Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREMoxie Pest Control
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #212Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,347 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moxie Pest Control is better than 73% of wildlife removal services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moxie Pest Control is better than 62% of wildlife removal services.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moxie Pest Control is better than 51% of wildlife removal services.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moxie Pest Control is better than 75% of wildlife removal services.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moxie Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moxie Pest Control is better than 100% of wildlife removal services.A
100
Reviews for your job
Customers hired Moxie Pest Control for 8 kinds of job.
Moxie Pest Control for bug & insect extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.415
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#132 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
All 415 Google reviews tagged “Bug & insect extermination” · showing 20
Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Thanks Robert! We appreciate your help so much, spiders and ants yuck!!
Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Great experience and appreciate Miles communication!!
Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
PhilLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Anthony was very professional, courteous, friendly & very efficient & complete in his service. It was a pleasure doing business with him.
Reasonable priceBug & insect exterminationAnt extermination
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
He did a great job, very nice and helpful.
Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sarah was very courteous thorough- did a great job with the quarterly exterior treatment.
Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Court3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sarah listened to my concerns and was very knowledgeable and kind!
Reasonable priceBug & insect extermination
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★
She did an amazing job 👍 Sarah was nice and explained everything she did
Paid $160–180Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Anita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sarah saw my text telling her of the ants at kitchen window and made sure to treat that area and sent me a photo.
Bug & insect exterminationAnt extermination
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Brandon did a wonderful job. Followed instructions and was thorough.
Paid $20–40Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Randall2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Brandon did an exceptional job yesterday. He was very thorough. Very pleased with the service.
Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
Ella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
He was very friendly & did a great job!
Paid $160–180Not sureHornet & wasp exterminationRodent exterminationTermite inspection
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Miles notified me before arriving and was on time. Before the application of products, he discussed what with me what he was going to apply and asked questions about any problematic issues that I might have regarding pests. Miles is very thorough in the services that he performs and we are very thankful that he is one of our technicians.
Paid $140–160Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Devin did a great job explaining the service and was very friendly! He also did a nice job removing all of the fall cobwebs on the front porch!
Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Madisyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great experience and Kevin was very friendly and answered any questions I had.
Paid $100–120Great priceBug & insect extermination
EduardoLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great costumer service
Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Monte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
Great transaction
Paid $60–80Reasonable priceHome inspectionBug & insect extermination
Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Anthony was very nice. Did a wonderful job
Paid $100–120Reasonable priceBug & insect extermination
Lonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Robert did a great job. Friendly, professional and thorough. Thank you!
Great priceSpider exterminationBug & insect exterminationAnt extermination
Mikael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Exceptional service and excellent communication
Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
AustinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service and communicative (Nick)
Reasonable priceGeneral pest inspectionBug & insect extermination
Price
$128+21% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 68%Overpriced 4%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 415 | $71–$144 |
| General pest inspection | 334 | $63–$126 |
| Home inspection | 285 | $68–$161 |
| Spider extermination | 278 | $58–$136 |
| Hornet & wasp extermination | 218 | $81–$246 |
| Ant extermination | 182 | $76–$246 |
| Rodent extermination | 174 | $75–$323 |
| Flea & mite extermination | 98 | $81–$323 |
