Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mountain Ridge Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Mountain Ridge Cleaning

Ellensburg, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 85 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Ridge Cleaning is better than 96% of property cleanup services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Ridge Cleaning is better than 92% of property cleanup services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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Reviews for your job

Customers hired Mountain Ridge Cleaning for 4 kinds of job.

Mountain Ridge Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$233–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Deep clean”

felicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My house is always spotless after they come! I highly recommend them!

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Contacted Mountain Ridge for their assistance in cleaning. They showed up right on time with smiles, great attitudes of wanting to get their skills going. They did a fabulous job - kicked butt on what was needed. Super pleased with the entire service!!! Kudos to you Marina & Diana 🫶🏼🌷

Deep clean
Kory13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did an amazing job!

Reasonable priceMoving-related cleaningDeep clean
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent cleaning job , deep cleaned three bathrooms and took care of all the floors on three levels. They had their work cut out for them as these areas needed help! Thank you so much to the cleaning crew they did an asking job .

Great priceGeneral housekeepingDeep clean
Luiza3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ana and Rebecca were incredible!! The house looks impeccable and their level of detail was so appreciated. It truly feels like a whole new home.

Reasonable priceDeep clean
Kylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot express how grateful I am for the incredible work this cleaning company did in my home. As a single mom who has been caring for my disabled and terminal parents during an incredibly difficult time, my house had fallen into months of neglect. Between the emotional weight and daily responsibilities, it had…

Reasonable priceStandard cleaningDeep clean
Pamela7 months ago★★★★★

Rating only, no written review.

Paid $150–200Great priceDeep clean

Price

$214+6% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning25$139–$196
General housekeeping11$139–$196
Moving-related cleaning9$227–$614
Deep clean7$233–$506

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