How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREMr. Appliance of Austin
Thorndale, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.7★ from 1,385 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Austin for 8 kinds of job.
Mr. Appliance of Austin for dishwasher repair
Clear ✕All 84 Google reviews tagged “Dishwasher repair” · showing 60
Clint was very professional, friendly, on time, diagnosed the problem correctly in a short time and fixed it without issue. Would definitely recommend.
Our technician was a joy!
Service was friendly, fast, competent and fairly priced!
I honestly have never been so impressed! I booked my appointment yesterday afternoon. They came this morning diagnosed my problem went and got the new part because they had it in stock on the other side of town. Installed it and completed everything in less than 2 1/2 hours! My dishwasher is not working and I am happy!!!
Good service, tech did a good job and was thorough and made sure every thing was working well. One year warranty a big plus.
Maya did a great job on our fridge! We are quite satisfied. She also came again to fix our dishwasher. She is professional, knowledgeable and smart. I have and will recommend Maya and Mr. Appliance to my neighbors and friends.
I was extremely pleased with Maya's expertise at getting my dishwasher repaired. She was friendly, courteous and got down to business! In the future, all of my appliance repairs will be done with Maya and Mr. Appliance!!!
This is the 3rd time I've used this company and always ask for Dell. He exceeds expectations at every turn. The office staff and scheduling are also helpful and kept me informed on the status of my parts order.
Professional friendly knowledgeable
Brett was on time and polite. He fixed the problem. Showed me what had happened and how to fix it if it happens again. Wonderful service. Thank you
Excellent response and service. A little pricey!
Found the issue pretty quick and turn around time was fast. Thank you
Alex was phenomenal- super professional and helpful! He was in and out and our dishwasher is working again. We’re going to call upon his expertise again soon! Thank you so much!
Kevin was knowledgeable about the dishwasher and was able to get it running in 33 minutes. The down side is that Mr. Appliance charged $10 per minute for the repair.
My service guy Ben was super friendly, quick worker, and very knowledgable. Work and parts were cost effective, part came in a bit delayed, but was updated immediately.
Ben was friendly, knowledgeable and got my dishwasher up and running in time for Thanksgiving.
Ben did an awesome job of diagnosing a persistent problem w/ a leak in our dishwasher. He ordered the part and was back to install as soon as it was available. I peppered him w/ questions I've always wondered about our dishwasher and he answered all thoroughly. Great, prompt service and brought a lot of background knowledge to the job
The technician was on time, professional, friendly and the repair didn’t take long.
The technician Maya was on time, clearly explained the problem and options. The repair was completed and successfully tested. She left her work space clean. I am very pleased w/service.
I called and was able to get repair person to my house the next day. Maya was prompt, professional and highly competent. She diagnosed the ptoblem. Part was ordered (unfortunately on back order) and when arrived, installed correctly. Kitchen cleaned up. Repair checked. Maya was terrific.
The technician was very knowledgable about the problem with my dishwasher. He was also timely for the appointment and very pleasant. Even though I didn’t have an issue with him, I thought the bill total was way too much for such a small part replacement.
Technician was awesome. she did everything perfect.
Maya Greene was great. On time and friendly. The problem we had was Friday evening, after Maya had done the repair that morning, the dishwasher started on its own and was showing an error message (LC - Leak). I called and got the answering service. They said I would get a call back. No one called back!! Then I had…
Diagnosis was fast, but unfortunately the part needed is no longer carried by bosch
Alex did a wonderful job. Bet knowledgeable.
Technician very very professional and helpful … did I say friendly too!
Good repair tech, professional polite and my dishwasher is running.
They were extremely communicative and fast, would definitely recommend!
Excellent work on time professional wore COVID mask covered shoes
Service was on time, problem quickly diagnosed and repaired. Highly recommend
Prompt, professional, and they got the job done. It took a second visit due to needing to source a part, but that was no problem. Communication was clear and courteous. Dishwasher is now back in service as good as new. Would definitely use them again!
Everything about this experience was seamless and they did a great job with the communication and alerts and showing up on time. Then our technician Rusty quickly identify the reason our dishwasher wasn’t working and removed the offending piece of plastic from the motor. $176 seemed expensive for basically a 15 to…
Ben was such a great help fixing my dishwasher! I definitely recommend him!! Thank you for great service Ben!
Showed early in the window, gave a detail of what was wrong and suggested alternatives.
Ken Osmun arrived promptly each time and made the repair even though the dishwasher was complex and the repair difficult.
We’ve been trying for quite a while to get someone to come out and look at our Fisher & Paykel dishwasher in our Motorcoach. I called last week and spoke with Tiffany who was very helpful and scheduled an appointment for this afternoon. When Dale arrived he was very professional, within a couple of minutes diagnosed…
Would use them again
Walter called before arrival and came to our home within the window requested. He listened to the problem and immediately got to work. He was professional, courteous, and educated me in how to do maintenance to keep my appliance at its best. The work was done, explained to me, and area cleaned efficaciously. I…
The tech was very polite and professional. He fixed dishwasher in a timely manner and took away the old parts.
I use this company for all my appliance repairs. They always come quickly and are very professional.
My dishwasher wouldn’t drain. Called them on a Saturday and they were here Monday morning. Put a new pump in. Would definitely use them in the future. Responsive and worked quickly when he was here. So glad to have my dishwasher back. After 3 days i had dishes everywhere.
Mr. Appliance techs are professional and expert at repairing any appliance. We have used them to fix our dishwasher, washing machine and stove top. They are timely, give great insight and just make the process of getting an appliance repaired right the first time very simple and easy. They are our go to for this service and they should be yours, too!
Walter was good. Professional and on time. I would him again
Easy to contact Mr. Appliance and schedule appointment quickly, kind courteous service and they have quick access to parts, unlike smaller independent appliance repairmen. They were able to locate the part for my dishwasher immediately and install the day after diagnosis. Covid respectful as well!
Repairman was highly competent, professional, and respectful of social distancing guidelines. Highly recommend.
Arrived early, repaired problem quickly, and at reasonable price! It was also easy to schedule the appointment.
I've used them many times, every service pro is great!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 102 | $196–$536 |
| Dishwasher repair | 84 | $153–$340 |
| Washing machine repair | 76 | $132–$365 |
| Refrigerator repair | 74 | $209–$379 |
| Washer/dryer repair | 63 | $225–$377 |
| Dryer repair | 53 | $146–$334 |
| Stove, cooktop & oven repair | 36 | $275–$705 |
| Stove & cooktop repair | 26 | $238–$555 |
