Is Moss Roofing Houston any good?
Our verdict: solid, not standout — #34 of 70 roofing contractors, better than 51%. Customers single out its track record and satisfaction; accountability is where it trails.
Track record — better than 68% of peers
Satisfaction — better than 66% of peers
Momentum — 39th percentile
Value — 21th percentile
Accountability — 12th percentile
Price $$$$: 83% above typical
Moss Roofing Houston for roof inspection
Clear ✕70 customers reviewed a roof inspection job here and rated it 4.97★. Most paid $15,000–20,000 (category typical: $539–$12k). For this job it ranks #11 of 66 roofing contractors we track.
All 70 Google reviews tagged “Roof inspection” · showing 40
I worked with Brian Townson from Moss roofing. He was probably the 8th contractor that came to my door and promised he could get my claim pushed through. Everyone else gave up after the claim(s) were denied. Brian is the only one that kept his word and followed through. It was the same with two of my neighbors. Moss…
Brian Townsond was pretty much the entire reason why I went with Moss for my new roof. I found him to be more qualified technically than any other Roofing professional, our sales person in my past He has strong inter-personal And communication skills, and I believe sincere customer focus. I would recommend Moss…
It was a pleasure working with Moss Roofing. Initially my claim was denied but Mike Emery and the Moss Roofing team came to my aid. Their workmen were pleasant and fast. I would highly recommend Moss roofing.
Mike E. and the whole Moss Roofing team did an exceptional job from beginning to end. From being very informative and helpful with the insurance claim process to being professional and understanding in the building process. Mike took the time to always make me feel comfortable and worked with me through everything.…
I had a great experience with Moss Roofing Houston. I worked with Mike E. who assisted in the review and pricing for roof repair on my residential home. Pricing was very competitive along with a warranty and they were very timely in completing the project and keeping me and my tenants in the loop. I appreciate…
After a recent hail storm, we were worried about the health of our roof. Mike Harris with Moss Roofing gave us peace of mind again. Mike was very helpful with navigating insurance claims, and in understanding precisely how the project would go. He took the time to explain the process, the product and is quite…
Such a great experience working with Moss Roofing! Brian Townsend walked me through the whole process step by step, from filing a claim with my insurance, to showing up when the adjuster did. He really made the whole process easier!
We recently experienced a hail storm that severely damaged our roof and are extremely happy that we called Moss Roofing. They sent Mike E. Emery to our home to inspect the roof, take pictures of the damage and to give us an estimate for replacement. He explained what he found on inspection including damage that…
Josh Witt was great and very detailed. Everything was done in one day. They made sure to clean everything up, including any nails from the floor. I highly recommend Josh and Moss Roofing.
Moss roofing was very professional. Mike made the whole process very smooth and easy. We ended up replacing the whole roof and they did a great job! Special Thanks to Mike Emery!
We had the pleasure of working with Mike Harris at Moss Roofing when evaluating the need for a new roof. From the beginning, Mike made the process easy to understand, and he even made a point to be here when the insurance adjusters came to do their inspection. The insurance company denied the claim, so we’re going…
The initial contact, follow-up processes, and quick roof replacement done in like 6 hours, including clean-up, all went smoothly. Brian Townson and his office assistant helped a lot with insurance coverage, supported through two rounds of insurance inspections. Got the best coverage I could possibly get. I…
Our roof had hail damage and we hired Moss Roofing after seeing their work on a neighbor's roof. We had a wonderful experience with Moss Roofing; we were kept informed as the process proceeded from insurance through to completion. The roof was installed in one day and everything was left clean and tidy. They were…
My husband and I highly recommend Mike E. And Moss Roofing Houston. The entire process was smooth and efficient from start to finish. This was our first time getting our roof replaced and Mike was able to walk us through the claim process. He was very transparent with us about what could possibly happen with the…
Moss Roofing approached me a free inspection of my roof. They found hail damage which I suspected since I have experinced leaking inside my home. Ryan Snell was my advisor who worked with my insurance company to help pay the cost. Ryan is very professional. He also worked and coordinated With my solar company to get…
Moss Roofing did an outstanding job in providing us with a new roof and new gutters within the price range we were budgeting and in an expeditious timeframe. Sean McCann, our salesman, gave us a detailed explanation of all the steps that would be taken to not only provide a new roof, but a new roof that met the…
We just had our roof replaced by Moss Roofing. The experience was great and everyone was professional. They fought for my business and helped me throughout the process. Mike was my sales consultant and was available and timely on all communications. I would recommend their services to anyone and I would use them again in the future.
Mike was able to find the issue. They were very professional and were able to have the repair done quickly. I would definitely recommend to hire them
Brian and his team from Moss Roofing were exceptionally pleasant to work with, and the work performed was five-star from start to finish. Despite the initial claim denial from our insurance Brian, as promised, was instrumental in helping us get our roof replaced and eventually paid for by our difficult insurance…
Josh was able to determine that there was hail damage to our roof and gutters. He was also able to convince State Fram to approve the claim for a new roof. The new roof looks great!
