PEST CONTROL SERVICES · WEST VALLEY CITY, UT
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%39+5.9Craft & service 20%1+0.2Value 10%29+2.9Momentum 8%63+5Track record 7%38+2.7Accountability 5%47+2.4Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%39+5.9Craft & service 20%1+0.2Value 10%29+2.9Momentum 8%63+5Track record 7%38+2.7Accountability 5%47+2.4Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREMountain West Pest Control
Better than 21% of pest control services · #41 of 52
4.9★688 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
64%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Mountain West Pest Control for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$426
All 2 Google reviews tagged “Termite extermination”
★★★★ Erik · a month ago
Rating only, no written review.
Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationTermite extermination
★★★★★ Pancho · 2 months ago
Rating only, no written review.
Not sureHornet & wasp exterminationTermite extermination
vs category
Blue = Mountain, grey = pest control services average
Rating over time
Price
$93-26% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Great price 29%Reasonable 63%Overpriced 1%Not sure 7%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%39+5.9Craft & service 20%1+0.2Value 10%29+2.9Momentum 8%63+5Track record 7%38+2.7Accountability 5%47+2.4Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
39
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
38
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
47
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+1 / −0
Punctuality
+1 / −0
Value
+3 / −0
