Child care agency · Charlotte, NC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%56+13.6Value 14%98+13.9Replies to reviews 7%96+6.8Craft & service penalty96−0.4Momentum penalty72−2.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 37 child development centersiPosition by Experts Score among all companies we track in this category. · better than 58%
4.9★★★★★61 Google reviews
95%five-star reviews
4.57★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google users rate Mount Moriah Child Development Center 4.9 out of 5 based on 61 reviews, with the owner responding to all feedback. Customers frequently praise the facility's cleanliness, staff attentiveness, and effective communication regarding child development and dietary needs. Recurring themes highlight a supportive environment for infants through preschoolers. The primary criticism involves meal scheduling, specifically concerns about insufficient food intervals for children attending extended hours.
Google rating: 4.9 out of 5 from 61 reviews (95% five-star).
Reviews on this page: 61 Google reviews (60 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 19, 2026.
Service: Child Development Center serving Charlotte, North Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other child development centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
This companyChild Development Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mount Moriah Child Development Center: 79/100 on this factor. Category median: 73.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mount Moriah Child Development Center: 56/100 on this factor. Category median: 62.C
56
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mount Moriah Child Development Center: 96/100 on this factor. Category median: 95.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mount Moriah Child Development Center: 98/100 on this factor. Category median: 88.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mount Moriah Child Development Center: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mount Moriah Child Development Center: 96/100 on this factor. Category median: 59.A
96
Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5895%
4 stars12%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
97%praise
Praise6297%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2539%
Would recommend1117%
Communication813%
Quality & results69%
Honesty & trust69%
Speed & response58%
Price & value35%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Moriah and their incredibly loving and caring staff.”
“We couldn't be happier with our experience and highly recommend this child care facility to any family looking for exceptional care.”
“The communication with parents is outstanding, and we always appreciate the updates and the genuine care they show for every child.”
“Mount Moriah Child Care Center has been an amazing experience for our family and a true blessing.”
“The care, attention, and genuine love shown to him over the years have meant the world to us.”
“Ms Kristy who oversees the facility was very diligent, responsive and careful to protect everyone through any COVID peaks.”
“They are clean (we were only shut down for Covid once from 9/2021 - 9/2022), affordable and their teachers and staff are so wonderful.”
People customers mention
Kristy18 reviews
Lady4 reviews
Emilie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Shama6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We are so thankful for Mt. Moriah and their incredibly loving and caring staff. Our daughter spent her first year in daycare here, and we feel so blessed for the opportunity. We are still so sad we moved and had to change daycares.
From the extremely clean facility to the loving and nurturing staff, we always felt…
Christina9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mount Moriah is an answer to prayer! I had my son in another daycare prior to coming here and it took a toll on him and myself. He has a milk/dairy allergy, that his other daycare did not take it seriously. Coming here, they have taken my sons health into serious consideration and ask all of the time about meals and…
MJ1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We are absolutely greatful for Mount Moriah Child Development Center! From day one, the Director Kristy Spruill and staff has made our family feel welcome and supported. Every teacher is kind, caring, patient, and truly passionate about helping children learn and grow. It's such a comfort knowing our child is in a…
Maya1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mount Moriah Child Care Center has been an amazing experience for our family and a true blessing.The teachers are kind, caring and nurturing.Our son has a place where he can learn, grow, and feel comfortable. The staff communicates well with parents and are professional .The facility is always clean and welcoming.…
Zay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mount Moriah Child Development Center is an amazing place for children because of its caring and dedicated staff. The teachers go above and beyond to make every child feel welcome, supported, and valued. One staff member who truly stands out is Mrs. Kristy. She is kind, patient, and always willing to help both…
LADY6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We loved this place! My baby was there for almost a year and it was a wonderful experience. The place was always spotless. I’ll always be grateful to Mrs. Emilie for all the love and care she gave to my little boy!
I want to start by saying that the teachers are wonderful, caring, and dedicated. I truly appreciate the attention and kindness they show to the children.
However, one thing I was not happy with was the food provided and the meal schedule. Breakfast is served at 8:30 AM, lunch at 10:30 AM, and snack time is at 1:30 PM.
My concern is that children who stay at daycare from 7:00 AM until 6:00 PM go approximately 4.5 hours without another meal or snack after 1:30 PM. In my opinion, that is too long for young children.
I also felt that the portions of food served were too small for growing children. I believe that both the quantity of food and the time between meals are very important, especially for young children who spend most of their day at daycare.
I think the school should reconsider the meal schedule, offer more appropriate portions, and provide an additional afternoon snack for children who stay until closing time.
Overall, I truly appreciate the teachers and their dedication, but I believe the food and meal schedule are important areas that need improvement.
Price assessment: Great price
Age group: Toddler (1–2 yrs)
Response from the owner · 6 days ago
WFJ. I wish you would let your name be known. Thank you for shouting out our great teachers. No patent us at the center to see how much is served to the children. We provide portion for the children like we would a child that’s 5 years of age. Not sure where you’re getting your information from however that’s not true at all. The state always give us kiddos on our portion size. Our children eat very well, our meals are catered from Golden Corral and we provided seconds to the children that ask for more. Before adding your review I wish you would have came to see the amount of food that is children is really offered. Be blessed.
