How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREMr. Appliance of Austin
Thorndale, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.7★ from 1,385 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Austin for 8 kinds of job.
Mr. Appliance of Austin for refrigerator/freezer repair
Clear ✕All 102 Google reviews tagged “Refrigerator/freezer repair” · showing 20
My technician was very professional, bery lnowledge, on time and answered all my questions
Clint was very knowledgeable and professional.
Very efficient service. Highly recommend.
Mr Appliance was very helpful in diagnosing the issue and providing an estimate. We investigated and compared the options and went with the repairs. The technician, Brett S was excellent.
Ben was great! Polite, thorough, and quick.
Brett was on time, diagnosed the problem quickly fixed our fridge. He also cleaned up after himself neatly. Solid service!
All good great guy!
Technician seemed very knowledgeable about the problem with my refrigerator/freezer.
Service was friendly, fast, competent and fairly priced!
Needed some repairs on my fridge. Came out exactly when they said they would. Service was prompt and clear. Tech that I had was absolutely awesome (shout out to Brett S!), had my fridge back up and running in no time. Definitely recommend.
Quick response time! Very professional and gave a detailed explanation of everything they did and plan on doing to complete our oven, ice maker repairs. Will definitely use them for future appliance repairs.
Enthusiastic staff, good in expertise and qualifications. is a reliable service.
Super nice, professional and knowledgeable.
Customer Beware! Save your money and help them be honest! I have a problem where my 2 yo. Samsung fridge is making noise from the compressor. they asked for 129 diagnosis fee (all others charge much less) they quoted about $1000 labor plus $400 parts = $1400++ (afterwards I found other companies quoting much less…
The young guy was so thorough
Easy to make an appointment. My refrigerator went out. The gentleman who arrived was very courteous, arrived on time, clean uniform and well groomed. I will definitely call them again when needed. Mr. Appliance is the company you want to call when your appliances go on 'vacation'.
Maya did a great job on our fridge! We are quite satisfied. She also came again to fix our dishwasher. She is professional, knowledgeable and smart. I have and will recommend Maya and Mr. Appliance to my neighbors and friends.
I was having trouble with our ice maker. I called back in November and technician Brett was at our house. Brett could not quite figure out what was wrong with the ice maker because as luck would have it it began working the night before he arrived. Fast forward to March and our ice maker totally quit for a couple of…
I have been trying to have a fridge fixed for three months. I have called numerous times. I am always told the part is on back-order, and they'll try and order it again, but nothing ever comes and I never receive any follow up. This is a pretty new LG fridge (18 months old), not a 15 yr old fridge where parts…
An outstanding job, and our refrigerator filters were ordered and came in in less than an hour and we have nothing but praise for Mr Appliances services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 102 | $196–$536 |
| Dishwasher repair | 84 | $153–$340 |
| Washing machine repair | 76 | $132–$365 |
| Refrigerator repair | 74 | $209–$379 |
| Washer/dryer repair | 63 | $225–$377 |
| Dryer repair | 53 | $146–$334 |
| Stove, cooktop & oven repair | 36 | $275–$705 |
| Stove & cooktop repair | 26 | $238–$555 |
