Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$213–$479
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 62 Google reviews tagged “Stove, cooktop & oven repair” · showing 20

KevinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fantastic service and expertise. Full confidence and trust with this group and the quality of service and care. Costs on par with other service companies and they warranty their work. They originally came out to diagnose the original double oven and then recently installed the new one.

Paid $200–250Reasonable priceStove, cooktop & oven repairOven repairService not listed
Charlotte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Honest, hard working, and friendly!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Could not have been a better experience. They showed up when they said they would and fixed the problem.

Paid $500+Reasonable priceStove, cooktop & oven repair
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron is great, very polite and professional.

Paid $500+Reasonable priceStove, cooktop & oven repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our GE range oven was not heating up. The online appointment made it easy to schedule a repair date and time. Appreciated a reminder call and picture of technician before the service date, and they were able to move my date earlier. Received notification the technician was on the way and how long before he…

Paid $400–450Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Eric16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good experience overall with Mr Appliance. Great communications throughout, on time, as promised. Highly recommend.

Paid $500+Stove, cooktop & oven repair
ALocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have had the pleasure of having Aaron with Mr. Appliance come repair my stove a couple of times. Aaron is extremely polite, honest and an all around great human being! If I owned a company, I would promote him so he can spread his joy throughout the company! I can’t say enough about how great this young man is!

Great priceStove, cooktop & oven repair
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon is knowledgeable and thoughtful. He was prompt and efficient and addressed our issues successfully.

Paid $150–200Not sureStove, cooktop & oven repair
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Serviceman professional and thorough in correcting the problems we had with our new cafe appliances.

Refrigerator/freezer repairStove, cooktop & oven repair
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Your representative Jarlon was very pleasant, personable and knew his job! He answered all questions and the repair was done very quickly! We were definitely surprised how professional our experience with Mr. appliance was! And you definitely have a great employee in Jarlon!

Paid $400–450Great priceStove, cooktop & oven repair
runuapa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent Costomer Service. Mr.Jammie is an outstanding person. Very knowledgeable, helpful and very professional person. I am very delighted about his work.

Paid $350–400Reasonable priceStove, cooktop & oven repair
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Robert was fantastic! He was on time, courteous and knowledgeable about our gas cooktop! He took the time to explain the issue, how he would fix it and how to prevent any further issues. Highly recommend Mr. Appliance and Robert!

Great priceStove, cooktop & oven repair
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

I have been very pleased so far with the service provided by Mr. Appliance. I am using them via an extended warranty company, so I cannot speak to the cost of their services. I cannot confirm that the issue is resolved yet due to its random nature, but they are courteous, professional and have always arrived within…

Not sureStove, cooktop & oven repair
Leethornya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Service was great! Fix the problem immediately and provided knowledge of what actually happened.

Reasonable priceStove, cooktop & oven repair
DavidLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert is great, personable, honest and efficient, he is a jewel. Thank you. Reasonable price. Knowledge and expertise in appliances.

Paid $250–300Reasonable priceStove, cooktop & oven repair
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

$700 for a safety valve replacement on my oven is overpriced. But the tech who came out was professional, on time, courteous, and explained the problem succinctly. He also fixed the issue quite quickly. Service 10/10, but the cost was excessive.

Paid $500+OverpricedStove, cooktop & oven repair
jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome

Paid $500+Great priceStove, cooktop & oven repair
Candice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was very knowledgeable. Very polite and personable.

Reasonable priceStove, cooktop & oven repair
BenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Appliance went all the way: technician had a hard nut to crack and he didn't give up until we were taken care of and absolutely satisfied. They were willing to work with us and treated us fairly. Customer service is outstanding and rarely seen these days...

Reasonable priceStove, cooktop & oven repair
Gregory13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company, same day service!!

Refrigerator/freezer repairStove, cooktop & oven repair+ Responsiveness+ Quality+ Professionalism

Show more stove, cooktop & oven repair reviews (42 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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