Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mountain Ridge Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Mountain Ridge Cleaning

Ellensburg, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 85 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Ridge Cleaning is better than 96% of property cleanup services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Ridge Cleaning is better than 92% of property cleanup services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Ridge Cleaning is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Ridge Cleaning is better than —% of property cleanup services.–
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Reviews for your job

Customers hired Mountain Ridge Cleaning for 4 kinds of job.

Mountain Ridge Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Standard cleaning” · showing 20

felicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My house is always spotless after they come! I highly recommend them!

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ana and Martha did a WONDERFUL job. They were extremely thorough AND friendly and courteous!

Paid $200–250Reasonable priceStandard cleaning
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The team of people the owner has chosen are exceptional. I highly recommend their service!

Paid $150–200Reasonable priceStandard cleaning
chrisandluann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We love coming home to our extremely clean house on cleaning days! Thank you!

Great priceStandard cleaning
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We hired Mountain Ridge Cleaning service to relieve some of the pressure I was feeling from caring for my husband. They have far exceeded any expectations we had. Our house is spotless!

Customer photo from Catherine's review
Paid $150–200Reasonable priceStandard cleaning
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The work was done very efficiently and thoroughly.

Paid $200–250Reasonable priceStandard cleaning
Alexus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with this cleaning company! They were very quick to respond and made the booking process easy and convenient. They did an excellent job cleaning my house and paid attention to all the details. Everything looked fresh and spotless when they were finished. They were professional, friendly, and…

Paid $200–250Standard cleaning
Trisha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Maria and Ivonne did a fantastic job. I am recovering from surgery and they left my house clean, safe, and a weight lifted.

Reasonable priceStandard cleaning
Phaze10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tiffany and crew cleaned our mobile office weekly, for about 18 months. The team at MRC also did every-other-weekly cleaning at several rental homes while our company was working in Ellensburg, including exceptional Move-Out cleanings at the end of our leases. Pricing varied per bed/bath & square ft. Professional…

Paid $300–350Great priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
Claire2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marisela and Martha did a wonderful job! The house was clean, dust free, and smelled amazing!

Paid $250–300Reasonable priceStandard cleaning
Autumn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best cleaning company we have ever used! The ladies were very thorough and professional. Extremely easy to book with more than fair pricing. We will absolutely be returning customers. Thank you!

Paid $150–200Great priceStandard cleaning
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

One of my favorite days of the month! I love coming home to a clean house that sparkles! ✨

Reasonable priceStandard cleaning
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job! Quick, went above and beyond.

Standard cleaning
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best cleaning crew around. Quick, efficient and detail oriented, not to mention polite and happy/smiling ladies every time they arrive. I look forward to the fresh smell of a clean house!

Paid $50–100Reasonable priceStandard cleaning
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mountain Ridge Cleaning has continuously exceeded our expectations. They are flexible, professional and consistent with all cleaning. We always know when they’ve cleaned the house from the second we walk in the door because it’s not just visible, but you can smell how clean it is. They continue to go above and…

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
Molly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve enlisted the help of Mountain Ridge Cleaning for my house. Marisela and Martha did a fabulous job removing (a lot of) dog hair, hard water stains, and generally improving the cleanliness throughout. Tiffany was easy to communicate with and sent a helpful reminder. I will be using their services monthly. Thank you!

Reasonable priceStandard cleaning
Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cleaning day is the best day! Nothing better than walking in the house after work to a fresh clean house!

Paid $150–200Great priceStandard cleaning
Kirsten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We love how clean and beautiful our home looks after having them come. They are always great at communicating with us and we look forward to having them!

Paid $200–250Reasonable priceStandard cleaning
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

These gals do an amazing job! Give them a shot if you ever need cleaning done. I can't say enough good things about this business.

Paid $100–150Reasonable priceStandard cleaning
katrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The house was cleaned so well! Thank you Marisela and Rebecca! It felt so wonderful to come home to a beautifully cleaned house.

Not sureStandard cleaning

Show more standard cleaning reviews (5 more) →

Price

$214+6% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning25$139–$196
General housekeeping11$139–$196
Moving-related cleaning9$227–$614
Deep clean7$233–$506

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