Analyzing 5,471,9325.5M ReviewsFor 14,76214.8K Experts

Experts Reviews · Company report
Mountainside Air Conditioning Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Mountainside Air Conditioning Repair

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 646 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mountainside Air Conditioning Repair is better than 50% of HVAC contractors.C
50
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mountainside Air Conditioning Repair is better than 38% of HVAC contractors.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mountainside Air Conditioning Repair is better than 43% of HVAC contractors.C
43
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mountainside Air Conditioning Repair is better than 55% of HVAC contractors.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mountainside Air Conditioning Repair is better than 28% of HVAC contractors.D
28
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mountainside Air Conditioning Repair is better than 59% of HVAC contractors.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mountainside Air Conditioning Repair is better than 76% of HVAC contractors.B
76

Reviews for your job

Customers hired Mountainside Air Conditioning Repair for 8 kinds of job.

Mountainside Air Conditioning Repair for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 27

All 5 Google reviews tagged “Cleaning”

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I was very impressed with the quality of work and I had a lot of questions and Steve took the time to answer them all

HVAC system maintenanceA/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
LourieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were very professional and nice. They told me everything they were going to do and then after told me everything they seen. They did not pressure me into a service that was not needed like some of the other places. I will definitely use them again.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic. On time fixed problems left by previous repair company. First honest repair company I've seen in a long time that are trustworthy. A+++

CleaningHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
KukuLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 51%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair121$192–$955
HVAC system maintenance108$37–$292
A/C system maintenance50$54–$441
A/C system repair47$209–$880
Installation30$1.1k–$2.8k
Install AC28$1.5k–$3.2k
Install thermostat18—
Repair HVAC14$236–$840

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