Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

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Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 108 Google reviews tagged “Dishwasher repair” · showing 20

JLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Never fun when an appliance breaks, but glad Mr. Appliance was able to help. Communication was fantastic and technician was polite and knowledgeable. Replacement part came in fast and happy with my repair. Great company!

Paid $50–100Great priceDishwasher repair
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast service

Paid $350–400Reasonable priceDishwasher repair
AlmaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert was very professional and extremely knowledgeable... Thank you Mr. Appliance of Huntsville for your amazing Technician!

Paid $450–500Reasonable priceDishwasher repairWashing machine repairWasher/dryer repair
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Casey diagnosed the problem and completed the repair in no time. He came with the right tools and parts. Would use them again.

Paid $450–500Reasonable priceDishwasher repair
ColeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jammie was great. We had a unique problem and he was diligent in troubleshooting and finding a solution. It looks like the repair fixed it and we are so happy with the professional service we received.

Paid $200–250Reasonable priceDishwasher repair
michaelLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service great, service personnel outstanding. Really informative and professional

Paid $250–300Reasonable priceDishwasher repair
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Frank did an amazing job fixing my dishwasher! Thanks for the open communication and quick fix.

Reasonable priceDishwasher repair
Kristie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Stan was fantastic!!

Paid $300–350Great priceDishwasher repairRefrigerator/freezer repair
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was actually a washing machine that we had repaired, but that selection is not available. There should be an Other option

Paid $350–400Reasonable priceDishwasher repair
Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Casey was very knowledgeable about the issue and had it fixed in less than an hour. Also, he provided some helpful information to keep the issue from occurring again.

Paid $200–250Reasonable priceDishwasher repair
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Technician was very polite and knowledgeable. Repair price seemed high. Im sure it was average but I have not had to have anything like that done in several years.

Paid $150–200OverpricedDishwasher repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The young man was polite, professional and did a great job! I had called three other places and no one could get out anytime soon. Mr Appliance came out within two days! Would definitely use again!

Dishwasher repair+ Punctuality
LMLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Casey was awesome. He was prompt and figured out my issues in less than 20 mins. He went and got parts and fixed everything. Very professional and focussed. Very very knowledgable. I will def be using them again.

Paid $500+Reasonable priceDishwasher repairRefrigerator/freezer repair
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very courteous and was able to resolve the issue in one afternoon

Dishwasher repair
TraceyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, great customer service, reasonable price - highly recommend!

Paid $150–200Great priceDishwasher repair
rileyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience with this company. Technicians are friendly and knowledgeable. Both times our technician was able to diagnose and repair within an hour! 10/10

Great priceDishwasher repairRefrigerator/freezer repair
robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technician, Carlton was an ambassador for your company . Professional, courteous, knowledgeable and prompt.

Paid $250–300Great priceDishwasher repair
Jacque3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jason was knowledgeable, courteous, fixed the problem and took the time to fix another problem that he noticed. We will ask for him in the future!

Paid $200–250Reasonable priceDishwasher repair
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Technician was totally competent and professional.

Paid $150–200Reasonable priceDishwasher repair
Tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

GREAT CUSTOMER SERVICE!!

Dishwasher repair

Show more dishwasher repair reviews (88 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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