Experts Reviews · Company report
Mountainside Air Conditioning Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Mountainside Air Conditioning Repair

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 646 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mountainside Air Conditioning Repair is better than 50% of HVAC contractors.C
50
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mountainside Air Conditioning Repair is better than 38% of HVAC contractors.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mountainside Air Conditioning Repair is better than 43% of HVAC contractors.C
43
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mountainside Air Conditioning Repair is better than 55% of HVAC contractors.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mountainside Air Conditioning Repair is better than 28% of HVAC contractors.D
28
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mountainside Air Conditioning Repair is better than 59% of HVAC contractors.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mountainside Air Conditioning Repair is better than 76% of HVAC contractors.B
76

Reviews for your job

Customers hired Mountainside Air Conditioning Repair for 8 kinds of job.

Mountainside Air Conditioning Repair for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 51

All 14 Google reviews tagged “Repair HVAC”

★★★★★ Bob · Edited 6 months ago

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Steven · Edited 2 years ago

The techs were very friendly and knowledgeable, would highly recommend this company to friends and family

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · Edited 2 years ago

Tom and Mountainside air installed my new AC unit. As a landlord I was in a time crunch to get a new unit in. I reached out to a few different companies. Mountainside won me over with every aspect of company. From the professional phone call in the beginning to the handshake after the installation. A few months…

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Gene · Edited 3 years ago

Very satisfied on time excellent work and clean up.

HVAC system repairInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited 3 years ago

Mountainside Air continues to be the best service company I’ve seen in a very long time. Yesterday I had a new team member from Mountainside Air, Clayton, come out way after hours to make a small repair. Fantastic work. Highly recommend them for your HVAC needs!

A/C system maintenanceRepair HVAC+ Responsiveness+ Quality+ Professionalism
★★★★★ Kathy · Edited 3 years ago

Great customer service. Very knowledgeable and not misleading at all. Prompt and courteous at all times.

A/C system maintenanceA/C system dismantlementHVAC system maintenance
★★★★★ Maci · 3 years ago

I’m very happy with my experience with Mountainside Air. My AC stopped blowing cold air and even though I didn’t call until 5pm they had someone to my house by 6:30 pm. Tom was very professional and thorough, taking the time to explain everything he was doing and what he saw including showing me pictures he took of…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff · 3 years ago

Great service, very personal service technicians as well. Small shop with a great attitude and appears to care about its clients needs. Doesn’t try and upsell you on a new AC since the technicians are not commission based employees.

A/C system maintenanceHVAC system repairRepair HVAC
★★★★★ Ben · 3 years ago

Mountainside Air has one hell of a team,, each and every employee I have worked with is hardworking honest and very communicative. If I had 4 hands I'd give them 4 thumbs up. Highly recommended 👍👍👍👍

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Elliott · 4 years ago

Of course our AC went down on Saturday night when it was 115 degrees out. Mountainside was very responsive. Clair who I spoke with on the phone Sunday morning was kind and understanding and they squeezed me in just a few hours later. Found and fixed the problem as they had the part on the truck. Couldn’t have…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Errol · 5 years ago

Knowledgeable, professional, and quick services, I have full confidence with the team at Mountainside Air Conditioning & Heating for any upcoming projects or servicing needs.

Install thermostatInstallationRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ M · 5 years ago

Fantastic. On time fixed problems left by previous repair company. First honest repair company I've seen in a long time that are trustworthy. A+++

CleaningHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sara · 5 years ago

I can't express how happy I am with their service. My a/c went out in the middle of the night. All the big a/c companies were booked out for 3 weeks. Seriously, no joke even for emergency calls. My husband's co-worker knew these guys personally. I called them and within 2 hours they were at my house. They had the…

Repair HVAC+ Responsiveness
★★★★★ Tim · 3 years ago

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 51%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair121$192–$955
HVAC system maintenance108$37–$292
A/C system maintenance50$54–$441
A/C system repair47$209–$880
Installation30$1.1k–$2.8k
Install AC28$1.5k–$3.2k
Install thermostat18—
Repair HVAC14$236–$840

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