How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREMr. Appliance of Austin
Thorndale, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.7★ from 1,385 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Austin for 8 kinds of job.
Mr. Appliance of Austin for washer/dryer repair
Clear ✕All 63 Google reviews tagged “Washer/dryer repair”
I have always had good experiences with Mr. Appliance. They are not intimidated by older appliances and provides me with clear explanations for the work that needed to be done. Devonte was a very professional and did a great job!
This was my second time using Mr. Appliance. Second appliance needing service my dryer. Technician Brett was professional, detailed. He arrived noonish did not have the part needed. Had to leave to get the part, returned six half hours later and fixed the problem after 6:30pm. Took up my entire day. My technician…
Mr. Appliance services were good. They were quick with the schedule and sending Angel to fix my washer was great. He was able to fix the problem, on time and the follow up for the casing was excellent , highly recommended for anyone needing repairs..
A+ experience from start to finish. I highly recommend.
Dell was very informative and professional. We highly recommend Dell, very happy with him.
The technician that came by, Maya, was very professional and handled the problem quickly. I would recommend Mr. Appliance to anyone in need of this service.
Prompt efficient service with careful diagnostics of the issue rather than trying to sell me a bunch of parts I don't need. The technician Rusty is excellent.
Excellent work!
My washer was not working; my dryer needed lint cleaned. Alex showed up quickly. He was courteous, professional, and fun to work with, but he couldn’t work miracles with my washer. Thanks to him, however, I know what I need in the way of a washer and have a new washer in my future. My dryer should now work better…
Water valve replacement
Knowledgeable and professional
Great job repairing my dryers!
Wanted to see if my washer could be repaired before buying a new one... Mr. Appliance was very responsive and easy to schedule online. Maya the repair tech was efficient and professional. Only con was that the diagnostic process was pricey: $129. I will say I got the service I paid for!
Maya was prompt, patient, helpful, knowledgeable, and FAST! I will ask for her again the next time we need help with our appliances. Thank you, Maya!
Repairperson was very professional and friendly.
I texted him and he responded with a timeslot the next day. Showed up right on time and quickly diagnosed my issue and only charged me the trip fee ($69.00). Dryer repair.-May 2022. Professional and easy to deal with. Seemed very honest. I have saved his number for the next time.
Ben did a great job fixing our washing machine. Came out diagnosed issue quickly and returned with ordered part and got us all set. Washing machine is back to good. Thank you!
Miguel our service tech was outstanding. What I thought was an issue turned out to be something different. The repair was quick and painless. Top notch tech right here.
Service tech was professional, knowledgeable, not pushy, clean left no mess, will recommend.
Quick appointment time. Diagnosed problem and explained repair work thoroughly. Gave repair advice versus just replacing machine.
With an urgent repair needed, the team at Mr. Appliance of Austin responded quickly, worked within my schedule, and provided top-tier customer service. Their repair tech (Miguel) was quick, efficient, and went above & beyond to ensure there was nothing environmental that would cause his repair to fail. The Ops.…
They checked out my dryer and refrigerator in the same visit. The technician diagnosed the problems, went and picked up the parts, and did the repairs on the same day. I was very happy with the service.
William came out and did a fantastic job! He was super nice, helpful, and very informative. I always get a great experience with Mr. Appliance!
Leveled stacked WD
Fast and on time. Courteous. Professional amd reasonable price.
Quick diagnosis and easy fix. Part needed will be delivered in 2 days. Can use the dryer immediately, but will be permanently fixed with upcoming pop on part!
Ken was on time, friendly, and knowledgeable. He was able to diagnose the issue and repair it in a timely manner.
Great service from the time the first person answered the phone until the repairman left. They really know their stuff! Their prices are fair & they got us up and running on our dryer in less than 48 hours from the time I first called them. Happy to use them again!
Excellent experience! They came the same day I called and found the problem. He came back in a few hours with the part and fixed it in no time. The tech was very knowledgeable and very polite. I cannot day enough goods things about my experience with Mr. Appliance. I highly recommend them!
My washing machine stopped working just as the city turned off the water in the area. The repair person came that afternoon, found the problem and estimated the cost of the repair. Our washer is about 5 yrs old and are much more expensive now than they were then. Part came yesterday and the washing machine was…
Very Prompt and efficient!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 102 | $196–$536 |
| Dishwasher repair | 84 | $153–$340 |
| Washing machine repair | 76 | $132–$365 |
| Refrigerator repair | 74 | $209–$379 |
| Washer/dryer repair | 63 | $225–$377 |
| Dryer repair | 53 | $146–$334 |
| Stove, cooktop & oven repair | 36 | $275–$705 |
| Stove & cooktop repair | 26 | $238–$555 |
