Analyzing 9,975,04210M ReviewsFor 28,14428.1K Experts

Experts Reviews · Company report
Mountainside Air Conditioning Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mountainside Air Conditioning Repair

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 646 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountainside Air Conditioning Repair is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountainside Air Conditioning Repair is better than 92% of HVAC contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountainside Air Conditioning Repair is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountainside Air Conditioning Repair is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountainside Air Conditioning Repair is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountainside Air Conditioning Repair is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Mountainside Air Conditioning Repair for 8 kinds of job.

Mountainside Air Conditioning Repair for a/c preventive maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “A/C preventive maintenance”

Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Great experience with a AC tune up. Fast friendly and reasonable service

Paid $100–200Great priceHVAC system maintenanceA/C preventive maintenance
Stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George was very professional and thorough. I appreciated the time he took explaining everything to me, and I am happy that I set up ongoing maintenance with Mountainside Air Conditioning to make sure our system will always be on the up and up.

Paid $400–600Reasonable priceA/C system maintenanceA/C preventive maintenance
Vito9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Edwin was great…very professional and knowledgable, would higly recommend Mountainside for your AC needs.

Paid $1–200Great priceA/C preventive maintenanceA/C filter replacement
Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Christian did my HVAC maintenance today (6.5.26) and he was super knowledgeable, friendly, and fair. He let me know what I needed, even though it wasn't great news, but I kind of expected it since the unit's over 40 years old. He even showed me photos and videos. I totally recommend Mountainside Cooling and Heating!…

Not sureHVAC system maintenanceInstallationHeating system installation
john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had a new AC installed this past spring with Mountainside. At first there was sticker shock, after checking around, the price was in the ballpark. In past summers I would have electric bills anywhere from $100-150 per month and I have solar panels. Since Mountainside installed the new Trane AC this spring I never…

Paid $1–100Great priceHVAC system maintenanceA/C preventive maintenance
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
LynnLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is my second review for this company. Just signed up for the maintenance program and had my summer a/c inspection and tune up. My tech Christian was very professional and personal. He found a few items that he brought to my attention - gave me pictures and an estimate right to my phone. This is definitely a 5 star company.

A/C system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tom and Steve are on top of their game. They have put together a top-notch team. Very responsive and quick to schedule every time we need their help. I highly recommend Mountainside Air to anyone!

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Rick4 months ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance

Price

$295-10% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 51%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair121$192–$918
HVAC system maintenance108$37–$295
A/C system maintenance50$51–$415
A/C system repair47$209–$786
Installation30$1.2k–$2.8k
Install AC28$1.5k–$3.2k
Install thermostat18$57–$590
Repair HVAC14$224–$535

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