How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREMr. Appliance of Huntsville
Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Reviews for your job
Customers hired Mr. Appliance of Huntsville for 8 kinds of job.
Mr. Appliance of Huntsville for dishwasher repair
Clear ✕All 108 Google reviews tagged “Dishwasher repair” · showing 80
Never fun when an appliance breaks, but glad Mr. Appliance was able to help. Communication was fantastic and technician was polite and knowledgeable. Replacement part came in fast and happy with my repair. Great company!
Fast service
Robert was very professional and extremely knowledgeable... Thank you Mr. Appliance of Huntsville for your amazing Technician!
Casey diagnosed the problem and completed the repair in no time. He came with the right tools and parts. Would use them again.
Jammie was great. We had a unique problem and he was diligent in troubleshooting and finding a solution. It looks like the repair fixed it and we are so happy with the professional service we received.
Service great, service personnel outstanding. Really informative and professional
Frank did an amazing job fixing my dishwasher! Thanks for the open communication and quick fix.
Stan was fantastic!!
It was actually a washing machine that we had repaired, but that selection is not available. There should be an Other option
Casey was very knowledgeable about the issue and had it fixed in less than an hour. Also, he provided some helpful information to keep the issue from occurring again.
Technician was very polite and knowledgeable. Repair price seemed high. Im sure it was average but I have not had to have anything like that done in several years.
The young man was polite, professional and did a great job! I had called three other places and no one could get out anytime soon. Mr Appliance came out within two days! Would definitely use again!
Casey was awesome. He was prompt and figured out my issues in less than 20 mins. He went and got parts and fixed everything. Very professional and focussed. Very very knowledgable. I will def be using them again.
Very courteous and was able to resolve the issue in one afternoon
On time, great customer service, reasonable price - highly recommend!
Great experience with this company. Technicians are friendly and knowledgeable. Both times our technician was able to diagnose and repair within an hour! 10/10
The technician, Carlton was an ambassador for your company . Professional, courteous, knowledgeable and prompt.
Jason was knowledgeable, courteous, fixed the problem and took the time to fix another problem that he noticed. We will ask for him in the future!
Technician was totally competent and professional.
GREAT CUSTOMER SERVICE!!
Robert figured out the problem and fixed it in no time, while having a conversation with me, thank you so much
Wonderful service and Greg is our hero! Great service and affordable pricing too! My GoTo for all appliance services.
I am very well pleased with Robert Smith from Mr. Appliance of Huntsville. He knew exactly what to do and was very fast. He fixed the ice machine on my refrigerator and fixed the dishwasher as well which both are working GREAT!!! I highly recommend Mr. Appliance to anyone in need of service for their appliances. If…
The technician was so knowledgeable and helpful. Took care of the issue and made some adjustments to improve the user experience.
Quick response to my dishwasher and dryer problems. Dishwasher fixed on the spot and parts ordered for dryer.
Robert was great on fixing the dishwasher for us! 10/10
Fast and efficient
Professional and knowledgeable. Well done! Thank you for your help.
Service was scheduled and the Technician came within the assigned timeframe. Repair was done and everything was left clean .great customer service. Thank you
Took care of the problem even after they realized they were not an LG authorized warranty repair agent
Purchased GE Profile appliances from Bob Wallace, needed repair work completed. Mr. Appliance now handles all services and repairs, I see why. The most rude, unhelpful technician I have ever had in my home.
Tech was professional and friendly Answered all questions
Really nice folks and proficient as well
Technician was incredibly polite. He covered his shoes when entering the home. He diagnosed and fixed the issue within 30 minutes and charged a reasonable price. Will definitely use again.
On time, friendly, efficient, knowledgable
Nick was great. He is extremely knowledgeable and had some great advice to keep our dishwasher working great. I will definitely recommend him to others.
Robert was very thorough checking the simple things to the more complex making sure the issue fixed before he left.
Came in, found the problem, quickly went and got the part, fixed the problem. What you ask, and pay, for...
The technician “ Mike” was courteous and made the effort to get the dishwasher door reinstalled and adjusted properly. He was a pleasant guy and did a great job. Thank you!
Very prompt. Cleaned up after. Explained the repair.
Greg was a very professional service technician. He was very mindful of cleaning up after our repair. We also enjoyed talking with him.
Repair Technician Greg was very professional and thorough. He diagnosed the problem quickly, then retrieved the part and fixed my dishwasher. Fast, and competent service at a fair price.
Greg was prompt, professional and knowledgeable. He quickly identified the problem, went to the wear house to get the necessary part, and then returned to install the part. He notified me about what the issue was, told me the cost of the repair, then with my agreement, fixed the problem. I was very happy!
The repairman was quite delayed but they had good communication to let me know the status of him arriving. Repair was quick and he showed me how to clean the problematic part to avoid unnecessary repairs in the future. Would definitely use them again.
Nick is friendly with professional knowledge and manners. He took extra steps to mount our dishwasher level and stable with mounting brackets on top of fixed problem we asked for. This is something other pluming company told us to contact “Handyman business” for it. Dishwasher is back to running good too, we are very happy about all.
