Is Moss Roofing Houston any good?
Our verdict: solid, not standout — #34 of 70 roofing contractors, better than 51%. Customers single out its track record and satisfaction; accountability is where it trails.
Track record — better than 68% of peers
Satisfaction — better than 66% of peers
Momentum — 39th percentile
Value — 21th percentile
Accountability — 12th percentile
Price $$$$: 83% above typical
Moss Roofing Houston for roof damage repair
Clear ✕20 customers reviewed a roof damage repair job here and rated it 5.00★. Most paid $14,000–16,000 (category typical: $438–$2.7k). For this job it ranks #9 of 58 roofing contractors we track.
All 20 Google reviews tagged “Roof damage repair”
Mike E. and the whole Moss Roofing team did an exceptional job from beginning to end. From being very informative and helpful with the insurance claim process to being professional and understanding in the building process. Mike took the time to always make me feel comfortable and worked with me through everything.…
After a recent hail storm, we were worried about the health of our roof. Mike Harris with Moss Roofing gave us peace of mind again. Mike was very helpful with navigating insurance claims, and in understanding precisely how the project would go. He took the time to explain the process, the product and is quite…
Such a great experience working with Moss Roofing! Brian Townsend walked me through the whole process step by step, from filing a claim with my insurance, to showing up when the adjuster did. He really made the whole process easier!
I want to thank Brian Townson with Moss Roofing Houston for assisting me in getting my roof replaced. Brian took pictures and videos to show me exactly what was damaged on my roof from recent hail. He then explained to me exactly what needed to be done. Our insurance company tried to deny my claim. Brian stated that…
The employees were great! Explained everything to me and I felt very confident working with these young people. Mike, Ross and Jimmy had patience with my husband and myself. Highly recommend Moss Roofing. As I said the workers were very polite and hard workers. Impressed had everything done in one day.
Moss Roofing did an outstanding job in providing us with a new roof and new gutters within the price range we were budgeting and in an expeditious timeframe. Sean McCann, our salesman, gave us a detailed explanation of all the steps that would be taken to not only provide a new roof, but a new roof that met the…
Mike was able to find the issue. They were very professional and were able to have the repair done quickly. I would definitely recommend to hire them
Huge thank you to Mike Harris and the team at Moss Roofing. I was in a bind with a roof hole and rain on the way. They provided a same-day inspection, a fair estimate within hours, and completed the repair professionally just a few days later. It’s rare to find this level of responsiveness and craftsmanship. If you…
Brian Townson and his project manager Mike Emery were fantastic to work with! They handled everything with our roof replacement, insurance, inspections, and even went above and beyond fixing ceiling and window damage that wasn’t part of the job. They always kept us updated, answered every question, showed up on…
After hail damage, they inspect the roof. After seeing pictures we decided to move forward. They reached out to insurance and managed the whole project. In 3 weeks since the inspection I got a new roof. Thanks Brian for managing the project and Michael for the installation supervision.
I would like to personally thank all the guys at moss roofing for getting our roof squared away after the wind and hail damaged it beyond repair. Brian Townsend, Michael and all the other guys were fantastic to deal with. They listened to our concerns and answered our questions once again guys thank you for going…
I can't say enough good things about my experience with Brian Townson at Moss Roofing. Brian went above and beyond to help me with a roof issue and repair. From the very beginning, he was honest, transparent, and truly had my best interest in mind. He took the time to explain the issues clearly, offered practical…
My experience with Moss roofing was great from start to finish. I was a little skeptical at first about actually doing the roof replacement but Tuan offered white glove service throughout. He was professional, personable, easy going, honest, accommodating and walked me through every step. Both the service pre and…
UPDATE: We suffered damage from hurricane Beryl to the roofs of both of our homes, so I called Brian Townsen again. One of the roofs only needed slight repairs so he was able to help get that scheduled and the other house was outside of Moss Roofing's territory, so he referred me to another company who handles…
Haygen at Moss Roofing did an exceptional job. Haygen took care of everything when dealing with my insurance company. His efficiency and professionalism were top-notch. Haygen and his crew finished the job in just one day. I was also impressed by how they cleaned everything up before they left. Thank you for providing such a great service!
As a property management company we have recommended many of our clients to use Moss Roofing Houston for the past years. We have received endless compliments from our clients, and we will continuously keep a strong relationship from now on. The company is really good with working with insurance, and they provide…
Highly recommend Moss Roofing. Easy to do business with, professional, communicative and made filing with home owners insurance a breeze. Ask for James!
I had a great experience with Moss Roofing Houston. I would recommend this company to anyone without reservation. Working with Wayne Beasley was effortless. The crew was careful of my property as well as my neighbors flowers which are beside my garage. She stated that not one flower was damaged. The crew was…
James was very professional, answered all my questions and walked us through the steps of what needs to be done! He Genuinely helped and saw everything through. Good job
We worked with Andrew Thibodeaux who was absolutely fantastic!! We feel like Drew went above and beyond to get things done in a timely and professional manner. He was easy to work with, always on time, and always followed up. I would recommend to anyone to reach out to Drew for any roofing needs or concerns. Moss Roofing is the best in my opinion!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Moss Roofing Houston
Is Moss Roofing Houston good?
Yes by most measures: 5.0★ from 721 Google reviews and an Experts Score of 50/100 (grade C), #34 of 70 roofing contractors we track. 0.8% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Moss Roofing Houston charge?
Customers reported a typical bill of $18k (middle half $12k–$25k), 83% above the roofing contractors median of $10k.
What do customers hire Moss Roofing Houston for?
Mostly roof installation (158), roof repair for storm & wind damage (146), roof inspection (70), roof repair (29).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 75%).
