Is Moss Roofing Houston any good?
Our verdict: solid, not standout — #34 of 70 roofing contractors, better than 51%. Customers single out its track record and satisfaction; accountability is where it trails.
Track record — better than 68% of peers
Satisfaction — better than 66% of peers
Momentum — 39th percentile
Value — 21th percentile
Accountability — 12th percentile
Price $$$$: 83% above typical
Moss Roofing Houston for roof installation
Clear ✕158 customers reviewed a roof installation job here and rated it 4.99★. Most paid $15,000–20,000 (category typical: $11k–$23k). For this job it ranks #6 of 67 roofing contractors we track.
All 158 Google reviews tagged “Roof installation” · showing 100
Moss Roofing is amazing! My insurance company denied my roof claim. I was frustrated and disappointed. Brian Townson fought for me and got a full replacement! He was patient and answered all my questions. He was a pleasure to work with. The crew showed up on time, did a great job, and left my propert clean. I would…
Our sales person Haygen was great. Excellent service from presale, installation and post install. I highly recommend it.
I worked with Brian Townson from Moss roofing. He was probably the 8th contractor that came to my door and promised he could get my claim pushed through. Everyone else gave up after the claim(s) were denied. Brian is the only one that kept his word and followed through. It was the same with two of my neighbors. Moss…
Brian Townsond was pretty much the entire reason why I went with Moss for my new roof. I found him to be more qualified technically than any other Roofing professional, our sales person in my past He has strong inter-personal And communication skills, and I believe sincere customer focus. I would recommend Moss…
Brian Townson did an excellent job coordinating all aspects of the roofing work at a timely manner and at a reasonable cost.
It was a pleasure working with Moss Roofing. Initially my claim was denied but Mike Emery and the Moss Roofing team came to my aid. Their workmen were pleasant and fast. I would highly recommend Moss roofing.
Mike E. and the whole Moss Roofing team did an exceptional job from beginning to end. From being very informative and helpful with the insurance claim process to being professional and understanding in the building process. Mike took the time to always make me feel comfortable and worked with me through everything.…
Sean and the whole crew were excellent throughout the entire process. A new roof is not an everyday experience so their knowledge, experience, and skill went a long way to help understand and ease concerns. The cleanup was excellent too. Thank you!
My roofing experience with Moss roofing was beyond outstanding because of Brian Townsen. Brian provided an outstanding experience from start to finish throughout our roof installation. From our first conversation he was professional, knowledgeable and took the time to explain every step of the process. What truly…
After a recent hail storm, we were worried about the health of our roof. Mike Harris with Moss Roofing gave us peace of mind again. Mike was very helpful with navigating insurance claims, and in understanding precisely how the project would go. He took the time to explain the process, the product and is quite…
It was an all around great experience with Moss Roofing. Our neighbor had used them before and had nothing but good things to say about them. We’re so glad we gave them a chance. From beginning to end we are very happy with our experience on our new roof. Would recommend.
Ask for Sean! We had roof damage from a hailstorm and he took care of everything for us. He’s extremely knowledgeable and made the entire process simple. The roofers were great as well and we love our new roof.
Such a great experience working with Moss Roofing! Brian Townsend walked me through the whole process step by step, from filing a claim with my insurance, to showing up when the adjuster did. He really made the whole process easier!
We recently experienced a hail storm that severely damaged our roof and are extremely happy that we called Moss Roofing. They sent Mike E. Emery to our home to inspect the roof, take pictures of the damage and to give us an estimate for replacement. He explained what he found on inspection including damage that…
We recently had our roof replaced by Moss Roofing Houston, and we couldn’t be happier with the experience. They installed high-quality 30-year warranty shingles and even went the extra mile by replacing the shingles on our storage building as well. Mike was fantastic to work with throughout the entire process. He…
Josh Witt was great and very detailed. Everything was done in one day. They made sure to clean everything up, including any nails from the floor. I highly recommend Josh and Moss Roofing.
Mike Harris helped me with my roof replacement and went out of the way to put a temporary fix after a severe hailstorm had my roof leaking. Was great working with him and the Moss team before and on the day of roof install, they took care of everything. The shingles look great too.
