Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers describe the company as professional, punctual, and careful with belongings, often noting clear communication and reasonable pricing for moving and delivery services. Recurring themes include efficient handling of difficult items and friendly staff interactions. One common criticism involves a deep cleaning service where the crew spent hours in the home without completing the work, contrasting with the positive feedback regarding their moving operations.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: satisfaction.
Bar = this company · dark tick = category median.
32 Google reviews we collected
Phrases our text analysis found in 26 written reviews
How often each topic comes up in the written reviews
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They moved my 2 bedroom apartment with such professionalism, care and grace.”
“Very pleased with the service from Jordan he was professional and a pleasure to work with I recommend him to all”
“They did a great job and were very friendly and efficient to work with.”
“They were very careful and they were quick with the set up.”
“…be done and the mileage and also the price of the move which was very reasonable.…”
“This company gets an excellent rating for: customer service, prior communications before arriving, being on time, efficiency, and performing excellent work.”
“There's a reason you use a moving company twice, because they are good and you trust them.”
praise complaint · found by our text analysis, Google review wording unchanged.
We were out of state and needed unexpected labor help to transfer cargo from one truck to another and help to unload it in Chicago. Jordan, Ken & CorDarryl really came through for us in a last minute bind! Much appreciated guys, we'll KiT!
Jordan and his team were amazing! They moved my 2 bedroom apartment with such professionalism, care and grace. I will definitely use him again. The service and pricing were top notch. Highly recommend from start to finish.
My move was not an easy one Multiple stops, difficult items, and extended hours. They handled it with grace and determination. Would absolutely recommend.
Very pleased with the service from Jordan he was professional and a pleasure to work with I recommend him to all
Very professional Mr Jordan is him and his crew, beats any moving company hands down you won't be disappointed , I would highly recommend his moving company over anyone. It would only let me give him five stars, I would have gave him 11. Thank You Ryan
I was in a bind and needed to move sensitive equipment, delivered to my front porch in freezing weather, into the house. No one was available, or available at exorbitant cost. I had left a message for Jordan, who called me back and said while in the area for other jobs, he would be happy to work me in, and stop…
4.8 ★★★★★ 32 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We were out of state and needed unexpected labor help to transfer cargo from one truck to another and help to unload it in Chicago. Jordan, Ken & CorDarryl really came through for us in a last minute bind! Much appreciated guys, we'll KiT!
Jordan and his team were amazing! They moved my 2 bedroom apartment with such professionalism, care and grace. I will definitely use him again. The service and pricing were top notch. Highly recommend from start to finish.
Very thorough and professional
My move was not an easy one Multiple stops, difficult items, and extended hours. They handled it with grace and determination. Would absolutely recommend.
They did a great job and were very friendly and efficient to work with.
Very pleased with the service from Jordan he was professional and a pleasure to work with I recommend him to all
Very professional Mr Jordan is him and his crew, beats any moving company hands down you won't be disappointed , I would highly recommend his moving company over anyone. It would only let me give him five stars, I would have gave him 11. Thank You Ryan
I was in a bind and needed to move sensitive equipment, delivered to my front porch in freezing weather, into the house. No one was available, or available at exorbitant cost. I had left a message for Jordan, who called me back and said while in the area for other jobs, he would be happy to work me in, and stop by to bring in the heavy boxes.. He and his crew were so cheerful and careful and I was so grateful. He communicated and let me know his arrival time. And....the price was very fair and reasonable.!!! I heartily recommend this crew....!!
Huge shoutout to moving u better LLC. They came to pick up a sectional for me to take back for warrany repair from the store I bought it from, and they were absolutely very professional, detail oriented, and very accommodating (especially since im still in a wheelchair) to any need. They offer many services. Check out their website for a list of everthing.
Wonderful team of guys to work with! Their kindness is appreciated!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
