Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$213–$479
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 62 Google reviews tagged “Stove, cooktop & oven repair” · showing 40

KevinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fantastic service and expertise. Full confidence and trust with this group and the quality of service and care. Costs on par with other service companies and they warranty their work. They originally came out to diagnose the original double oven and then recently installed the new one.

Paid $200–250Reasonable priceStove, cooktop & oven repairOven repairService not listed
Charlotte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Honest, hard working, and friendly!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Could not have been a better experience. They showed up when they said they would and fixed the problem.

Paid $500+Reasonable priceStove, cooktop & oven repair
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron is great, very polite and professional.

Paid $500+Reasonable priceStove, cooktop & oven repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our GE range oven was not heating up. The online appointment made it easy to schedule a repair date and time. Appreciated a reminder call and picture of technician before the service date, and they were able to move my date earlier. Received notification the technician was on the way and how long before he…

Paid $400–450Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Eric16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good experience overall with Mr Appliance. Great communications throughout, on time, as promised. Highly recommend.

Paid $500+Stove, cooktop & oven repair
ALocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have had the pleasure of having Aaron with Mr. Appliance come repair my stove a couple of times. Aaron is extremely polite, honest and an all around great human being! If I owned a company, I would promote him so he can spread his joy throughout the company! I can’t say enough about how great this young man is!

Great priceStove, cooktop & oven repair
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon is knowledgeable and thoughtful. He was prompt and efficient and addressed our issues successfully.

Paid $150–200Not sureStove, cooktop & oven repair
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Serviceman professional and thorough in correcting the problems we had with our new cafe appliances.

Refrigerator/freezer repairStove, cooktop & oven repair
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Your representative Jarlon was very pleasant, personable and knew his job! He answered all questions and the repair was done very quickly! We were definitely surprised how professional our experience with Mr. appliance was! And you definitely have a great employee in Jarlon!

Paid $400–450Great priceStove, cooktop & oven repair
runuapa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent Costomer Service. Mr.Jammie is an outstanding person. Very knowledgeable, helpful and very professional person. I am very delighted about his work.

Paid $350–400Reasonable priceStove, cooktop & oven repair
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Robert was fantastic! He was on time, courteous and knowledgeable about our gas cooktop! He took the time to explain the issue, how he would fix it and how to prevent any further issues. Highly recommend Mr. Appliance and Robert!

Great priceStove, cooktop & oven repair
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

I have been very pleased so far with the service provided by Mr. Appliance. I am using them via an extended warranty company, so I cannot speak to the cost of their services. I cannot confirm that the issue is resolved yet due to its random nature, but they are courteous, professional and have always arrived within…

Not sureStove, cooktop & oven repair
Leethornya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Service was great! Fix the problem immediately and provided knowledge of what actually happened.

Reasonable priceStove, cooktop & oven repair
DavidLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert is great, personable, honest and efficient, he is a jewel. Thank you. Reasonable price. Knowledge and expertise in appliances.

Paid $250–300Reasonable priceStove, cooktop & oven repair
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

$700 for a safety valve replacement on my oven is overpriced. But the tech who came out was professional, on time, courteous, and explained the problem succinctly. He also fixed the issue quite quickly. Service 10/10, but the cost was excessive.

Paid $500+OverpricedStove, cooktop & oven repair
jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome

Paid $500+Great priceStove, cooktop & oven repair
Candice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was very knowledgeable. Very polite and personable.

Reasonable priceStove, cooktop & oven repair
BenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Appliance went all the way: technician had a hard nut to crack and he didn't give up until we were taken care of and absolutely satisfied. They were willing to work with us and treated us fairly. Customer service is outstanding and rarely seen these days...

Reasonable priceStove, cooktop & oven repair
Gregory13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent company, same day service!!

Refrigerator/freezer repairStove, cooktop & oven repair+ Responsiveness+ Quality+ Professionalism
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
BrendaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians were knowledgeable and very thorough in the diagnostic process. The part was installed quickly and everything was put back in place.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Electrician was very knowledgeable, professional, kind.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was very knowledgeable and very nice. He came in and fixed my oven within 45 minutes. I will recommend him to my friends and family.

Stove, cooktop & oven repair+ Punctuality
mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and friendly professionals.

Oven repairStove, cooktop & oven repair
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Smith was just outstanding. He responded the same day, worked efficiently, was helpfully informative about care and maintenance, very competent, and best of all, was such a kind soul, caring, friendly, and a model technician. Thank you!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replaced oven heating element. Very good and timely service. Much cheaper than buying a new oven.

Oven repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
MicheleLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was impressed the moment the technician appeared at my doorstep. He had his own mat to wipe his shoes off and then put shoe covers on. Loved this attention to detail. The technician was professional and friendly. He explained what he was doing and why and patiently answered my questions about my gas stove-top. I…

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
TraceeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg was great! He explained the issues with the burner, cleaned them and included detailed instructions on how to maintain. I appreciate his timeliness and professionalism!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nick, from Mr. Appliance recently came to our home to address some minor issues we were having with our stove and also our refrigerator. He was on-time, very thorough, and also provided detailed explanations to questions we had. We will not hesitate contacting Mr. Appliance for any future repairs we may require. Larry & Joni Hyatt, Huntsville, AL

Refrigerator/freezer repairStove, cooktop & oven repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repair technician was competent and honest.

Stove, cooktop & oven repair+ Professionalism
LISA15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kenneth was our primary repair contact and he was diligent and dedicated and very well-versed in our appliances and the nuances of their workings. The problem turned out to be with the manufacturer’s repair guidance, and if it weren’t for Kenneth’s tenacity, we would have had to purchase a new stove/oven.

Stove, cooktop & oven repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Tad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg is awesome. Avoid Sorrel Tech and Samsung.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was professional and office kept me up to date on arrivals.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
TonyaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly phone personal. They had a technician out the very next morning. Robert was extremely professional and had my oven working in a very short time. He was genuinely a nice guy.

Stove, cooktop & oven repair+ Professionalism
LaurieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician, Mike, was on time and did a great job fixing our oven, even fighting through the difficulty of getting the double oven out of the cabinet.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

He was excellent but my oven still does not go to the temperature I set it to. It is off by 25 or more degrees, even after waiting. The motherboard was changed and the temperature sensor was changed so I don’t know what else could be changed. Update 1 year later: we bought a new oven, same model because no one…

Stove, cooktop & oven repair
M.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician arrived and placed the company’s doormats on the front porch to wipe his shoes off before entering the house. I loved that. He quickly diagnosed the issues of the gas stove top and fixed them.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've had Mr. Appliance specialists out twice- once to fix our oven (November of '19) and on a recent visit to repair our washing machine. In both occasions we were impressed with their professional conduct, practical advice and trustworthy capabilities. Also, the company's front office is efficient in contacting…

Stove, cooktop & oven repairWashing machine repair+ Responsiveness+ Punctuality+ Professionalism
Susie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy was very proficient in the diagnosis & repair of our appliances (ice maker, refrigerator & cooktop). He also gave advice on maintenance of the other appliances to prevent future problems. I would definitely recommend Mr. Appliance to anyone in search of a reputable appliance repair company. They are good with…

Refrigerator/freezer repairStove, cooktop & oven repairService not listed+ Quality+ Professionalism

Show more stove, cooktop & oven repair reviews (22 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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