Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Move and Care Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Move and Care Moving Company

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,473 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Move and Care Moving Company is better than 86% of movers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Move and Care Moving Company is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Move and Care Moving Company is better than 82% of movers.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Move and Care Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Move and Care Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Move and Care Moving Company is better than 95% of movers.A
95

Reviews for your job

Customers hired Move and Care Moving Company for 8 kinds of job.

Move and Care Moving Company for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$527–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Vehicle transport”

Eleanor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They made my move incredibly easy! The timing and execution was flawless and they were very transparent with all pricing. They more than halved our estimated moving time. Communication was amazing and I would highly recommend this company to a friend!!!

Paid $400–600Great priceVehicle transportInterstate movingLocal moving
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are so careful and took care of my piano very well! They put things down to the floor gently. I can really see the care they put into their work. Overall, would highly recommend these guys for professional moving. If I can give more than 5 stars I would 👍👍👍

Paid $1,000–1,200Great priceVehicle transportInterstate movingOversized-item moving
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We had the most wonderful experience with Moving and Care! I was so impressed with the communication updates and flexibility they gave me. The 3 very sweet and kind young men who came to do our move were very polite, organized, and kept on moving until the job was done. And always with a smile on their faces. They…

Furniture assemblySenior movingVehicle transport
CoreyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service and professionalism. A quick, efficient move that could not have gone better.

Local movingOversized-item movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Move and Care did a great job with my move! I had heavy furniture that needed to go down several flights of stairs and around tricky corners. They were very careful in wrapping furniture and made the heavy lifting seem easy. They were cheerful, polite, and a pleasure to work with. I definitely recommend Move and Care!

In-state movingLocal movingVehicle transport+ Punctuality+ Quality+ Professionalism
HARSHA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Ajay6 years ago★★★★★

Rating only, no written review.

Interstate movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Marsha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Carly6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingVehicle transport+ Responsiveness+ Quality+ Professionalism

Price

$1.0k+4% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving196$621–$1.6k
In-state moving78$878–$2.3k
Interstate moving63$1.9k–$4.9k
Furniture assembly63$265–$1.0k
Furniture disassembly51—
Oversized-item moving45$196–$633
Moving-related packing42$454–$1.7k
Small furniture moving31$248–$878

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