in the future. -Your Mosquito Squad Team

Kristi Sutton2 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Always prompt and great communication!

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · a week ago

Thank you so much for the great review! We’re happy to hear you’ve been pleased with our service and communication. We strive to be prompt, reliable, and keep our customers informed every step of the way. We truly appreciate your support and look forward to helping you enjoy another mosquito-free season! 🦟😊 — The Mosquito Squad Team

Mary Ann Hillard3 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Worth every penny to be able to use our yard!

  • Price assessment: Reasonable price
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · a week ago

Thank you so much for the wonderful review! 😊 We love hearing that you’re able to enjoy your yard again! Helping families spend more time outdoors without the hassle of mosquitoes is exactly why we do what we do. We truly appreciate your support and are happy to help you make the most of your outdoor space! 🦟🌿 — The Mosquito Squad Team

Marilyn Bell4 reviewsTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was well sprayed!! Hopefully, it killed all mosquitoes!!

  • Price assessment: Not sure
  • Services: Mosquito extermination
  • Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · 4 years ago

Thanks Marilyn for the positive feedback!

Jamie Turner11 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been able to enjoy my yard more this summer as a result of using Mosquito Squad.

  • Price assessment: Reasonable price
  • Price: $160–180
  • Pest type: Mosquitoes, Other
Response from the owner · a month ago

Thank you so much for the wonderful review! We’re so happy to hear that Mosquito Squad has helped you enjoy your yard more this summer! That’s exactly what we want for our customers. We truly appreciate your business and are grateful you chose us to help keep those pesky mosquitoes away!

Mosquito Squad Plus of Central Illinois on Google Maps →

Business details