Shama F6 reviewsiTotal number of Google reviews Shama has written across all businesses on Google Maps, not just this one.
We are so thankful for Mt. Moriah and their incredibly loving and caring staff. Our daughter spent her first year in daycare here, and we feel so blessed for the opportunity. We are still so sad we moved and had to change daycares.
From the extremely clean facility to the loving and nurturing staff, we always felt like our daughter was in the best hands. Her face would light up when she saw Mrs. Emilie each morning, and we looked forward to Ms. Kristy and Ms. Chris greeting us each morning and afternoon. Their leadership truly shines throughout the daycare.
It’s not easy to leave your child at daycare, but we truly knew she was loved and cared for like their own. We will always be so grateful for the love, care, and memories they gave our daughter during her first year. We highly recommend Mt. Moriah!
Response from the owner · 6 days ago
Thank you so much. We miss your family.
Christina Brittle9 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Mount Moriah is an answer to prayer! I had my son in another daycare prior to coming here and it took a toll on him and myself. He has a milk/dairy allergy, that his other daycare did not take it seriously. Coming here, they have taken my sons health into serious consideration and ask all of the time about meals and snacks they will be having. Their staff is incredibly kind and caring. My son comes home happy, well taken care of and even loves going into school in the mornings! We LOVE Mount Moriah!
Response from the owner · 6 days ago
Thank you so much.
MJ Avens1 reviewiTotal number of Google reviews MJ has written across all businesses on Google Maps, not just this one.
We are absolutely greatful for Mount Moriah Child Development Center! From day one, the Director Kristy Spruill and staff has made our family feel welcome and supported. Every teacher is kind, caring, patient, and truly passionate about helping children learn and grow. It's such a comfort knowing our child is in a safe, nurturing, and fun environment every day.
The communication with parents is outstanding, and we always appreciate the updates and the genuine care they show for every child. We've seen so much growth in our child's confidence, social skills, and love of learning since attending.
It's clear that the entire team goes above and beyond to create a positive, engaging, and loving atmosphere. We couldn't be happier with our experience and highly recommend this child care facility to any family looking for exceptional care. Thank you for everything you do!
Response from the owner · 6 days ago
Thank you so much.
Maya Avens1 reviewiTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
Mount Moriah Child Care Center has been an amazing experience for our family and a true blessing.The teachers are kind, caring and nurturing.Our son has a place where he can learn, grow, and feel comfortable. The staff communicates well with parents and are professional .The facility is always clean and welcoming. Our family is incredibly thankful for the patience, kindness, and compassion from Mrs Kristy and her team. We truly appreciate everything you do.
Response from the owner · 3 months ago
Maya thank you for trusting us to love and teach your soon. Your family is such a blessing and thank you for being apart of MMCDC.
Zay Randolph1 reviewiTotal number of Google reviews Zay has written across all businesses on Google Maps, not just this one.
Mount Moriah Child Development Center is an amazing place for children because of its caring and dedicated staff. The teachers go above and beyond to make every child feel welcome, supported, and valued. One staff member who truly stands out is Mrs. Kristy. She is kind, patient, and always willing to help both children and families. Her positive attitude and commitment to helping children learn and grow make a lasting impact on everyone she works with. The staff at Mount Moriah create a safe, loving, and encouraging environment where children can build confidence, develop important skills, and enjoy learning every day.
Response from the owner · 4 months ago
Mr. Randolph thank you for the beautiful compliment. We truly love what we do.
Wilma Waytes6 reviewsiTotal number of Google reviews Wilma has written across all businesses on Google Maps, not just this one.
My son has been a part of Mount Moriah Child Development Center since he was just 3 months old, and today marked his last day as he gets ready to start kindergarten tomorrow. I truly can’t say enough wonderful things about this daycare center. The teachers are exceptional, and Kristy, the owner, is nothing short of amazing.
It’s hard to imagine not dropping him off there anymore. Every member of the staff has played a meaningful role in my son’s growth and development. Not only did he receive an excellent early education that has prepared him well for grade school, but I also had complete peace of mind each day knowing he was in such loving, capable hands.
The care, attention, and genuine love shown to him over the years have meant the world to us. Mount Moriah CDC will always hold a very special place in our hearts. I’m beyond grateful to the entire team for everything they’ve done for our family.
Response from the owner · 4 months ago
We miss Tre so much. I’m glad he’s doing such an excellent job in Kindergarten.
LADY MARYURY QUINTERO HERRERA6 reviewsiTotal number of Google reviews LADY has written across all businesses on Google Maps, not just this one.
We loved this place! My baby was there for almost a year and it was a wonderful experience. The place was always spotless. I’ll always be grateful to Mrs. Emilie for all the love and care she gave to my little boy!
Response from the owner · a year ago
Lady thank you so much for allowing us to love your baby,
Karen Cavalcanti Prado10 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Absolutely fabulous day care. From the cleanliness to the curriculum, everything
Is top of the line. You know that your child is loved and his well-being is top priority!
Response from the owner · a year ago
Rob,
Thank you so much. The staff and I work very hard and we appreciate you recognizing our passion and our hard work.
