How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMr. Appliance of Cary
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 1,979 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Cary for 8 kinds of job.
Mr. Appliance of Cary for refrigerator repair
Clear ✕All 144 Google reviews tagged “Refrigerator repair” · showing 40
Justin came on time, did two repairs, and finished in under 45 min. Stellar performance! Thank you!
5 out of 5 ✨ From the call to schedule the appt with Ida who was so helpful & sweet and also the techs that did the repair, Kiley and Zach. They arrived on time, were courteous & knowledgeable and did a thorough job with the frozen drain line repair on my GE fridge. They also did a fantastic job with the cleanup…
Julian was very helpful. Listened and explained well. Great job.
Micah was very professional and worked diligently to get our appliances repaired. Very happy! Definitely recommend Mr. Appliance!
Repairman was on time and very cordial considering our annoying barking dog. Very neat and respectful of our wood floors. We would definitely call this company again.
Jeff was wonderful-very pleasant to deal with and my wife and I were sorry to see him go
Mr. Appliance of Cary was easy and prompt to schedule. Edwin the technician explained the repairs, was upfront on the cost and what the next step would be. He steamed the freezer drip pan and line and on a separate freezer replaced the start relay and explained the cause and maintenance items. We will definitely schedule a repair again with them.
Excellent service! He explained exactly what the problem was and what needed to be done to fix it.
I received a next day appointment and Julian was courteous and thorough.
Our problem was quickly identified, part ordered and repair completed with two short visits in 3days. Very pleased!
Tyler was amazing! Extremely knowledgeable, kind, and took his time assessing this issue, resolving and providing solutions.
Julian was awesome to work with and very efficient working on our fridge. Thanks for a great experience!
Tyler was excellent! He fixed my Refrigerator in one day. He was polite and I enjoyed talking to him and he did a great job. I also appreciate that they got somebody out here so quickly.
Tyler was very knowledgeable and was able to solve the issue quickly and cleanly. 10/10 experience
Very pleased with this business. First time customer. Service was prompt, friendly, knowledgeable and efficient. Julian was awesome. Highly recommend and I plan to use Mr Appliance again when necessary.
Very good service from start to finish. Mike was very professional and did excellent work
Had great service today from Mr. Appliance today!
Kylie was excellent. Told me the issues and price and ordered the parts and they were installed in a timely manner. Answered all my questions and was very knowledgeable and professional. Highly recommend.
Great Service, Great Experience, Knowledgeable and Trustworthy Service !!! Julien was Great We are lucky to have folks like him!!!
I will Absolutely recommend Mr Appliance. They are reliable, professional and really good people!
Very professional, explained problem very well. Will definitely use your company with future problems. Thank you 😊
We were able to get an appt on the same day we called. Our services person kept us informed of his arrival; did a thorough diagnosis and ordered a new part immediately. Mr Appliance Repair sent an email the day before of our appt time. Again, the service person let us know when he was on the way. Very…
Today I had Jeff from Mr Appliance of Cary out to defrost a Samsung refrigerator that had been previously “ fixed” for more than twice the amount of money just 60 days earlier.by a different company I paid this other company as I was desperate even though it felt like I was significantly overcharged by them. Jeff…
Kiley was very professional and knowledgeable. He repaired our refrigerator and made sure that everything was working properly before he left.
Appointment was scheduled for a specific time window, but there was no communication until the end of that window. I had to call multiple times for updates, and the front office response felt dismissive. Delays happen, but respecting the customer’s time matters. Based on this experience, I would not refer this service to others.
Our technician was friendly and thorough, and Mr. Appliance was able to schedule a specialized repair quickly. Our repair was covered under our warranty, and Mr. Appliance handled billing, etc with the manufacturer.
Julian got here on time. Diagnosed the problem with my refrigerator and fixed it in no time. Very happy with the service
What a great experience! Friendly, professional, and from what I can tell, very good at what they do. Very pleased, and highly recommend. Thank you Ida. Thank you Gian.
Julian was efficient and personable. He identified the problem and explained clearly what was the solution.
My older Maytag refrigerator's ice maker broke. Jeff with Mr Appliances came by, diagnosed the problem, got a new ice maker and installed it. Two trips, but under a half hour each time. And now, I have ice galore. Mr Appliance is a great, dependable service.
Tyler was great!
Very professional, easy to communicate with and resolved our appliance issue
Tyler was super friendly and my refrigerator is working again!! Thank you Tyler!!
Scheduled appointment online, was given exact date and time, text reminder with Tech photo, tech called when on way. Arrived on time, diagnosed issue, gave price quote for repair, repaired the problem right away. Was extremely professional, knowledgeable and efficient. The whole process was very easy. Would…
They have serviced my fridge and dryer. Exceptional communication and customer service. Job well done.
Edwin was great to identify issues with my Sub Zero refrigerator. The issue was resolved by a very experienced technician.
Easy to book and reschedule. Received a confirmation for the appointment with a picture of the technician, which was a nice touch. Edwin did a very nice job explaining what the issue was while fixing it quickly and cleanly! Would use them again and definitely would recommend.
Mr. Appliance was recommended by my plumber and Edwin the technician did an amazing job fixing the motor on my ice maker. The receptionist was a pleasure to speak with and was very accommodating to my schedule. I would recommend this company to anyone who is looking for repairs on their appliances.
I had problems with my refrigerator and they came out and fixed it. Very professional and explained what was wrong with my refrigerator
Edwin was on time, figured out the parts needed and came back a few days later once the parts arrived. I am very confident in his abilities to diagnose and repair my appliances.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 161 | $132–$427 |
| Dishwasher repair | 148 | $153–$353 |
| Refrigerator repair | 143 | $295–$614 |
| Dryer repair | 120 | $146–$327 |
| Washing machine repair | 99 | $114–$365 |
| Washer/dryer repair | 80 | $137–$360 |
| Oven repair | 62 | $271–$536 |
| Stove, cooktop & oven repair | 60 | $196–$453 |