Brian Townsend and his team did a great job on our new roof. Brian took his time to explain each option and walked us through the entire process in detail. Never any pressure to rush the decision. The roof was completely out of pocket for us so it was a big decision. The install team was very accommodating with our…
I want to thank Brian Townson with Moss Roofing Houston for assisting me in getting my roof replaced. Brian took pictures and videos to show me exactly what was damaged on my roof from recent hail. He then explained to me exactly what needed to be done. Our insurance company tried to deny my claim. Brian stated that…
After our roof suffered significant damage from a hailstorm, Brian from Moss Roofing Houston provided exceptional support throughout the entire process. He promptly contacted our insurance company with us and arranged for his colleague, Haygen, to conduct a thorough inspection of both our roof and attic. Haygen…
Moss roofing was very professional. Mike made the whole process very smooth and easy. We ended up replacing the whole roof and they did a great job! Special Thanks to Mike Emery!
I had a good experience with Moss Roofing and Josh Witt. Everything went just as expected and the final price was the same as quoted. Josh followed up to make sure everything was up to par.
I highly recommend Moss Roofing! After months of research, I was very glad we chose Moss Roofing. Great service, high quality materials, flawless installation, and very fair price. Mike Harris did an amazing job explaining the process, describing the various roof options and features, coordinating our new and…
I have been working with Josh Witt for 5 different houses now. He is fantastic at what he does and has done an incredible job on every single one. What sets Josh apart is that he takes time to sit down with us, understand the issue and dig out the best solution. He recently helped us solve a difficult moisture…
Moss roofing was replacing my neighbors roof and that’s where I met Brian Townson. He was very polite and gave me few options to start the process with the insurance to file a claim. Roof was replaced yesterday and they did a wonderful job and we are so happy we selected Moos Roofing. Thank you Brian for helping us, cheers!
The initial contact, follow-up processes, and quick roof replacement done in like 6 hours, including clean-up, all went smoothly. Brian Townson and his office assistant helped a lot with insurance coverage, supported through two rounds of insurance inspections. Got the best coverage I could possibly get. I…
My husband and I highly recommend Mike E. And Moss Roofing Houston. The entire process was smooth and efficient from start to finish. This was our first time getting our roof replaced and Mike was able to walk us through the claim process. He was very transparent with us about what could possibly happen with the…
I had the pleasure of working with Josh Witt roofing consultant with Moss roofing, for the installation of my new roof. He gave me a very informative presentation on how the roof would be installed, what materials they would be using, the quality of the materials and workmanship, information about the warranty and…
I had a 20 year old roof (original) and I’ve shopped around to select the company that would replace the roof and make it stronger. Initially, I selected Moss Roofing because of the options they provided that made financial sense. Josh Witt clearly communicated what options they could do and what they couldn’t…
Moss Roofing did an outstanding job in providing us with a new roof and new gutters within the price range we were budgeting and in an expeditious timeframe. Sean McCann, our salesman, gave us a detailed explanation of all the steps that would be taken to not only provide a new roof, but a new roof that met the…
We just had our roof replaced by Moss Roofing. The experience was great and everyone was professional. They fought for my business and helped me throughout the process. Mike was my sales consultant and was available and timely on all communications. I would recommend their services to anyone and I would use them again in the future.
Our roof service was great! Jim is the man! We are very pleased with how everything went. Highly recommend.
These guys were great - the whole process from start to finish. Got a quality roof and warranty for a great price. Mike and the whole crew were nice and easy to work with, and they were done in less than a day.
Mike was able to find the issue. They were very professional and were able to have the repair done quickly. I would definitely recommend to hire them
Working with Josh Witt from Moss Roofing was a great experience from start to finish. Josh was very professional, and very knowledgeable of the insurance process. He diligently fought my insurance company through multiple denials and was finally able to get my roof replaced for full replacement. The quality of…
Josh Witt, Roofing Consultant, for Moss Roofing was very helpful and patient working with me. He worked with my insurance company who originally denied my claim and got me my roof. It was a total roof replacement. He spent a lot of time on my roof marking all areas that had hail damage. He went out of his way to…
Moss Roofing was amazing! They walked me through the insurance claims process and completed the scheduling seamlessly. The roof was completed quickly and professionally. The roofers cleaned up after themselves and were extremely professional. Wonderfully stress free experience.
