Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mountain Ridge Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Mountain Ridge Cleaning

Ellensburg, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 85 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Ridge Cleaning is better than 96% of property cleanup services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Ridge Cleaning is better than 92% of property cleanup services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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Reviews for your job

Customers hired Mountain Ridge Cleaning for 4 kinds of job.

Mountain Ridge Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General housekeeping”

felicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My house is always spotless after they come! I highly recommend them!

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Attention to detail, dependability, honesty, respect for clients' homes, and consistent results

Paid $200–250Reasonable priceGeneral housekeeping
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mountain Ridge cleaning company has helped this mom out is so many ways! Having reliable cleaning services come and help me with some deep cleaning chores frees me up to do more things with my kids. Every time they leave the house smells amazing and instantly puts a smile on my face! We are very happy repeat…

Paid $150–200Reasonable priceGeneral housekeeping
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent cleaning job , deep cleaned three bathrooms and took care of all the floors on three levels. They had their work cut out for them as these areas needed help! Thank you so much to the cleaning crew they did an asking job .

Great priceGeneral housekeepingDeep clean
Secrett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It was so nice to come home from a busy work week to a clean house. Knowing, I could relax and attend to other things. Thank you so much!

Reasonable priceGeneral housekeeping
Phil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mountain Ridge Cleaning has been cleaning my house about two years now. They are professional, prompt, and my home is thoroughly cleaned. I am quite happy with their service.

Paid $200–250Reasonable priceGeneral housekeeping
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mountain Ridge Cleaning has continuously exceeded our expectations. They are flexible, professional and consistent with all cleaning. We always know when they’ve cleaned the house from the second we walk in the door because it’s not just visible, but you can smell how clean it is. They continue to go above and…

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

When Terri and Marina clean my home I know it will be spotless. I appreciate all the hard work and it even smells really clean. Thank you Mountain Ridge Cleaning.

Paid $150–200Great priceGeneral housekeeping
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you for the amazing work you and your team do! All the little details are top notch! My house is soooo clean. The gals are professional and efficient. It’s so nice to come home to clean, fresh home! 😁😁😁

Paid $150–200Great priceGeneral housekeeping
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are always pleased with our house after Mt. Ridge has been here. It smells lovely and sparkles.

Paid $150–200Reasonable priceGeneral housekeeping
Mandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It has been 10 plus years since I’ve had a cleaning service it was so nice to walk in to a clean house!! They did fantastic I will be having them back more often!!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping

Price

$214+6% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning25$139–$196
General housekeeping11$139–$196
Moving-related cleaning9$227–$614
Deep clean7$233–$506

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