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Mountain Cleaning

House cleaning service · Loveland, CO · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 159 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 92 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
$211typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mountain Cleaning at a glance

Google reviewers give Mountain Cleaning a 5/5 rating based on 92 reviews, highlighting thorough, detailed house cleaning services at reasonable prices compared to competitors. Customers frequently praise the team's punctuality, professionalism, and the owner's responsive communication regarding scheduling and appointments. The service is described as reliable for both one-time deep cleans and recurring biweekly maintenance, with no recurring criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 92 reviews (98% five-star).
  • Reviews on this page: 92 Google reviews (79 with written comments, 1 with photos).
  • Owner responses: the business replied to 47% of reviews.
  • Most recent review: October 31, 2026.
  • Service: House Cleaning Service serving Loveland, Colorado.

Data from Google, last updated November 1, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction97Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 97 (median 92)Reliability: 98 (median 90)Craft & service: 99 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)
Mountain CleaningHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Cleaning: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Cleaning: 98/100 on this factor. Category median: 90.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Cleaning: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

92 Google reviews we collected

  • 5 stars9098%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 79 written reviews

  • Praise178100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price533%
  • Reasonable1067%
  • Overpriced00%
  • Not sure00%
$211-16% vs typical house cleaning services

Middle half of what 13 customers paid ($170–$292) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results4928%
  • Would recommend3319%
  • Speed & response2816%
  • Staff & attitude2615%
  • Price & value2212%
  • Communication127%
  • Honesty & trust84%

What customers talk about

We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Truly exceptional--very thorough and detailed, and also reasonably priced, especially considering how much time they spent working nonstop to ensure…”
  • “My house is sparkling clean and I would highly recommend 👍”
  • “They did a great job, were prompt, and stayed within the budget!”
  • “Two lovely women left my home spotless and they were so kind and thorough.”
  • “Reasonable prices and I love the way my house now looks”
  • “They are very thorough and the owner is very communicative.”
  • “They are trustworthy and very good with communicating.”

People customers mention

  • Cleaners 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mountain Cleaning for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jessie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So happy my neighbor referred Mountain cleaners to me. Amazing job at such a reasonable price. Two lovely women left my home spotless and they were so kind and thorough. I’m quite picky but they cleaned things even I don’t think to do! Thank you so much!

Paid $250–300Reasonable priceDeep clean
Evan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Punctual, polite, and great prices compared to competitors. No complaints on my end and I’d choose Mountain Cleaning again.

Paid $200–250Reasonable priceMoving-related cleaning
JackiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My house has never been this clean! I cannot say enough about the level of professionalism and thoroughness of the work.

Paid $250–300Reasonable priceDeep clean
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I just used mountain cleaning for my townhome for the first time. It was a team of three hard working women. My house is sparkling clean and I would highly recommend 👍

Paid $150–200Reasonable priceStandard cleaning
Cristin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Used Mountain Cleaning for an initial deep clean of my home this week prior to starting biweekly cleans and the ladies did amazing! Everything is sparkling and I can’t wait to have them clean biweekly. I’ve used other companies in the past, and Mountain Cleaning is the best!

Paid $500+Great priceDeep clean
Mona6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional and thorough! I am loving my very clean house!! I will hire them again!

Paid $350–400Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 92 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
CWLocal Guide · 14 reviewsTotal number of Google reviews CW has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly exceptional--very thorough and detailed, and also reasonably priced, especially considering how much time they spent working nonstop to ensure the house was immaculate.

Jessie Kraemer7 reviewsTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy my neighbor referred Mountain cleaners to me. Amazing job at such a reasonable price. Two lovely women left my home spotless and they were so kind and thorough. I’m quite picky but they cleaned things even I don’t think to do! Thank you so much!

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Deep clean
Bryce Meyer11 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality cleaning at fair price.

Allis Werkmeister she,her1 reviewTotal number of Google reviews Allis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Organized, easy to schedule, and did a great job!

Helen Rowe1 reviewTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job, were prompt, and stayed within the budget! I will be using this service again.

Response from the owner · 3 months ago

Thank You Helen, any time. - Ericka

Evan T9 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Punctual, polite, and great prices compared to competitors. No complaints on my end and I’d choose Mountain Cleaning again.

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Moving-related cleaning
Response from the owner · 3 months ago

Thank You Evan, it was great work with you even considering that it was a last minute inquiry. - Ericka

Camille Dungy12 reviewsTotal number of Google reviews Camille has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best cleaning crew I’ve ever used. Thorough and careful. Always on time. Love how my house feels after they’ve been through.

  • Price assessment: Reasonable price
  • Services: Standard cleaning, General housekeeping
Response from the owner · 3 months ago

Thank you Camille, we are so grateful to have the opportunity to serve you and your amazing family all with our professional cleaning service all these years. - Ericka

Sara Goldstein4 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding prompt service. I highly recommend Mountain Cleaning.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Deep clean, Standard cleaning
Response from the owner · 5 years ago

Hi Sara, I appreciate your feedback.

Sue Zanne7 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

4 hours every 2nd Tuesday Morning

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: General housekeeping
Kallie Horiuchi3 reviewsTotal number of Google reviews Kallie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mountain Cleaning does a fantastic job with our house! Always feels refreshing to come home after the team has been there. They are very thorough and the owner is very communicative.

  • Price assessment: Great price
  • Services: Standard cleaning
Response from the owner · 3 months ago

Thank you Kallie, it’s always as pleasure to clean your home. - Ericka

Mountain Cleaning on Google Maps →

Business details