How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMr. Appliance of Cary
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,979 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Cary for 8 kinds of job.
Mr. Appliance of Cary for dishwasher repair
Clear ✕All 148 Google reviews tagged “Dishwasher repair” · showing 40
I have used Mr. Appliance many times and I am always satisfied. They diagnose, and fix, the problem promptly and I never had to call them back. I have referred friends and everyone is as pleased as I am.
Julian addressed and solved issues a previous tech got wrong. Nice guy!
Mr Appliance came through again! Not surprised. We have used Mr. Appliance for decades and we have never been disappointed. We have had just about every appliance repaired. Today was an ignighter replacement on our gas oven. Arrived at 1200, done by 1230. Already had the part I needed. Techs were great as always!…
Terrible. It took 4 visits across 2 technicians and over a WEEK to resolve a simple issue with my dishwasher. The dishwasher was left with cosmetic damage, the sink was leaking after, and bottles of chemicals from under the sink were placed on my infant's sterilized bottle supplies. I reached out to report this to…
Easy to schedule and quick to get service. Thorough explanation of issue and options from repair to replacement provided. Tech was polite and personable. Pricing is reasonable.
After a poor experience with a rival firm, Kiley came out to diagnose the fault with my dishwasher and returned the same week with the required part. He is extremely thorough and professional. While at my house we discussed my fridge/freezer which broke a few weeks ago and the same rival firm offered no option but…
Kylie was an excellent technician. He was knowledgeable, professional, and an overall nice person. Never had a bad experience using Mr Appliance technicians.
The technicians repaired the icemaker and drain line on an older refrigerator-freezer; Tyler and Jeff did an excellent job, were professional, courteous and knowledgeable. This was first experience with Mr Appliance and was excellent . I will call them for my next project. Also scheduling online was easy and…
Our problem was quickly identified, part ordered and repair completed with two short visits in 3days. Very pleased!
Called Mr Appliance out as I was looking to get my dishwasher fixed quickly and they were available to come out. Diagnosed the issue as a pump and needed to order it and reinstall it. Okay no issues. As the tech was i stalling g the pump he broke something else. That had to be ordered. Not great but stuff happens.…
Great service! Timely arrival and excellent communication.Tyler was a true professional.
Communicative and friendly. Got the job done, no hassle.
From the first contact, to resolving our dishwasher issue, your team was outstanding! Kyle was so professional & capable. Great customer skills as well. I’d happily call you again and highly recommend you. A great experience. How often does one hear that about appliance service?!!
Great service, Julian was great and he got the job done extremely fast... I was shocked. Furthermore, the operations lady that I spoke with when calling to schedule the service was super sweet. I would recommend using these folks!
I’m always very satisfied with Mr. Appliance whenever I need an appliance repair.
Venkat was great. Professional, courteous and to the point. He quickly diagnosed the issue and addressed the problem. Hoping my dishwasher works properly in the future.
Edwin from Mr. Appliance in Cary came out same day, diagnosed the issue with my dishwasher, went to get the part, brought it back and fixed it. Quick and friendly service! Thank you
Chris from the Mr. Appliance team was very helpful, found solutions to our problems without leading us down a path to spending money unnecessarily. Great service, prompt and efficient, highly recommend.
Excellent service. Combination of knowledge of equipment and dedication to excellence .
The pump went out in my dishwasher and was throwing sparks. Timothy came out and correctly identified the issue in about ten minutes. This was important because I didn't have much time. I investigated the warranty process and it was parts only. The price worked out to be about the same but the warranty was much…
Jeff was prompt and professional. He diagnosed the issue, explained what needed to be done and performed the repair all very efficiently.
Jeff, the technician was very friendly and thorough, found the problem with dishwasher and fixed it.
This company is top-notch! Highly recommend them for all appliances. It had been stressful finding a service tech for my Cove dishwasher until Mr. appliance of Cary was recommended. Our service tech Julian was knowledgeable and did an excellent but more importantly timely job of repairing the dishwasher with the…
First time using Mr Appliance and they were very professional and provided great service. We had a 15+ year old Miele dishwasher, which several repair companies would not work on. Mr. Appliance diagnosed the problem correctly and completed the work in a timely fashion.
Communication and service were terrific!
Called and got a service call within the day or two and the service man was polite and checked everything out nicely and when the repair was done when the car came in, he was excellent. He cleaned everything up. He was neat and very helpful. This is the second time I’ve used them once for my refrigerator and I will continue using them
Dishwasher was broken! came out & diagnosed, ordered parts & fixed! Just like it should be done! David was GREAT!
Julian repaired my dishwasher he did a fantastic job. I would recommend this family owed business to everyone.
Same day appointment, friendly technicians and, reasonable prices. I've used them several times and will continue to do so.
Kiley is fantastic and did a great job fixing our dishwasher. Appreciated him wearing a mask to protect our newborn and just in general being very professional, courteous, and helpful with keeping us updated on the status of repair and what to expect + when. Took away a star for the administrative part. We kept…
David worked on my dishwasher, garbage disposal, and freezer and did a great job on them all! He was on time, knowledgeable, professional, and answered my many many questions very thoroughly. I would highly recommend Mr. Appliance!
Our technician, Tyler, was very courteous and straightforward with explaining what was wrong with the dishwasher and what he needed to do to repair it. He gave us an estimate and when we agreed he went out and bought the part and was back within 20 minutes and repaired it right away. Tyler was clean and neat About…
From my initial call to Mr Appliance and talking with Ida found her pleasant, informative and professional setting up our service call.Timothy our repair tech was professional, courteous and quickly diagnosed our dishwasher problem, repaired it, tested it and was on his merry way. Seldom these days do we experience…
EXCELLENT CUSTOMER SERVICE!!! Our service technician, Kiley, was FANTASTIC! Communication from him was excellent. He arrived on time (a few mins early actually) fixed our dryer and also answered several other questions we had about our fridge. He was super knowledgeable and explained things very well in lay terms.…
Appt easy to make, came on time , pleasant discovered the problem and fixed it quickly.
We are so pleased to find a reputable company to handle our dishwasher repair. James was professional & thorough in his assessment in ordering the pump which was the problem due to not draining. James installed the pump & we are so happy just before Christmas dinners . Thank you James
Very professional and dependable. The tech had to get a part for the repairs. He did and returned to complete the job in one day!!! Very responsive!!
They fixed our dishwasher. The service man is very nice and helpful.
Came same day! Great service
Timothy at Mr. Appliance was punctual, professional and kind. He explained what he was doing and went above and beyond. Excellent service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 161 | $132–$427 |
| Dishwasher repair | 148 | $153–$353 |
| Refrigerator repair | 143 | $295–$614 |
| Dryer repair | 120 | $146–$327 |
| Washing machine repair | 99 | $114–$365 |
| Washer/dryer repair | 80 | $137–$360 |
| Oven repair | 62 | $271–$536 |
| Stove, cooktop & oven repair | 60 | $196–$453 |
