How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREMr. Appliance of Austin
Thorndale, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.7★ from 1,385 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Austin for 8 kinds of job.
Mr. Appliance of Austin for oven repair
Clear ✕All 26 Google reviews tagged “Oven repair”
Alex is awesome!! He was very professional and courteous and took care of the problem. I highly recommend this group!
Did a great job got our stove working again with in a week.
Very professional ,knowledgeable on time and courtesy
Very pleased with the service. Needed our oven repaired came the same day. Didn’t have the part he needed in his truck and he even came back the same day with the part to fix the oven.
The man who came out had to leave and come back with a part, but did so and stuck to it until he fixed it. All in on day and only one service charge. And really nice man.
Brett was friendly, professional and diagnosed the issue quickly. He was able to get the part we needed in 1 day.
Professional, friendly l, knowledgeable repairman. Saved our Thanksgiving!
Maya was right on time, knowledgeable, and professional. I needed a new oven element and she located one and came back and installed it before noon the same day. I'm very happy.
All I can say is these people are the BEST! Will arrived on time got my over fixed and he also answered all my questions in a very professional manner. I will be using them again and again! Thank you so much Mr. Appliance of Austin/ Will!
Awesome & Perfect Service and I highly recommend using this service! Faster and easier than any of the competition!
The team coordinator we’re very professional and pleasant over the phone. I appreciated all of the updates via, text, and email of when to expect my technician Alex. He was very professional and polite and offered knowledgeable information on how to take care of my oven after he fixed it. I strongly encourage…
Had a very good technician and he did a great job
Great and timely service. The service repair man had a great attitude, was friendly, and efficient.
Excellent, personable, knowledgeable, quick, good communication!
Over the years I have had several appliances repaired by Mr. Appliance. They are alway professional do a quality job. I highly recommend them for any needed repairs.
Ken Osman was fabulous to work with. He was very personable and exceeded our expectations. He helped make a bad situation as good as he could personally. Greatly appreciated!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 102 | $196–$536 |
| Dishwasher repair | 84 | $153–$340 |
| Washing machine repair | 76 | $132–$365 |
| Refrigerator repair | 74 | $209–$379 |
| Washer/dryer repair | 63 | $225–$377 |
| Dryer repair | 53 | $146–$334 |
| Stove, cooktop & oven repair | 36 | $275–$705 |
| Stove & cooktop repair | 26 | $238–$555 |
