Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Move and Care Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Move and Care Moving Company

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,473 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Move and Care Moving Company is better than 86% of movers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Move and Care Moving Company is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Move and Care Moving Company is better than 82% of movers.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Move and Care Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Move and Care Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Move and Care Moving Company is better than 95% of movers.A
95

Reviews for your job

Customers hired Move and Care Moving Company for 8 kinds of job.

Move and Care Moving Company for moving-related junk removal

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related junk removal”

Abigail6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cannot say enough good things. Eddie, Denis, and Vitaly were kind, helpful, supportive, and efficient with our move. We truly enjoyed having them in our home! Thank you for making the move so seemless!

Paid $2,500–3,000Great priceLocal movingFurniture disassemblyIn-state moving
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience moving from Massachusetts to NJ. Whole job done in the same day. Guys were very nice and worked fast. Would definitely book again and recommend to others.

Paid $3,000–3,500Reasonable priceInterstate movingFurniture disassemblyMoving-related junk removal
Evonne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

About a month ago, my boyfriend and I used this moving company. They were very professional and all our belongings were moved over safely. They even disassembled our couch and bed frame, then reassembled them in our place. The pricing was fair. The only reason its 4 stars is because we had to reach out to find out…

Paid $1,200–1,400Reasonable priceLocal movingFurniture disassemblyFurniture assembly
AjaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The movers were very professional and worked very fast. They took great care of my stuff and were very helpful with taking things apart, putting them back together and asking me how I wanted things done very step of the way. It was a complicated move with several narrow flights of stairs and some large pieces of…

Moving-related junk removalInterstate moving+ Responsiveness+ Quality+ Professionalism
Alexandria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These movers were very professional and courteous from the first phone call all the way to the end of the move. The service was affordable as well. We are very happy we chose them and would hire them again.

Furniture assemblyIn-state movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great job in a difficult time and need for housing for so many families as well as their seniors thank you!

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality+ Professionalism

Price

$1.0k+4% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving196$621–$1.6k
In-state moving78$878–$2.3k
Interstate moving63$1.9k–$4.9k
Furniture assembly63$265–$1.0k
Furniture disassembly51—
Oversized-item moving45$196–$633
Moving-related packing42$454–$1.7k
Small furniture moving31$248–$878

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