Analyzing 5,614,3675.6M ReviewsFor 15,38815.4K Experts

Experts Reviews · Company report
Mountainside Air Conditioning Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%38+5.7Craft & service 20%43+8.6Value 10%55+5.5Momentum 8%28+2.2Track record 7%59+4.1Accountability 5%76+3.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Mountainside Air Conditioning Repair

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 646 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mountainside Air Conditioning Repair is better than 50% of HVAC contractors.C
50
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mountainside Air Conditioning Repair is better than 38% of HVAC contractors.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mountainside Air Conditioning Repair is better than 43% of HVAC contractors.C
43
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mountainside Air Conditioning Repair is better than 55% of HVAC contractors.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mountainside Air Conditioning Repair is better than 28% of HVAC contractors.D
28
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mountainside Air Conditioning Repair is better than 59% of HVAC contractors.C
59
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mountainside Air Conditioning Repair is better than 76% of HVAC contractors.B
76

Reviews for your job

Customers hired Mountainside Air Conditioning Repair for 8 kinds of job.

Mountainside Air Conditioning Repair for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 40

All 8 Google reviews tagged “Thermostat repair”

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I was very impressed with the quality of work and I had a lot of questions and Steve took the time to answer them all

HVAC system maintenanceA/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional. Updated: New AC system installed, and works like a dream and really cut my electric bill. Update: Condensate clogged up and again…

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
April15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love this company! They explain everything, reasonable pricing, great technicians! Highly recommend!!

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Showed up on time and took their time finding the problem. They fixed the problem quickly and affordably.

Thermostat repair+ Quality
EddieLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good, honest, reasonable. I've used them for years to service and replace my home HVAC

Thermostat repair+ Value
MattLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys were awesome, professional, and in time. Very good communication as well as a text that their guys were in route. They were able to diagnose and fix the problem right away. Will definitely be using Mountainside moving forward for any and all AC/heat related services!

A/C system repairInstall thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tom and Mountainside air installed my new AC unit. As a landlord I was in a time crunch to get a new unit in. I reached out to a few different companies. Mountainside won me over with every aspect of company. From the professional phone call in the beginning to the handshake after the installation. A few months…

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
DajaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom was AMAZING! I called yesterday because our house was freezing cold with our new ecobee system and we didn’t know how to adjust it. He first tried to assist me over the phone and then they were able to schedule me for the very next morning for a visit. He was efficient and helpful in explaining the system and…

Heating system installationThermostat repair+ Responsiveness+ Punctuality+ Quality

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 51%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair121$192–$955
HVAC system maintenance108$37–$292
A/C system maintenance50$54–$441
A/C system repair47$209–$880
Installation30$1.1k–$2.8k
Install AC28$1.5k–$3.2k
Install thermostat18—
Repair HVAC14$236–$840

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