How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMr. Appliance of Cary
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,979 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Cary for 8 kinds of job.
Mr. Appliance of Cary for dryer repair
Clear ✕All 120 Google reviews tagged “Dryer repair”
I'm so grateful to Micah from Mr. Appliance for fixing my dryer!! He was so friendly and quick and clearly knew what he was doing. He diagnosed and fixed the issue like almost immediately and even vacuumed out my vent for me. Just overall a great experience! Will def use them in the future for any appliance issue!
I’ve used Mr Appliance multiple times, & received the same high level, on-time & knowledgeable service each time. Today Jeffery was the guy! He went above & beyond repairing & advising for things to look out for in the future. If we could request a service tech, I’d ask for him every time. 👍🏻 give them a call.
Very prompt action and sticking to schedule. Communication is excellent
Technician worked very hard to get the job done right! (Even when there were extra problems on top of the original problem.) Appliance is working beautifully.
Very responsive and dependable communication throughout the process. Had to order part for a repair and received and installed as planned.
Venkat did a great job. Highly recommend
Great service, reasonable price! Friendly technician. Overall great experience! Will use them in the future for my appliances!
They are the best people. Very prompt, friendly, professional and operate with integrity. Single Mom Approved. 🏆
Kiley was excellent. Fixed our washer and dryer. Excellent employee. Wonderful company. Highly recommend them
We have used Mr. Appliance twice and both times, our technician showed up as planned, was professional and fixed our appliances (first time it was the dryer and the second was out range). I would recommend them and will use them again.
Tyler was amazing! Extremely knowledgeable, kind, and took his time assessing this issue, resolving and providing solutions.
Thorough and quick service.
Was able to get the appointment I wanted, thanks to Ida. Jeff the technician was prompt and courteous. The cost was very reasonable.
TYLER DID A GREAT JOB IN FIXING OUR DRYER..HES VERY KNOWAGBLE AND HAS GREAT CUSTOMER SERVICE SKILLS..HE ALSO EDUCATED US ON THE HOWS AND WHYS OF WASHERS,DRYERS AND DISHWASHERS..CLEANED OUR DRYER DUCT AS IT HASENT BEEN DONE IN YEARS..ONCE AGAIN, GREAT CUSTOMER SERVICE AND TRULY A NICE PERSON. ALSO IS WAS A LOT LESS…
Great experience, was able to schedule quickly (Samsung dryer would not heat). I scheduled over the phone and they even were able to come out sooner than originally scheduled (which was amazing). The technician was prompt and the dryer was fixed within about an hour after the technician showed up since he had the…
Jeff was terrific. He was on time, professional and pleasant to work with.
Professional, courteous.
Kiley was a superb technician. He was professional and knew exactly what the problem was with the dryer. He had the part to fix it. Recommended that the complex unstop the lint where it vented outside.
I have used Mr. Appliance for years and I am always satisfied with the professionalism of the workers and the knowledge that they have when ot comes to fixing my problems.
Dryer tumble now working. Mr Appliance Jeff diagnosed and fixed in record time. So grateful.
Tyler was great!
They worked us in the same day I scheduled! And fixed it quickly and at a great price. Could not have had a better experience.
I have used these folks several times. Prompt service, great work, good people, and reasonable prices. I will certainly use them again.
Timothy was a very professional technician. Very knowledgeable and did a great job.
We have used Mr Appliance twice. Once for our washer and now for our dryer. They are responsive, communicative, and very professional. They arrive on time and complete the job efficiently. Their prices are amazing. You won't be disappointed in using them. Jeffrey is the individual who came out for the dryer and…
Outstanding service. Quickly scheduled, and came out the next day to resolve. Very polite and ash going while also knowledgeable!
I scheduled online and had Jim come out at the very start of the window I was given. He was exceptionally nice, competent, and quick. He game in, diagnosed the issue in half an hour, provided a quote, went and picked up the part, and then repaired the dryer within 30 more minutes.
My service technicians were very polite, friendly and informative. They answered all of my questions and worked quickly. I would call them again.
Very pleased with response time and employee contact. Ida was very friendly on phone. Venkat provided detailed explanations of problem and repairs and general maintenance tips.
EXCELLENT CUSTOMER SERVICE!!! Our service technician, Kiley, was FANTASTIC! Communication from him was excellent. He arrived on time (a few mins early actually) fixed our dryer and also answered several other questions we had about our fridge. He was super knowledgeable and explained things very well in lay terms.…
Timothy arrived within the timeframe given, troubleshot the problem, provided the cost which was very reasonable and completed the repair in a short space of time. We will use Mr Appliance again and recommend them to our friends.
Tyler was prompt, professional, and thorough. We were extremely pleased with the service and result and highly recommend them.
We had a good experience with Mr. Appliance of Cary! Ida provided great customer service to get us scheduled to repair our dryer. Kiley was prompt, clear and professional with making the repair. Would recommend and use again!
I was able to get a next day service due to a cancelation. The technician was very knowledgeable and didn’t take much time to detect and fix the issue.
Tyler is the best!! Knowledgeable, excellent communicator, good listener, patient and great sense of humor!
