Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREMoxie Pest Control
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #212Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,347 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moxie Pest Control is better than 73% of wildlife removal services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moxie Pest Control is better than 62% of wildlife removal services.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Moxie Pest Control is better than 51% of wildlife removal services.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moxie Pest Control is better than 75% of wildlife removal services.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moxie Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moxie Pest Control is better than 100% of wildlife removal services.A
100
Reviews for your job
Customers hired Moxie Pest Control for 8 kinds of job.
Moxie Pest Control for general pest inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.335
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#155 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%
All 335 Google reviews tagged “General pest inspection” · showing 20
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Polite. Followed request.
Not sureHome inspectionGeneral pest inspection
Heidi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Andrew was Very personable and put some stickem things in my garage after discussing mice and advised him we’d moved a mouse bait house to front of garage! VERY EASY TO TALK TO and knew what he was doing!!!❤️❤️ was dusting for cobwebs and I had to leave
Reasonable priceGeneral pest inspection
Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Thanks Robert! We appreciate your help so much, spiders and ants yuck!!
Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Gracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★
They came out I still had bugs after a couples weeks they offered me a free service of what I previously received when I called to cancel my services so I thought okay maybe that second service will make a difference and they came out and charged me $275 for the free service they offered. They avoid my husbands…
Paid $200+OverpricedHome inspectionHornet & wasp exterminationSpider extermination
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
He did a great job, very nice and helpful.
Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
What a pleasure to meet a female pest control person. Sarah was very nice and went right to work. Sent pictures of things she did and reminded me that I can call for service in-between appointments.
Paid $140–160Reasonable priceHome inspectionGeneral pest inspection
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sarah was very courteous thorough- did a great job with the quarterly exterior treatment.
Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Barry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I want to thank Sarah for her maintenance spraying at my house. She does good work
Paid $100–120Reasonable priceGeneral pest inspection
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★
She did an amazing job 👍 Sarah was nice and explained everything she did
Paid $160–180Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Lois5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Prompt Courtesy. Efficient.
Paid $160–180Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Randall2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Brandon did an exceptional job yesterday. He was very thorough. Very pleased with the service.
Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
Love14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Very nice, friendly young employee.
Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspection
Ella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
He was very friendly & did a great job!
Paid $160–180Not sureHornet & wasp exterminationRodent exterminationTermite inspection
Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Devin did a great job explaining the service and was very friendly! He also did a nice job removing all of the fall cobwebs on the front porch!
Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
kristonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Always professional and very thorough.
Paid $40–60Reasonable priceGeneral pest inspection
Qianting5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Great service! They are so nice and helpful.
Paid $100–120Reasonable priceGeneral pest inspection
Mikael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Exceptional service and excellent communication
Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
AustinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service and communicative (Nick)
Reasonable priceGeneral pest inspectionBug & insect extermination
jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Always on time let you know before and after they have preformed the service.
Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sara was very respectful and provided great service.
Paid $140–160Reasonable priceGeneral pest inspection
Price
$128+21% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 68%Overpriced 4%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 415 | $71–$144 |
| General pest inspection | 334 | $63–$126 |
| Home inspection | 285 | $68–$161 |
| Spider extermination | 278 | $58–$136 |
| Hornet & wasp extermination | 218 | $81–$246 |
| Ant extermination | 182 | $76–$246 |
| Rodent extermination | 174 | $75–$323 |
| Flea & mite extermination | 98 | $81–$323 |
