Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate the company 4.9 out of 5 based on 692 reviews, noting that the owner responds to 91% of them. Positive feedback highlights punctual, thorough technicians who communicate clearly and treat customers politely during interior and exterior pest inspections. Common complaints involve billing disputes, unauthorized charges, and allegations that some treatments were ineffective or performed too quickly.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
692 Google reviews we collected
Phrases our text analysis found in 490 written reviews
Price verdicts customers left with their Google review
Middle half of what 168 customers paid ($53–$153) · gold mark = category median.
How often each topic comes up in the written reviews
We read 490 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Personable and knowledgeable- I wouldrecommend him for anyone looking for service.”
“Sterling the consultant was punctual, polite and thorough.”
“Trevor was great, he communicated the treatment process clearly and concisely, answered my questions, and he worked fast.”
“Always prompt and go above and beyond to keep us pest free.”
“We are very happy and satisfied with this company and every person we interacted with and would highly recommend them.”
“Again avoid this company at all costs.”
“My neighbors also singed up with the same company and we're really happy with this affordable and effective investment.”
“He provided excellent service and was genuinely concerned that my problem with wasps & spiders was resolved.”
“Basically a big scam as they don’t care what you do after 1st visit.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pest Control Consultants for 8 kinds of job. Pick one to see what they paid and said.
Kaleb was very knowledgeable and polite. I don’t think there is a more knowledgeable person besides his boss who could answer all my questions. Thank you Kaleb.
Kaleb was the technician that came out to do my quarterly inspection and once again exceeded all expectations. Personable and knowledgeable- I wouldrecommend him for anyone looking for service.
BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go…
This company is wonderful. This process is scary and uncomfortable for everyone but at 78 it’s terrifying. Everyone has been kind, patient and helpful. Trevor is exceptional. For a young g man he is very at ease with older people and takes his time to answer any questions and to make sure we understand what we…
I assume he did a good job. We were just pulling in the driveway when he was finishing up.
Trevor was great, he communicated the treatment process clearly and concisely, answered my questions, and he worked fast.
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 144 | $58–$131 |
| General pest inspection | 121 | $58–$133 |
| Hornet & wasp extermination | 102 | $79–$246 |
| Spider extermination | 97 | $56–$136 |
| Home inspection | 79 | $61–$139 |
| Ant extermination | 75 | $63–$191 |
| Mosquito extermination | 70 | $63–$101 |
| Rodent extermination | 63 | $73–$246 |
4.9 ★★★★★ 692 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kaleb was very knowledgeable and polite. I don’t think there is a more knowledgeable person besides his boss who could answer all my questions. Thank you Kaleb.
Kaleb was the technician that came out to do my quarterly inspection and once again exceeded all expectations. Personable and knowledgeable- I wouldrecommend him for anyone looking for service.
Thank you for the wonderful feedback, Mary! We're delighted to hear that Andrei provided such exceptional service during your quarterly inspection. His personable and knowledgeable approach truly makes a difference. We appreciate your recommendation and hope you have a great day!
Once again Pest Control Consultants came through for us. Great local company. Sterling the consultant was punctual, polite and thorough. Will definitely use them again for regular service!
BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go above and beyond to keep us pest free. You can't go wrong with this group.
Thank you for your wonderful feedback, Joyce! It's fantastic to hear that our team has effectively managed the pest issues at your property. We're glad that the technician provided you with professional service and addressed your concerns thoroughly. Your recommendation means a lot to us!
Will use again
The technician named Sterling did a very thorough job. He spoke to me before starting the work and asked if I had any questions or areas of concern that I’ve noticed regarding bug/insect activity. He’s very personable and courteous.
Thank you for your kind words, Mike! It's wonderful to hear that our technicians provided thorough service and were courteous during your experience. We appreciate your feedback and hope you have a great day!
A wonderful Experience! Sterling was polite, thorough and truly seemed to care about his job! This company went above and beyond my expectations. I would highly recommend their services.
Sterling is always very polite and knows his job well.
Thank you for your 5-star rating! We appreciate your feedback and are glad you had a positive experience with us. Your support means a lot!
This company is wonderful. This process is scary and uncomfortable for everyone but at 78 it’s terrifying. Everyone has been kind, patient and helpful. Trevor is exceptional. For a young g man he is very at ease with older people and takes his time to answer any questions and to make sure we understand what we need to know and how important it is to stay away for the correct amount of time. He is very thorough in every room and also let us know what he found or as in our case what he didn’t find. We are very happy and satisfied with this company and every person we interacted with and would highly recommend them.
Kaleb is a very personable technician. He answers any questions that I have, would like to have him assigned to my account for service. Always a pleasure, thank you Kaleb!!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