Moss Roofing is highly recommended for their ability to assess roof storm damage, helping process the home insurance claim, and deliver a replacement roof at reasonable cost. Josh Witt, roofing consultant, with the support of a public insurance adjuster, succeeded where two other companies had failed, which was to…
Brain Townson is amazing. His communication and customer service is second to none. His crew is top notch and courteous, and I would give 10 stars if I could. Moss Roofing exceeds all expectations. I highly recommend their services.
Moss Roofing has been a breeze to work with from the start. My roof was just completed and Jim Phelps did a fantastic job walking us through the whole process step by step. He clearly communicated with me from the first day he made contact and was always up front with what needed to happen. Moss Roofing dealt with…
Excellent support of Brian Townson during all the process from filing a claim, deal and fight with the insurance representative, getting the claim approved to replace the roof. He followed through until the completion. They did an outstanding job installing and cleaning all the debris. We fully recommend Moss Roofing and Brian.
After hail damage, they inspect the roof. After seeing pictures we decided to move forward. They reached out to insurance and managed the whole project. In 3 weeks since the inspection I got a new roof. Thanks Brian for managing the project and Michael for the installation supervision.
I recently had my roof replaced by Moss Roofing Houston, and I couldn’t be happier with the results. From start to finish, the process was smooth and professional even though I had multiple issues with my homeowner’s insurance company not wanting to recognize the claim. Brian Townsend assisted my communications with…
I would like to personally thank all the guys at moss roofing for getting our roof squared away after the wind and hail damaged it beyond repair. Brian Townsend, Michael and all the other guys were fantastic to deal with. They listened to our concerns and answered our questions once again guys thank you for going…
The Moss Roofing company did a great job for our roof. The inspection and installation job were done in a prompt, professional, and efficient manner. Josh Witt did a thorough preparation job and follow up. The installation crew showed up early in the morning and carefully conducted their duties. They did a good…
I can't say enough good things about my experience with Brian Townson at Moss Roofing. Brian went above and beyond to help me with a roof issue and repair. From the very beginning, he was honest, transparent, and truly had my best interest in mind. He took the time to explain the issues clearly, offered practical…
Me and my wife were working in the yard when Jim Phelps introduced himself and ask if he can inspect our roof for hail damage. Knowing that we just had a storm I said yes. After inspecting he recommended a roof replacement. To make a long story short, my roof was replaced by Jim Phelps crew of Moss Roofing. Jim did…
I highly recommend moss Roofing Houston for any roofing needs from inspection, to repair, to a total replacement. We worked with Jim Phelps and it was a fantastic experience. He is knowledgeable, communicates well, and very easy to work with. He walked us through each phase from inspection, to working through the…
Moss Roofing did a fantastic job on our roof in October 2023. We spoke with several roofing companies and James S. with Moss was the most knowledgeable and responsive representative we talked to. Although our scheduled roof replacement had to be rescheduled twice because of rain, Moss was still able to complete our…
UPDATE: We suffered damage from hurricane Beryl to the roofs of both of our homes, so I called Brian Townsen again. One of the roofs only needed slight repairs so he was able to help get that scheduled and the other house was outside of Moss Roofing's territory, so he referred me to another company who handles…
The work was done swiftly and with high quality, and the materials that were used were very nice. Sean helped sort out many things very clearly, and replied whenever we had any issues. I would absolutely recommend this company to anyone trying to get roofing.
Our roof suffered some damage in April 2023. I could not determine if it was severe or not. Fortunately, James Shane was in my neighborhood representing Moss Roofing at a neighbor's house. He stopped at our house and we were very fortunate he did stop. He volunteered to investigate our roof to give me a feel for…
We had our roof replaced yesterday, and we couldn't be happier. We are truly grateful to have worked with someone as kind, patient, resourceful, and generous as Sean. He has been with us from the beginning, guiding us through the challenging process of insurance claims, addressing every concern, and ensuring a…
Excellent Job. Great quality job. They were very courteous and they made sure they cleaned up all debris from the job. Would highly recommend heir services. Sean McCann helped me work with my insurance to facilitate the process. He was very courteous and knowledgeable. My roof looks amazong. I would definitely…
As a business professional in the insurance industry of 20+ years, I highly recommend Moss Roofing for the exception service and quality craftsmanship.
Haygen at Moss Roofing did an exceptional job. Haygen took care of everything when dealing with my insurance company. His efficiency and professionalism were top-notch. Haygen and his crew finished the job in just one day. I was also impressed by how they cleaned everything up before they left. Thank you for providing such a great service!
haygen from moss roof was the supervisor to replace my whole house roof he was very helpful and knowledable guy. crew show up in time and they did great job within one day. i am very happy and satisfy with the job done by moss roof and highly recomended to them for roof replacement.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Moss Roofing Houston
Is Moss Roofing Houston good?
Yes by most measures: 5.0★ from 721 Google reviews and an Experts Score of 50/100 (grade C), #34 of 70 roofing contractors we track. 0.8% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Moss Roofing Houston charge?
Customers reported a typical bill of $18k (middle half $12k–$25k), 83% above the roofing contractors median of $10k.
What do customers hire Moss Roofing Houston for?
Mostly roof installation (158), roof repair for storm & wind damage (146), roof inspection (70), roof repair (29).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 75%).