The only place I call
Reliable appliance repair
Our dryer was fixed right the first time. No issues at all
Another "Outstanding" service experience from start to finish! Tyler came out 9-18-23 to handle an issue with our clothes dryer (Sorry I can't recall the name of the other Tech who came with him, but both folks were superb). Tyler quickly identified the issue and recommended future steps. This business is our "Go…
Julian, the technician repaired several of my appliances. He was always on time, professional, very nice, and was very knowledgeable about what repairs were required. He clearly explained to me, upfront, what steps he felt necessary for each repair. Mr. Appliance knows what excellent customer service really…
Prompt, courteous, expert care. Worked us in ahead of schedule. Very grateful.
They've repaired a washer, a dryer, and refrigerator for us. The repairs have had lasting success and I'll use them again when something else breaks....
Great
Excellent customer service.
Pricey, but very friendly and professional
Excellent service!
Quick, professional job, done with care.
Tyler was knowledgeable and professional. He arrived on time and was able to switch our dryer vent from the back to the side. We are thankful for the work that he did for us. We would definitely use Mr Appliance again.
Tyler is professional, smart, clean and certainly knows his trade! I will ask for Tyler again!
Very prompt and professional
Great, would absolutely use again
The employees at Mr. Appliance are efficient and effective. It was easy to book an appointment and the technicians were knowledgeable. We needed a part ordered and a second visit to install the part was made right away. Costs were reasonable. We would definitely use Mr. Appliance again.
Tyler was an excellent service technician. His personality was respectful and completely accommodating.
wow i can see why this business has such great reviews - they are Great! The repair man was very nice, knowledgeable, professional and the price was really reasonable! I will be using this company for all of my household appliance repairs. What a great business i found.
I called Mr. Appliance of Cary about a dryer that was not heating consistently and mostly not at all. They had someone out to look at it the next day and the technician, Venkat, was very professional, knowledgeable, and took the time to work through a challenging issue until he knew what the issue was and provided a…
I liked that a person answer the call without recordings .
GAS DRYER wouldn't heat....Edwin spent much time checking & fixing igniter....cleaned & checked filter & outdoor vent...dryer works great.... Another visit for dryer....it turned on, heated but drum wouldn't turn....Edwin came out, changed old belt to new one....dryer is working great!!!
Great experience, patient technician
Fantastic service; Tyler was very professional. We really appreciate him working so late into the night. Thank you!
James is both professional and friendly. His repair work is thorough and adaptable.
My experience was excellent! Repairman arrived on time for the initial diagnosis of the problem; wore his mask for current COVID state; was professional, friendly, and personable; clearly explained the problem and the options for resolution. Returned to fix the problem when he said he would and the price for the…
Early to the appointment, very knowledgeable, very efficient. Just what you'd expect from a good repairman.
Dryer stopped working, got an appointment fairly quick. The gentleman that came was professional and courteous and explained in detail what was wrong. Part was ordered and dryer was working within a week. Exceptional service
Charleton was such a kind, professional and knowledgeable technician. We inherited a beautiful home but have no prior knowledge to warranties, age of appliances or any services they’ve had. I called Miele direct and they subbed out to Mr. Appliance. I’m very grateful we got a great company and will definitely call…
Thank you for excellent service. Kevin was prompt, efficient and friendly. I would definitely recommend Mr Appliance to others.
We're able to come the same day and luckily had the part needed to repair my dryer on the spot. Were clean, prompt, friendly, and even de-linted it for me.
James was wonderful! I cannot give him and the company enough praises. Super easy to make an appointment online, the company will give you a time window the day before your appointment and James called me to let me know when he was about 30 minutes away as a courtesy. James was very professional, quick and addressed…
They were prompt, courteous, efficient, helpful, corrected the problem and were tidy. I appreciated their professionalism! Gian did a great job and carefully explained what he was doing as he did it.
They were quick and extremely professional. Called to confirm the appointment and Keith was super knowledgeable. He fixed the problem within 30 minutes and explained everything. Great experience overall.
Our repairman Tyler was great! He was courteous, respectful, professional, and knowledgeable. Will definitely call Mr. Repairman for future repairs
Thomas the technician was prompt, professional, courteous and extremely knowledgeable and efficient. I would definitely recommend Mr Appliance to anyone needing help with appliances around the house. I will be calling them back for another repair
Thomas was professional, courteous, and followed all COVID practices! Efficient and friendly and good at his job!! We are happy!
Gian Carlo did fast and efficient repair of the dryer bearing assembly in my Frigidaire dryer. Doesn't screech anymore.
It’s rare these days to find a repair service that shows up on time (multiple times), is reasonably priced, at completed the work as promised.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 161 | $132–$427 |
| Dishwasher repair | 148 | $153–$353 |
| Refrigerator repair | 143 | $295–$614 |
| Dryer repair | 120 | $146–$327 |
| Washing machine repair | 99 | $114–$365 |
| Washer/dryer repair | 80 | $137–$360 |
| Oven repair | 62 | $271–$536 |
| Stove, cooktop & oven repair | 60 | $196–$453 |
