Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$354
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Washer/dryer repair” · showing 40

AlmaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert was very professional and extremely knowledgeable... Thank you Mr. Appliance of Huntsville for your amazing Technician!

Paid $450–500Reasonable priceDishwasher repairWashing machine repairWasher/dryer repair
Lynda17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Casey truly a professional. Communicates well what will be required for the work and cost, arrived as stated.

Paid $250–300Reasonable priceStove & cooktop repairWasher/dryer repair
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Robert did an outstanding job diagnosing and resolving the issue with our dryer. He was very professional and extremely knowledgeable with the appliance. Extremely satatisfied with the service I recieved!

Paid $150–200Reasonable priceWasher/dryer repair
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service Tech was thorough in explaining repair and completed efficiently and in a timely manner.

Paid $200–250Reasonable priceWasher/dryer repair
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trent did a great job, but I have a question about washer repair, I need Trent to call me please. Thank you!

Not sureRefrigerator/freezer repairWasher/dryer repair
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Greg-The Technician was Prompt, Courteous, Knew the Machines well, Came Prepared, Explained what he was doing, and recommended how to best do this and that with our machines. He's a GREAT Asset to the Mr. Appliance Team !

Refrigerator/freezer repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Butch3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good Service

Washer/dryer repair+ Punctuality+ Quality+ Professionalism
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

3rd time using them. 1 washing machine, 1 fridge ice maker and 1 for dishwasher. Always promt, very polite worth the price.

Dishwasher repairWashing machine repairWasher/dryer repair
Gabrielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My dryer needed repair and I called Mr. Appliance for help via their website. The website was easy to navigate; I received an immediate response and the technician, Patrick, was here the next day to diagnose the problem. Patrick did an amazing job, he was very courteous and professional. Yes, I had to wait a few…

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Tech was very professional and handle the problem very well!

Washer/dryer repair+ Responsiveness+ Quality+ Professionalism
Charlotte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service call on Time. Good repairman will definitely use again.

Washer/dryer repair
MelissaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly. Quick and thorough.

Washer/dryer repair
Frances1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh Stone, what was the best Appliance repair technician we have ever had was very knowledgeable, walked us through the whole process because we were very aggravated with the appliances we purchased, and he reassured us that we made a good purchase. He knew exactly what was wrong and what Caused the issue. And me…

Dishwasher repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
gwenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was.very professional. He came right away and fixed the problem.

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went very well. Thought repair person was very honest about my problem.

Washer/dryer repair+ Punctuality+ Professionalism+ Value
LISA15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kenneth was our primary repair contact and he was diligent and dedicated and very well-versed in our appliances and the nuances of their workings. The problem turned out to be with the manufacturer’s repair guidance, and if it weren’t for Kenneth’s tenacity, we would have had to purchase a new stove/oven.

Stove, cooktop & oven repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William came on time, analyzed the problem, order the part, and when the part came in replaced it. The washer is working as it did when it was new. Thanks!

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism
PamelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They correctly diagnosed the washer problem and got the repair part installed the same day. They are busy so it took me a week before they could get out to me

Washer/dryer repair+ Punctuality+ Quality
AprilLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time and fixed my dryer within an hour. Professional and got the job done quickly.

Washer/dryer repair+ Quality
JacobLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh Stone. Hard worker. Very knowledgeable. Got the job done right! Thank you!!

Washer/dryer repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The serviceman was pleasant, competent, and successful in repairing our dishwasher.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
BrittianyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert is hands down THE BEST. He's very knowledgeable. He gets in and out quickly and shows you exactly why your appliance doesn't work.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kenneth was very professional, wore a face mask & shoe covers, and explained why the dryer needed the service as he was performing the repair. Very pleased with this service.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert showed up on time, called to give me an eta and was very knowledgeable about appliance repair. He diagnosed an issue with my refrigerator quickly and also looked at a washing machine and told me what was wrong with it. I just wanted diagnostic services and he was friendly and very helpful.

Refrigerator repairWasher/dryer repair
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert Smith was very prompt and professional. He took the time to explain what he needed to do and shared with me preventive maintenance tips that I could do to extend the life of my washer & dryer. He quickly repaired my washer so that we could get life moving again. I would recommend Robert and Mr. Appliance…

Washer/dryer repair+ Responsiveness
DavidLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very knowledgeable, very personable, excellent results

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived when promised, had machine fixed in about 1hour. Very happy.

Washer/dryer repair+ Punctuality+ Professionalism
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tory was on time and efficiently diagnosed the problem with my washer. He returned a few days later with the replacement part and quickly had the washer working. Along the way Tory explained the diagnosis, potential cost, and timeline. I highly recommend Mr. Appliance!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Shawn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick response, repaired that day!

Washer/dryer repair+ Responsiveness
Gale11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very, very pleased with the the service I received yesterday from Mr. Appliance of Huntsville. They were able to schedule an appointment very quickly for us, and Kenneth, the repairman they sent out, was personable and very knowledgeable. I will definitely use them again if the need arises and I recommend…

Dishwasher repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I have a dryer which was under warranty with GE. GE scheduled with this company. A part was ordered and I was told it should be within the week. After 2 weeks of not hearing from anyone, I called checking. I was told there was a shipping mistake and was told they would reorder the part and it should be in a couple…

Washer/dryer repair− Professionalism
M15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy was very professional, knowledgeable and on time. Without a doubt, if something ever happened again with the washer, I'd call this company and ask for him.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ceacila with Mr Appliance came to my house to look at my washing machine. She had to be at my house a few hours to figure out the problem but she stayed patient and helpful! She kept me updated through the service and also informed me of how much she expected my quote to be. Unfortunately, I would have had to have…

Washer/dryer repair+ Professionalism
WilliamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technicians who repaired my washing machine were very professional and knowledgeable in the completion of their job. They arrived on time and fixed the problem quickly and at a fair price, evening giving me a veterans discount. I would recommend them to anyone needing appliance repair and will call them again…

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism
AaronLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Couldn't ask for a better experience when working on dryer repair. Tory was friendly, professional, knowledgeable, and quick in his work. Also didn't mind a 12 week puppy fascinated by his work. Highly recommended!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Called yesterday for a no heat electric dryer. They came today found out the thermostat assembly was bad on a 20 year old dryer. They fixed it with replacement parts in 52 minutes. Amazing..

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Sherrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $350–400Reasonable priceWasher/dryer repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceWasher/dryer repair
tinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Dryer repairWasher/dryer repair
Marsha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality

Show more washer/dryer repair reviews (26 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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