Moss replaced my roof in mid-January 2026. They helped us through the insurance process and then gave us exactly what we needed. Brian was fantastic at helping us through the whole process and kept us informed each step of the way. The crew started early, stayed late and finished the whole job in a day. Their…
The team at Moss Roofing was extraordinary in their process of replacing my roof. From the first contact until the final inspection, I was treated as a valued partner in all aspects. Mike Harris, my project manager, was especially helpful in every step, and answered so many of my questions thoroughly. He was…
Moss Roofing overall I would recommend. Their crew did a great job, started early and finished early. Once old roof was removed, it was noticed that much of the decking was rotted. Without hesitation they made the decision to replace it with new. Their crew went and picked up 29 pcs and installed most of it before…
Josh Witt and everyone at Moss Roofing are top notch. Josh worked with the insurance adjuster and helped secure approval of my claim. He is knowledgeable and friendly. He responded quickly to questions throughout the process, and accommodated my special requests. The installation crew was great. Everyone knew their…
Brian and his team from Moss Roofing were exceptionally pleasant to work with, and the work performed was five-star from start to finish. Despite the initial claim denial from our insurance Brian, as promised, was instrumental in helping us get our roof replaced and eventually paid for by our difficult insurance…
Josh was able to determine that there was hail damage to our roof and gutters. He was also able to convince State Fram to approve the claim for a new roof. The new roof looks great!
Moss Roofing is highly recommended for their ability to assess roof storm damage, helping process the home insurance claim, and deliver a replacement roof at reasonable cost. Josh Witt, roofing consultant, with the support of a public insurance adjuster, succeeded where two other companies had failed, which was to…
Brain Townson is amazing. His communication and customer service is second to none. His crew is top notch and courteous, and I would give 10 stars if I could. Moss Roofing exceeds all expectations. I highly recommend their services.
Moss Roofing was easy to work with throughout the bid and replacement process. They were competitive on pricing and installed our roof in ONE DAY! The owner and his team love the Lord, and it is incredible to see what they do for the Houston community through their business. We love to support businesses who care…
I had a great experience working with Josh Witt from Moss Roofing. He was instrumental in getting my 19-year-old roof approved for replacement through my insurance company, even with an Actual Cash Value (ACV) policy. Josh worked closely with the adjuster and took extra time to thoroughly inspect and document the…
Exceptional Service from Brian Townson I recently had the unfortunate experience of dealing with storm damage to my roof, and I'm so grateful to have worked with Brian Townson of Moss Roofing Houston. From the initial inspection to the final walk-through, Brian provided top-notch service that exceeded my…
Brian Townson and his project manager Mike Emery were fantastic to work with! They handled everything with our roof replacement, insurance, inspections, and even went above and beyond fixing ceiling and window damage that wasn’t part of the job. They always kept us updated, answered every question, showed up on…
I needed to replace my 20+ year old roof for my house and detached garage and contacted three roofing companies in Houston. Moss Roofing Houston was recommended to me through my wife’s office. Jim Phelps at Moss Roofing came for my consultation and clearly stood out with his knowledge of roofing materials and…
Jim Phelps from Moss Roofing did an excellent job with my roof! He is knowledgeable, reliable, and made the whole process smooth and stress-free. On top of that, he’s a very friendly person who genuinely cares about his customers. I’m very happy with the results and highly recommend him to anyone looking for roofing services.
Excellent support of Brian Townson during all the process from filing a claim, deal and fight with the insurance representative, getting the claim approved to replace the roof. He followed through until the completion. They did an outstanding job installing and cleaning all the debris. We fully recommend Moss Roofing and Brian.
After hail damage, they inspect the roof. After seeing pictures we decided to move forward. They reached out to insurance and managed the whole project. In 3 weeks since the inspection I got a new roof. Thanks Brian for managing the project and Michael for the installation supervision.
I recently had my roof replaced by Moss Roofing Houston, and I couldn’t be happier with the results. From start to finish, the process was smooth and professional even though I had multiple issues with my homeowner’s insurance company not wanting to recognize the claim. Brian Townsend assisted my communications with…
I would like to personally thank all the guys at moss roofing for getting our roof squared away after the wind and hail damaged it beyond repair. Brian Townsend, Michael and all the other guys were fantastic to deal with. They listened to our concerns and answered our questions once again guys thank you for going…
The Moss Roofing company did a great job for our roof. The inspection and installation job were done in a prompt, professional, and efficient manner. Josh Witt did a thorough preparation job and follow up. The installation crew showed up early in the morning and carefully conducted their duties. They did a good…
They were really good and professional and the install was quick and with minimal inconvenience.
Awesome service, their workers were very good, Mr. Wayne was very helpful, kind and suuuuper.
