Moxie Pest Control logo

Moxie Pest Control

Pest control service · Indianapolis, IN · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#212 of 240 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 12%
4.7 ★★★★★ 2,347 Google reviews · 22 photos
88%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$128typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Moxie Pest Control at a glance

Moxie Pest Control holds a 4.7-star rating from 2,347 reviews, with the owner responding to every comment. Customers frequently praise the technicians for their professionalism, punctuality, and clear communication, often noting that staff send photos of completed work and provide helpful advice. However, low-star reviews highlight a recurring pattern of billing disputes, where customers report being charged for services described as complimentary, along with complaints about unresponsive customer service and technicians failing to address specific pest issues or property damage.

  • Google rating: 4.7 out of 5 from 2,347 reviews (88% five-star).
  • Reviews on this page: 2,348 Google reviews (1,794 with written comments, 22 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Wildlife serving Indianapolis, Indiana.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

Satisfaction73Reliability62Craft & service51Value75Momentum100Replies to reviews100Satisfaction: 73 (median 93)Reliability: 62 (median 90)Craft & service: 51 (median 97)Value: 75 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 90)
Moxie Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moxie Pest Control: 73/100 on this factor. Category median: 93.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moxie Pest Control: 62/100 on this factor. Category median: 90.B
62
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moxie Pest Control: 51/100 on this factor. Category median: 97.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moxie Pest Control: 75/100 on this factor. Category median: 100.B
75
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moxie Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moxie Pest Control: 100/100 on this factor. Category median: 90.A
100

Bar = this company · dark tick = category median.

Star ratings

2,348 Google reviews we collected

  • 5 stars2,07788%
  • 4 stars813%
  • 3 stars171%
  • 2 stars131%
  • 1 star1607%

Praise vs complaints

Phrases our text analysis found in 1,794 written reviews

  • Praise2,40795%
  • Complaints1345%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price14817%
  • Reasonable58668%
  • Overpriced314%
  • Not sure9611%
$128+21% vs typical wildlife removal services

Middle half of what 581 customers paid ($91–$153) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude89835%
  • Quality & results75930%
  • Communication32713%
  • Speed & response31813%
  • Would recommend1365%
  • Price & value522%
  • Honesty & trust512%

What customers talk about

We read 1,794 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Andrew was Very personable and put some stickem things in my garage after discussing mice and advised him we’d moved a mouse bait house to front of garage!”
    “Your sales woman was extremely rude and unprofessional.”
  • “She called in advance, did a great job, and sent pictures of her work.”
    “This company has horrible, unethical, representatives soliciting neighborhoods with NO SOLICITATION signs clearly visible at our entrance.”
  • “Great experience and appreciate Miles communication!”
    “This representative, Andrew, first willfully ignored that sign then during a discussion on my front porch stated he paid the city of Fishers for his S…”
  • “He’s very professional, efficient and customer-oriented!”
    “…epresentative was specifically told to leave the property and did not immediately leave**.…”
  • “Great service friendly technician would recommend their services to anyone!”
    “We gave up canceled the card and will not use this service again”
  • “When Gustin, a representative from Moxie showed up at our door with a great deal, we wanted to take advantage of it.”
    “Not sure what there spraying but no more than what they do it's overpriced.”
  • “Overall, we're very happy with the service and would definitely recommend Moxie to anyone looking for a dependable pest control company.”
    “…security cameras ) saying it was completed , to the sales manager lying saying the first treatment was on him, got charged , and they he cash apped…”

People customers mention

  • Funk 24 reviews
  • Andrew 21 reviews
  • Corey 18 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Moxie Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Gracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★

They came out I still had bugs after a couples weeks they offered me a free service of what I previously received when I called to cancel my services so I thought okay maybe that second service will make a difference and they came out and charged me $275 for the free service they offered. They avoid my husbands…

Paid $200+OverpricedHome inspectionHornet & wasp exterminationSpider extermination
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What a pleasure to meet a female pest control person. Sarah was very nice and went right to work. Sent pictures of things she did and reminded me that I can call for service in-between appointments.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspection
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sarah was very courteous thorough- did a great job with the quarterly exterior treatment.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Barry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I want to thank Sarah for her maintenance spraying at my house. She does good work

Paid $100–120Reasonable priceGeneral pest inspection
Sunil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Professional and thorough. Muhammad, the technician who serviced the call asked for all the pain points and then was diligent in spraying pest control in all areas of home. He also suggested something that I had not thought about and completed that.

Paid $80–100Reasonable priceSpider extermination
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very polite. On time. Asks ahead of time if there are any concerns that needs to be addressed.

Paid $160–180Great priceSpider exterminationService not listed

Photos

Customer reviews

4.7 ★★★★★ 2,347 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cheryl Kohrman6 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite. Followed request.

  • Price assessment: Not sure
  • Services: Home inspection, General pest inspection
Response from the owner · Edited 3 weeks ago

This is making our day!

Anthony Paul3 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert was very friendly and professional.

  • Price assessment: Reasonable price
  • Price: $160–180
  • Pest type: Spiders
Response from the owner · a day ago

We can't wait to keep up the great work!

Terri KyleLocal Guide · 18 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today,, Sarah came and service was performed perfectly. She called in advance, did a great job, and sent pictures of her work. She also left follow-up information.

  • Price assessment: Reasonable price
  • Pest type: Ants, Rodents, Spiders, Mosquitoes, Other
Response from the owner · a day ago

Thanks for letting us know :)

Heidi Brewer6 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew was Very personable and put some stickem things in my garage after discussing mice and advised him we’d moved a mouse bait house to front of garage! VERY EASY TO TALK TO and knew what he was doing!!!❤️❤️ was dusting for cobwebs and I had to leave

  • Price assessment: Reasonable price
  • Services: General pest inspection
  • Pest type: Rodents, Spiders
Response from the owner · 9 months ago

Thank you for the kind words!

Janet Packard10 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks Robert! We appreciate your help so much, spiders and ants yuck!!

  • Price assessment: Reasonable price
  • Services: Spider extermination, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Spiders
Response from the owner · Edited a day ago

Thank you for choosing us to help keep your home protected!

Terri Suddarth3 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good.

  • Price assessment: Reasonable price
  • Price: $140–160
  • Pest type: Other
Response from the owner · 2 days ago

Thank you for choosing us to help keep your home protected!

Melany Bellucci11 reviewsTotal number of Google reviews Melany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleasant, and efficient!

  • Price assessment: Overpriced
  • Price: $140–160
  • Services: Home inspection, Rodent extermination
  • Pest type: Rodents, Spiders
Response from the owner · Edited a day ago

Thanks for the 5 stars!

Troy Miller4 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert was great! He’s very professional, efficient and customer-oriented!

  • Price assessment: Great price
  • Price: $140–160
  • Services: Home inspection
  • Pest type: Ants, Spiders, Mosquitoes
Response from the owner · 3 days ago

Thanks for letting us know :)

Danielle Fluhr9 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience and appreciate Miles communication!!

  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Bug & insect extermination, Rodent extermination
Response from the owner · 3 days ago

We're so glad you loved your service!

M M4 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moxie’s tech Martin completed general pest control for our exterior he performed great work and easy to work with he was polite answered any questions I had over all he was a great representative for Moxie.

Response from the owner · Edited 2 days ago

This is making our day!

Moxie Pest Control on Google Maps →

Business details