Experts Reviews · Company report
Move and Care Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Move and Care Moving Company

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,473 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Move and Care Moving Company is better than 86% of movers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Move and Care Moving Company is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Move and Care Moving Company is better than 82% of movers.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Move and Care Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Move and Care Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Move and Care Moving Company is better than 95% of movers.A
95

Reviews for your job

Customers hired Move and Care Moving Company for 8 kinds of job.

Move and Care Moving Company for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Moving-related storage”

kb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vitaly and Oskar did a wonderful job with my local move from CubeSmart Storage in Roxbury to my apartment in Dorchester. They were careful, efficient, and easy to work with from beginning to end. Everything arrived safely, and the move was completed without any stress.

Paid $1,000–1,500Reasonable priceSenior movingMoving-related storage
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I received a text when they were 15 minutes away. They wanted to do a walk-through of the apartment to see which items would be moving to storage and which to the apartment, which we did they worked very efficiently and were very polite and helpful throughout the process. Perfect gentlemen And very professional.

Paid $1,000–1,500Reasonable priceSmall furniture movingMoving-related storage
Kari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Having never used a moving company before, I wasn’t sure what to expect—but they exceeded every expectation. We had a long-distance move from Massachusetts to Maine that included overnight storage, and from the initial estimate through pickup and final delivery, the entire experience was seamless. The team was…

Paid $4,000–4,500Reasonable priceInterstate movingMoving-related storage
Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were very efficient, pleasant, and gave me the complete details on cost. I had to change my move date on short notice and they were very accommodating.

Reasonable priceLocal movingMoving-related storage
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with this company, a plus that they offer storage options. Smooth move and the movers were excellent. Highly recommend.

Reasonable priceLocal movingMoving-related storageFurniture storage
OrgnlqueenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is my sincere appreciation for the outstanding service provided by Eddie and Alex. They demonstrated professionalism, efficiency, and Care. I will recommend the Company and Eddie and Alex to all my family and friends!!!!! Thank you guys B.

Great priceSenior movingSmall furniture movingFurniture disassembly
Vincent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just moved with Move and Care yesterday. Had a complex move with 4 different stops- and they made it so easy. Denis and his crew were incredible. So professional, organized, and efficient. They made our move so simple and easy. Will absolutely use them again.

Paid $2,000+Great priceLocal movingOversized-item movingFurniture disassembly
CourtneyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

They are extremely responsive until they have your money. I felt very duped. Most of my stuff made it to my out of state move. They did not disassemble and reassemble my bed frame which I asked for - I was told that was part of the process/what was included but the movers would not do it and now I have to buy a…

Moving-related storageInterstate moving− Responsiveness
BetzieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The move went smoothly and quickly. I had a good experience with this company. The owner and the movers were professional and friendly. I would highly recommend them!

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Jamal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

In one word? “Professionals”. Period. Full stop.

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I could not be happier with my choice to go with Move and Care. We had a staged move, which required storage between closings. Our stuff was packed, moved, and stored, and then moved to our new home with great care - not a single piece of broken glass even though we needed more than one truck!! We worked with a…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Quality+ Professionalism
TinaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Azamat and Ali were prompt, professional and courteous movers. Covid 19 compliant and did an amazing job with my one bedroom move into a storage unit while I do renovations on my condo. Reasonably priced and only took 5 hours Thank you will definitely use again

Local movingMoving-related storageMoving-related packing
Lathika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional, handled all my furniture and luggage with care. Highly recommend.

Moving-related storageInterstate movingMoving-related packing+ Responsiveness+ Quality+ Professionalism
Karishma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I just used Move and Care for my local move, and I had an easy, stress-free experience from start to finish. When I first contacted the moving company, Mikhal explained the moving process and costs thoroughly. They followed up via text and email to send reminders as moving day approached. They also sent text updates…

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related storageInterstate moving
Ovidio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storage+ Responsiveness+ Quality+ Professionalism
Bjorn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism

Price

$1.0k+4% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving196$621–$1.6k
In-state moving78$878–$2.3k
Interstate moving63$1.9k–$4.9k
Furniture assembly63$265–$1.0k
Furniture disassembly51—
Oversized-item moving45$196–$633
Moving-related packing42$454–$1.7k
Small furniture moving31$248–$878

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