Brian Townson with Moss Roofing worked well with the insurance company and get our roof repaired. We have had previous claims denied in the past and having this claim come through was such a blessing. The crew arrived promptly, worked efficiently and completed their work as promised. The grounds around our home was…
I recently had the pleasure of working with Wayne who took care of everything for us. His communication was great, as well as following up on any questions I had. The job was completed promptly, and cleanup was impeccable. I highly recommend this company for any roof related issues you may have.
Me and my wife were working in the yard when Jim Phelps introduced himself and ask if he can inspect our roof for hail damage. Knowing that we just had a storm I said yes. After inspecting he recommended a roof replacement. To make a long story short, my roof was replaced by Jim Phelps crew of Moss Roofing. Jim did…
I highly recommend moss Roofing Houston for any roofing needs from inspection, to repair, to a total replacement. We worked with Jim Phelps and it was a fantastic experience. He is knowledgeable, communicates well, and very easy to work with. He walked us through each phase from inspection, to working through the…
Laz and team were great to work with. Had a couple of touch ups that needed to be addressed and we completed in a timely fashion. They did a great job of cleaning up as well. We have dogs and I was concerned about nails a such in the back yard. I went out after the cleanup and couldn’t find anything! Highly recommend!
I had a fantastic experience with this roofing company from start to finish. Jim Phelps, the project manager, was professional, knowledgeable, and incredibly easy to work with. He took the time to explain everything beforehand, so I felt completely informed and confident throughout the process. One of the biggest…
My experience with Moss roofing was great from start to finish. I was a little skeptical at first about actually doing the roof replacement but Tuan offered white glove service throughout. He was professional, personable, easy going, honest, accommodating and walked me through every step. Both the service pre and…
Moss Roofing did a fantastic job on our roof in October 2023. We spoke with several roofing companies and James S. with Moss was the most knowledgeable and responsive representative we talked to. Although our scheduled roof replacement had to be rescheduled twice because of rain, Moss was still able to complete our…
It was a pleasure dealing with Sean
The work was done swiftly and with high quality, and the materials that were used were very nice. Sean helped sort out many things very clearly, and replied whenever we had any issues. I would absolutely recommend this company to anyone trying to get roofing.
I would like to thank Moss Roofing for the excellent job they did replacing my old roof. Sean was very helpful in explaining and guiding me through the process of filing the claim; and also meeting with the adjustor at the time of inspection. Michael and his crew were very professional and finished the job in one…
We had our roof replaced yesterday, and we couldn't be happier. We are truly grateful to have worked with someone as kind, patient, resourceful, and generous as Sean. He has been with us from the beginning, guiding us through the challenging process of insurance claims, addressing every concern, and ensuring a…
Josh Langston helped me a lot to get a new roof, the staff worked quickly, neatly. I like Moss Roofing’s way of working. Thank you for all your help Josh.
Sean McCann and his team did an excellent job on our roof replacement project. Sean worked with my insurance company to get a full roof replacement. He was extremely professional and great to work with throughout the project. Photo shows Sean and some of his teammates.
Excellent Job. Great quality job. They were very courteous and they made sure they cleaned up all debris from the job. Would highly recommend heir services. Sean McCann helped me work with my insurance to facilitate the process. He was very courteous and knowledgeable. My roof looks amazong. I would definitely…
Jam is my insurance claim Specialist. He did a good job.
This company did a great job installing the roof on our house. Josh and his team was very helpful and easy to communicate through the whole process. My family is happy with the results.
This was the best roofing experience I have ever had. Brian (sales person) was awesome to work with. His communications skills were phenomenal and made sure the entire process went smooth. The roofers were awesome as well. They showed up on time and finished the entire project in 1 day as promised. I would…
Sean ensured issues brought up were addressed.
I called Moss Roofing after a storm and spoke with Brian Townson. He walked me through the entire process and was very helpful and professional. Brian worked with the insurance company and we were able to get a full replacement. He even worked with me on scheduling the work since we were having a baby at the same…
Worked with Wayne Beasley. Very professional guy. Crew came on time and cleaned up everything after the work.
Wayne and team is excellent crew who did the job professionally within time and guided us through the whole process to make it easier. Great job Wayne!!
As a business professional in the insurance industry of 20+ years, I highly recommend Moss Roofing for the exception service and quality craftsmanship.
