Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Mountain Best Carpet & Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mountain Best Carpet & Upholstery Cleaning

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 328 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Best Carpet & Upholstery Cleaning is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning is better than 90% of upholstery cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Best Carpet & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Best Carpet & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Mountain Best Carpet & Upholstery Cleaning for 5 kinds of job.

Mountain Best Carpet & Upholstery Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 116 Google reviews tagged “General carpet cleaning” · showing 20

Maryann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mountain Best Carpet and Upholstery cleaning did a great job cleaning and stretching the carpet in my home. It looks brand new. I highly recommend them.

General carpet cleaning
SallyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We would highly recommend Mountain Best Carpet & Upholstery Cleaning! Dante's communication through the process was excellent! It was easy to schedule and he is dependable, a rare find these days. For a rental condo, he did a wonderful job in coming to our rescue! He could not have done a better job for us! We will continue to use him.

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Shane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job! Very professional, on time and completed everything agreed upon. Thanks!

Paid $400–450Great priceGeneral carpet cleaning
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Easy to schedule online. Text/email reminders. The day before confirmed the service and provided the name of the technician. Dante arrived on time and did an excellent job. Recently we moved into the house and didn't know the orgin of a couple of stained/dark areas, he got to work and made…

Reasonable priceGeneral carpet cleaning
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, thorough, friendly. A good job.

Paid $100–150Reasonable priceGeneral carpet cleaning
Leigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dante stretched and cleaned our carpets. He did a wonderful job and is very hardworking and pleasant.

Reasonable priceGeneral carpet cleaningService not listed
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dante is the best! He promptly called me back when I left him a message (within 2 hours)...he's a one man show...does all the cleaning on his own. he's quick and did a great job on my 15 year old carpet...looks like new to me I will call him again next year as I did last year...reasonably priced...I had 3 bedrooms…

Paid $250–300General carpet cleaning
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dante is the absolute best! I fully trust him and wwill only call him when needed. I always share his contact when someone is in need of carpet cleaning.

Great priceGeneral carpet cleaning
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful service and Dante was informative and such a kind man. Everything g looks great.

Paid $300–350Reasonable priceCarpet steam cleaningGeneral carpet cleaning
chadLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

An update nearly two years later: Dante returned to take care of our needs once more. If there is a harder working young man who cares deeply about growing his business by doing right, I have not met him. For the second time Dante performed the work with passion, patience and pride. And for a very reasonable…

Great priceGeneral carpet cleaning
PaulaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dante was on time, polite, and professional.

Reasonable priceGeneral carpet cleaning
DinoLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly. Easy. Thorough. Insure satisfaction. Great experience.

Reasonable priceGeneral carpet cleaning
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

On time, friendly,professional, reasonable and thorough

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dante did a fantastic job cleaning our carpets. He was on time and very pleasant to work with.

Paid $500+Reasonable priceGeneral carpet cleaning
Toni11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Friendly, professional and good work.

General carpet cleaning
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dante was very professional, polite, timely, and hard working. He was respectful of my belongings, carefully moved my furniture to thoroughly clean my entire carpet, and replaced the furniture according to my guidance. He also volunteered to move furniture that I had moved out of the way before his arrival. My old…

Paid $500+Great priceGeneral carpet cleaning
tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dante had himself quite a task to attempt and eliminate the urine smell from my lower level carpet. I have a cat who likes to pee on the carpet. He worked tirelessly and was here for many hours. The carpets look incredibly clean and the smell is 95% gone. He was very honest with me before the job. He told me he was…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removal
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great experience

Paid $250–300Reasonable priceCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 284 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dante brought our carpets back to life! He was very thorough. He even repaired some older carpet, and the repair is barely visible. Don't hesitate to have Mtn Best take care of your carpets. The price was reasonable too, especially considering he spent more than 1/2 a day here.

General carpet cleaningService not listed
Tonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It was a great experience! Easy to get appointment, showed up on time, fair price and did not try to up sale.

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removal

Show more general carpet cleaning reviews (96 more) →

Price

$334+35% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning114$158–$340
Carpet steam cleaning56$158–$327
Upholstery cleaning46$183–$334
Pet stain & odor removal42$153–$309
Area rug cleaning30$158–$440

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