Experts Reviews · Company report
Mr. Appliance of Huntsville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty84−1.6Momentum penalty88−1.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Mr. Appliance of Huntsville

Decatur, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 34 dishwasher repair services · 4.8★ from 1,751 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Huntsville is better than 74% of dishwasher repair services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Huntsville is better than 65% of dishwasher repair services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 84% of dishwasher repair services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Huntsville is better than 88% of dishwasher repair services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Huntsville is better than 98% of dishwasher repair services.A
98

Reviews for your job

Customers hired Mr. Appliance of Huntsville for 8 kinds of job.

Mr. Appliance of Huntsville for washing machine repair

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Jobs reviewedHow many Google reviews are tagged with this job.118
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 118 Google reviews tagged “Washing machine repair” · showing 20

Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The tech was polite, and professional. They were able to fix my washer on the same day I called so that was great. It thought it was pricey but it may be standard for this area.

Paid $350–400Not sureWashing machine repair
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our technician, Chris, was fantastic! He was on time and friendly. He pursued a cost-effective repair to our refrigerator by engaging with the manufacturer’s support desk to ensure he found the root cause. He didn’t replace parts hoping it would fix our problem.

Paid $200–250Reasonable priceWashing machine repair
AlmaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert was very professional and extremely knowledgeable... Thank you Mr. Appliance of Huntsville for your amazing Technician!

Paid $450–500Reasonable priceDishwasher repairWashing machine repairWasher/dryer repair
LawrenceLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

As always the technician is on time, knowledgeable and courteous. Fair pricing g and quick repairs. I service a 126 Room Hotel and they have been my appliance go guys for a year. Never disappoint. Thanks Hello kitty shirt stuck in motor!!!

Paid $450–500Washing machine repair
katandthefidsLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He diagnosed the problem, he quoted me a price to fix it, and he fixed it. Was it expensive, sort of, but at this point when you've got a dead Maytag washer, fixing it for half of what a new one would cost isn't a bad deal.

Washing machine repair
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

2nd time we’ve used Mr Appliance and both have been very good experiences. They show up on time and don’t waste time. They found the issue explained it clearly and completed the repair quickly and thoroughly.

Paid $150–200Reasonable priceWashing machine repair
james11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr Applinace had to come out several times to work on our new Maytag front load washer to correct a faulty part. We appreciated his attention and patience as he worked through the procedures to fix the part, replace the part, and then replace the control board. He was very nice, always on time, and always determined to find out what was going on

Not sureWashing machine repair
Elaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Casey was fabulous. He diagnosed the problem with our washer and offered helpful suggestions ans recommendations. He cleaned and serviced our dryer so. I would recommend this company to anyone needing appliance help!

Paid $200–250Great priceDryer repairWashing machine repair
Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technician was thorough with inspection and repair of 7 year old washing machine. Service was completed in one day.

Paid $300–350Reasonable priceWashing machine repair
Marian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Robert was wonderful, honest-friendly & very knowledgeable on fixing my washer

Washing machine repair
NicoleLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

WOW!!!!! Amazing communication, came when they said they would and the service I received from Frank provided the type of customer service all companies should. He was knowledgeable, friendly, respectful of my home and completed the job in a timely manner while ensuring his repair resolved the issue. I would definitely use Mr. Appliance in the future.

Washing machine repair
RuthLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Robert was great. He had to come out twice to get my washing machine all the way fixed, He was very personable and polite. He had the right attitude and I would highly recommend Robert at Mr Appliance.

Paid $50–100Not sureWashing machine repair
Steven10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I would definitely use Mr. Appliance again if needed. The technician did an awesome job!

Dryer repairWashing machine repair
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Brandon went above & beyond to make sure that the repair work was complete. He was polite & carrying.

Paid $100–150Reasonable priceRefrigerator/freezer repairWashing machine repair
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience with the service that Mr. Appliance provided when repairing my washer machine. The technician, Carlon was very professional and knowledgeable about the issue my washer was experiencing. If I have any appliance issues in the future I would contact Mr. Appliance.

Paid $400–450Reasonable priceWashing machine repair
celestialLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Casey was courteous and professional. 10/10 service!

Great priceWashing machine repair
DarrellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mr. Appliance got the job done in a timely matter and fair price. Greg was professional, friendly and very knowledgeable. It was a challenging job but Greg stayed calm and consistent to resolve the issue. Thanks.

Paid $300–350Great priceWashing machine repair
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tech was prompt, very cordial, answered all questions and did a fantastic job

Paid $300–350OverpricedWashing machine repair
Edie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service quickly performed by well qualified technicians.

Paid $250–300Not sureWashing machine repair
DavidLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Horrible company. My washing machine quit the 2nd week of January. My warranty center made me a next day appointment for Mr. Appliance to come out between 8 -12. They called saying the tech had some family issues and had called out. They rescheduled me for 1 week later. He did show up, but of course didn't have…

OverpricedWashing machine repair

Show more washing machine repair reviews (98 more) →

Price

$327+10% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 66%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair194$164–$447
Washing machine repair118$126–$371
Dishwasher repair108$158–$347
Dryer repair103$161–$340
Refrigerator repair68$257–$555
Washer/dryer repair66$188–$354
Stove, cooktop & oven repair62$213–$479
Oven repair56$271–$477

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