How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMr. Appliance of Cary
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,979 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Cary for 8 kinds of job.
Mr. Appliance of Cary for oven repair
Clear ✕All 63 Google reviews tagged “Oven repair” · showing 60
Mr Appliance came through again! Not surprised. We have used Mr. Appliance for decades and we have never been disappointed. We have had just about every appliance repaired. Today was an ignighter replacement on our gas oven. Arrived at 1200, done by 1230. Already had the part I needed. Techs were great as always!…
Great service, reasonable price! Friendly technician. Overall great experience! Will use them in the future for my appliances!
Edwin was awesome! On time, fixed the problem quickly and was very pleasant. I have used them in the past and will continue to do so.
I had such a pleasant experience with Mr Appliance after such an awful experience with Fred’s Appliance repair. Our team technician, Tyler, was awesome. He came out and assessed the issue with our oven as needing a new motherboard. He ordered the part to be delivered and came back out and fixed it. He was courteous,…
Service was top notch. I appreciate the friendly service.
Great work from Kiley getting my oven fixed
Kiley was very professional, knowledgeable and courteous. Get my Oven up and running in no time. Very pleased. Lancelot and Sheila
I really like how Mr. Appliance sent a text with info and a picture of the technician who will be servicing the issue. Julian was prompt and called me with his expected arrival. He was in and out in less than hour and I'm happy with his technical expertise and his customer service.
Jeff was great, very efficient, polite, and gave us tips to help avoid the problem in the future! Thanks
Our oven was broken over Thanksgiving and we debated buying a new one but the choices and the worry about fitting within the current trim work caused so much stress. We had Justin come out to assess the issue, he returned later to do the repair. We are very thankful we had a working oven just in time for Christmas. Thank you!
We had an issue where our gas oven would not light. Tim, our service technician ended up needing to order parts. Today he came to install the new board and everything now works as it should.. Tim is friendly, polite, efficient, and answered all my questions. I highly recommend Tim and Mr. Appliance. Thank you for great service.
Excellent company. Great work. Always on time. Good communication.
Our experience with the Carey area Mr. appliance was excellent. Their technician Timm, was prompt, professional and helpful. He diagnosed the situation quickly, made arrangements to get the part in A timely manner and returned as soon as possible to complete the repair. He answered all my questions and explained…
Kyle is so nice and professional. Very helpful, great service!
Kiley is very professional & knows how to fix every appliance. He’s the only service man I trust 100%.
Edwin and Claudia were knowledgable with oven model. Quickly assessed the problem and were able to fix it.
Company is very easy to work with, good communication, on time for repairs. Would definitely recommend!
Julian extremely professional and diagnosed the issue with our range gas stove in minutes. Plenty of communication with the home office which helped with planning for the appointment.
Fast and friendly service. Didn't have the part that our 30 year old stove needed but ordered it and came back on the day promised and had our stove working like new! Definitely, will use them again!
This was overall a great experience. Technician was prompt, friendly, clean, and competent!
Edwin was very professional and respectful! Highly recommend him!
Kylie, came on time, and spent a good amount of time, diagnosing a gas wall oven ( a very rare appliance) he was professional, and described his diagnosis process, a very good effort.
Julian, the technician repaired several of my appliances. He was always on time, professional, very nice, and was very knowledgeable about what repairs were required. He clearly explained to me, upfront, what steps he felt necessary for each repair. Mr. Appliance knows what excellent customer service really…
Kiley arrived right on time, explained the issue and got my oven heating again in no time. Excellent service!
Kylie was great in fixing our oven issue. We had an unusual problem with our oven locking up at high temperatures, but Kylie figured it out and now I can make pizza at home again! Highly recommend.
The technician was courteous, knowledgeable, and proficient. He worked methodically and rapidly; identified and repaired the shorted wire connection. And he was a nice guy, too.
I will contract Mr Appliance for all my out of warranty repairs from now on.
Tyler represents the ideal in how to represent himself and company, this was truly an exceptional experience. In the repair service business, it’s rare to find the exceptional blend of communication and the ability to understand where a customer is in their own knowledge, and their own deep technical knowledge and…
Mike is an outstanding technician!!! He called to let me know he's on his way. He came promptly on time and fixed my oven's door in a quick and efficient manner. He cleaned after himself and used indoor covers over his shoes! I am very pleased and would highly recommend him to anyone! Thank you, Mike and Mr. Appliance of Cary!
Tyler the technician was great too bad Samsung is not reliable finally have my oven back after 2 plus months think twice before buying a Samsung stove.........
The heat on top of our new stove kept cutting off and on. Our repair technician came and showed us documentation about how this was a part of the energy efficiency feature of the unit. Did I feel silly! But he was very understanding and even explained other features of our stove I hadn't been aware of. And he…
Edwin was great. He was prompt, friendly and professional. He diagnosed this problem quickly, replaced the defective part, and made sure that the oven was working properly.
Very professional. Would use then again.
Very respectful and on time
Great experience with Mr. Appliance! Easy to schedule, showed on time, and reasonable repair bill. Our tech, Gian, was so informative and told us what to avoid with oven use so we don’t wind up with the same issue again (blown fuse). Highly recommend!
I called on the Thursday before Thanksgiving to report my oven was very slow and would only heat to around 200 degrees. Of course they were very busy and their schedule was packed. The lady I spoke with was extremely kind and helpful. She squeezed me in on Monday. The technician was awesome. Wore his mask the entire…
Very good and quick service. Would definitely recommend.
Technician was friendly and provided a great service.
Outstanding process from start to finish
Very friendly, professional and on time. Repaired oven with a part from his truck and we are back in business!
From the beginning, Mr Appliance was very responsive. The tech was on time. He explained exactly what was wrong, ordered the part, and was able to come back the WEDNESDAY NIGHT BEFORE THANKSGIVING to repair the oven. Just in time!!!
Tyler was very professional, arrived on time, and followed Covid health protocols. He diagnosed the problem quickly and performed a first-rate repair.
Professional prompt service reasonably priced!
Tyler was very knowledgeable and an experienced professional. Thanks!
Edwin was our repair man and he did an excellent job. Very professional, courteous, and knowledgeable. Very pleased with the service and happy to have our oven working again!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 161 | $132–$427 |
| Dishwasher repair | 148 | $153–$353 |
| Refrigerator repair | 143 | $295–$614 |
| Dryer repair | 120 | $146–$327 |
| Washing machine repair | 99 | $114–$365 |
| Washer/dryer repair | 80 | $137–$360 |
| Oven repair | 62 | $271–$536 |
| Stove, cooktop & oven repair | 60 | $196–$453 |