Haygen at Moss Roofing did an exceptional job. Haygen took care of everything when dealing with my insurance company. His efficiency and professionalism were top-notch. Haygen and his crew finished the job in just one day. I was also impressed by how they cleaned everything up before they left. Thank you for providing such a great service!
Sean was extremely responsive and supportive throughout the process. His team did a fantastic job with my roof installation. I would recommend everyone to work with Sean and Moss Roofing for their roof installation needs.
Great company. They did an amazing job. Mr. Wayne Beasley fulfilled all of his promises and conducted the business in a very professional way. Extremely satisfied with the work that was done by Moss Roofing through Mr. Beasley. I highly recommend this company for any roofing job.
haygen from moss roof was the supervisor to replace my whole house roof he was very helpful and knowledable guy. crew show up in time and they did great job within one day. i am very happy and satisfy with the job done by moss roof and highly recomended to them for roof replacement.
Moss Roofing replaced my 15-year-old roof and now my roof looked amazing! Thank you Sean for your awesome service from coordinating with insurance company to making sure everything is completed. Sean is always prompt in responding to our texts and will personally come inspect the work. My only complaint is that the…
Moss roofing did an outstanding job replacing my roof. Brian is the best, he marked damaged spots on my roof (from hail), he met with my insurance adjuster and followed through on getting my roof replaced. Brian’s crew did an awesome job installing the new roof. They cleaned everything up and no nails were left behind! Amazing!
We had hail damage on a 14 year old roof. We spoke to a couple contractor then decided on Moss. They took care of the insurance paperwork > They arrived when they said > They cleaned up afterward. They did a great job for us & we would use & recommend them for any roof work that's required.
I wanted to take a moment to express my gratitude for Wayne and his team's excellent work on my roof. Wayne was incredibly helpful with the claim process, which took only a few days to get approved. Their efficiency and professionalism were top-notch, and they finished the job in just one day. I was also impressed…
Brian Townson seamlessly managed the entire project from roof inspection to final clean up. He worked well with my insurance company and helped me navigate the HOA requirements. The crew was polite, worked hard and were very professional.
As a property management company we have recommended many of our clients to use Moss Roofing Houston for the past years. We have received endless compliments from our clients, and we will continuously keep a strong relationship from now on. The company is really good with working with insurance, and they provide…
Moss Roofing were great. Haygen explained what needed to be done and gave options. I would highly recommend them for roofing needs.
We had a full tear off done on our house and I can't say enough about the company. Extremely pleased with our roof install. They were on time, they were quick and they did an excellent job.
We worked with Laz from Moss Roofing in replacing our roof after storm/hail damage. Laz and his team were knowledgeable about the insurance process and made an otherwise daunting process navigable. The work was done on schedule and done perfectly (no issues so far). What stands out though is the customer service…
Moss Roofing did a great job installing my roof and gutters! They look wonderful! Thank you to Sean McCann for your help and assistance! And a big thank you to the Moss Roofing family!
Highly recommend Moss Roofing. Easy to do business with, professional, communicative and made filing with home owners insurance a breeze. Ask for James!
Highly recommend Moss Roofing. Sean and his team were great to work with. He broke the process down every step of the way, was always easy to reach, and his team was extremely efficient in installing the new roof. It took under 6 hours to install, check, and cleanup.
James did an excellent job of working with my insurance adjuster and getting a new roof approved and mostly covered by insurance, organizing the roof build from sun up to sun down, and detecting other problems that needed repairs and hiring the appropriate professionals to get the job done right! Thanks again!
Sean and Matt were extremely helpful in working with Travelers Ins. and the inspector, thus making the approval process easier and timely. After the small "hipcup" of using "ring shank nails" on shingles, the job went very smooth. I would and did recommend Moss Roofing to my neighbors.
We had damage from a hail storm. Sean helped us every step of the way. He talked to the inspector and helped with the insurance company to get us a new roof. Even then coming back out after the job was finished working with the insurance wind inspector to meet his requests. Everyone was polite and answered all our…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Moss Roofing Houston
Is Moss Roofing Houston good?
Yes by most measures: 5.0★ from 721 Google reviews and an Experts Score of 50/100 (grade C), #34 of 70 roofing contractors we track. 0.8% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Moss Roofing Houston charge?
Customers reported a typical bill of $18k (middle half $12k–$25k), 83% above the roofing contractors median of $10k.
What do customers hire Moss Roofing Houston for?
Mostly roof installation (158), roof repair for storm & wind damage (146), roof inspection (70), roof repair (29).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 75%).