Very professional and fixed the problem quickly.
Technician was early and fix my issue.
Have had multiple repairs with them. Really good, professional, responsive and honest company.
The technician was very knowledgeable and friendly. He explained each repair process.
3rd time using them. 1 washing machine, 1 fridge ice maker and 1 for dishwasher. Always promt, very polite worth the price.
My technician was able to repair my problem instead of replacing with new parts. It saved me about half of what I would’ve paid.
Nick Webster did the dishwasher drain pump replacement flawlessly (again). The unit was not draining properly so he brought the 2nd replacement pump and installed it. Still low flow at the drain cycle. He basically tore the dishwasher down, and located another issue with drainage.... it was a hair and nut shell…
Had another repair company look at my dishwasher 3 times and did not address the issue. Nick with Mr Appliance actually took off the panel, did a diagnostic test and spoke with the tech rep. He found the problem and fixed it. Another satisfied customer. Will definitely use them again.
Scheduling was easier. Technician showed up at the scheduled time and was very efficient and competent. He gave me accurate information and got everything working for me quickly.
Nick Webster did the dishwasher drain pump replacement flawlessly. Service was to be performed between 9AM - 11AM however he arrived at 11:10AM .... due to in part the steady rain driving conditions, which was excusable. Job was completed in 1 hour or so.
Quickly found the issue. Had part on hand. Complete in about 20min.
I have mixed feeling on Mr. Appliance. One the one hand, I called several times to confirm my appointment and followed up with them three times the day of to confirm the technician was still coming after missing the appointment window. Each time I was assured that I was the next customer on the route and he would…
Josh Stone, what was the best Appliance repair technician we have ever had was very knowledgeable, walked us through the whole process because we were very aggravated with the appliances we purchased, and he reassured us that we made a good purchase. He knew exactly what was wrong and what Caused the issue. And me…
Mr. Appliance service rep was professional, knowledgeable and efficient. The repair was successful.
dishwasher fixed in about 30 minutes.
Robert came early and knew from experience what the issues were with both our GE dishwasher and microwave. He was beyond helpful honestly making the best recommendation for me in my situation as a sometimes DIYer. Saved me hundreds and hundreds of dollars on both units. Fully satisfied!
Quick and friendly repairman
Mr. Appliance did original repair check up, needed part that was ordered. When part couldn't be found after 4 months Mr. Appliance installed the new dishwasher
Greg gets high marks!
The tech was extremely helpful, easy to work with, and quickly diagnosed the problem.
I just wanted to leave a review for Nick Webster, who came out and serviced our dishwasher a few weeks back. He was on time, friendly, and incredibly proficient in resolving our dishwasher issue as well as explaining what had caused the issue in the first place so that we could prevent future headaches. The entire…
Kenneth and the team in the office are all so professional and communicative!
Good experience. Professional. Prompt. Set expectations. Completed repair.
Great service.
Repaired dishwasher on a timely basis. Had to order parts.
We have new GE Cafe brand appliances which were installed recently and the dish washer wouldn't work. GE scheduled the repairs through Mr. Appliance. As the first two attempts by a technician, who was new, did not resolve the issue, we asked GE to replace the unit. A service was scheduled with Mr. Appliance again…
Excellent service - plenty of pre-visit contact with serviceperson's picture, updates as to arrival time. Greg did a great job, fixed the dishwasher and even cleaned out some of the crud underneath. Will use them again.
A bit pricey. $149.00 to level and secure to new cabinets.
I was very, very pleased with the the service I received yesterday from Mr. Appliance of Huntsville. They were able to schedule an appointment very quickly for us, and Kenneth, the repairman they sent out, was personable and very knowledgeable. I will definitely use them again if the need arises and I recommend…
Kenneth was professional, kind, timely and personal. I highly recommend Kenneth!
I was sure my aging dishwasher was a goner, but the Mr. Appliance techs had it fixed in two hours, including having to run out for the part. Thank you!
Repair took over 1 week to schedule and fairly expensive to implement
Tori was very professional and likeable. He troubleshooted the issue and was thorough so as not to make a premature decision that would have cost me a lot of money. I would definitely recommend Mr. Appliance for repairs of appliances as they are friendly, courteous and very knowledgeable. One of the best repair experiences I could have!
Difficulties with the technician were handled responsibly, pleasantly and fairly by Cara the office manager. Changed rating to reflect this.
We just had Jeremy came out and fix our dishwasher. I had a lot of questions with what he was fixing and other things i had around the house and he did a great job explaining everything. He went above and beyond! We will absolutely use Mr. Appliance again for any future needs. Thank you Jeremy!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 194 | $164–$447 |
| Washing machine repair | 118 | $126–$371 |
| Dishwasher repair | 108 | $158–$347 |
| Dryer repair | 103 | $161–$340 |
| Refrigerator repair | 68 | $257–$555 |
| Washer/dryer repair | 66 | $188–$354 |
| Stove, cooktop & oven repair | 62 | $213–$479 |
| Oven repair | 56 | $271–$477 |