Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.194
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 194 Google reviews tagged “Refrigerator/freezer repair” · showing 20

Brent11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Chris was fantastic and quickly diagnosed and fixed our leak. Service scheduled online late on Sunday with first availability on Tuesday. Received a call on Monday to offer repairs that morning. Up and running before noon. Recommended. Thank you!

Paid $300–350Reasonable priceRefrigerator/freezer repair
Katerina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fast and friendly service

Refrigerator/freezer repair
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert was prompt , professional and repaired our fridge quickly. Highly recommend.

Paid $150–200Reasonable priceRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Truth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The technician was very nice and knowledgeable and stayed until the job was 100% complete. He also brought all the necessary parts to make the repair. Five star!

Paid $500+Reasonable priceRefrigerator/freezer repair
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

From phone call to service being competed it took less than 2 hours. That included time for an additional trip to the warehouse for the part I needed repaired. Highly recommend. Quick and friendly

Paid $350–400Reasonable priceRefrigerator/freezer repair
Elizabeth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great!

Paid $300–350Reasonable priceRefrigerator/freezer repair
Charlotte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Honest, hard working, and friendly!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Terese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Repair technician Robert showed up on schedule. He donned house booties to protect the floor from outside stuff And proceeded to work efficiently. He was very professional, knowledgeable, and courteous. He had two issues to tackle. One was the upstairs whirlpool icemaker that was getting a little spooky right before…

Reasonable priceRefrigerator/freezer repair
Al5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stan did a great job of repairing my ice maker today!

Paid $500+Reasonable priceRefrigerator/freezer repair
Bobbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert was very professional and knowledgeable. He is a model employee for others to emulate.

Paid $400–450Reasonable priceRefrigerator/freezer repair
Kayla12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Aaron was WONDERFUL. Whoever makes the schedule could use some work though. I was told 10-2 then the time was changed to 12-2 and he still wasn’t here at the quoted time. I was told 30-45 min and it was another hour. Aaron was great though, zero complaints- whoever was responsible for the appointment time cost me an…

Paid $1–50Not sureRefrigerator/freezer repair
RicLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great people.....great company

Paid $300–350Reasonable priceRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Morris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got ice maker installed no problems.

Paid $200–250Reasonable priceRefrigerator/freezer repair
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I would not recommend this company. Too expensive.

OverpricedRefrigerator/freezer repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our GE range oven was not heating up. The online appointment made it easy to schedule a repair date and time. Appreciated a reminder call and picture of technician before the service date, and they were able to move my date earlier. Received notification the technician was on the way and how long before he…

Paid $400–450Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
SaundraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am currently a member of the Neighborly group and this is the second time over the years that I have had to call Mr. Appliance. Once for my washer and today for my Frigidaire Gallery Refrigerator. The drain line was plugged, ice had built up underneath the freezer drawer and water was leaking from the front of the…

Paid $200–250Reasonable priceRefrigerator/freezer repair
Turgul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris was courteous and knowledgeable. He fixed my fridge quickly.

Paid $400–450Great priceRefrigerator/freezer repair
tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris repaired our fridge in no time. Arrived earlier than scheduled and had the part for replacement.

Paid $400–450Reasonable priceRefrigerator/freezer repair
Cody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guy I got (Nic) was super awesome. Super respectful, talked to me the whole time (I wanted to talk) and told me each step of the way what he was doing. And the fact that I called and got someone out there within 48 hours was awesome. Great guy and great service, highly recommend.

Refrigerator/freezer repair
Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Frank knew exactly what needed to be fixed. The cost of the repair was reasonable.

Paid $300–350Reasonable priceRefrigerator/freezer repair

Show more refrigerator/freezer repair reviews (174 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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