Our verdict: solid, not standout — #7 of 11 washer dryer hookup services, better than 36%. Customers single out its track record and accountability; value is where it trails.
👍 Strengths
Track record — better than 77% of peers
👎 Watch-outs
Value — 38th percentile
Price $$$: 24% above typical
Need a specific job done? See what customers paid and said about it here.
101 customers reviewed a refrigerator/freezer repair job here and rated it 4.86★. Most paid $500+ (category typical: $176–$440). For this job it ranks #3 of 3 washer dryer hookup services we track.
All 101 Google reviews tagged “Refrigerator/freezer repair” · showing 60
Miriam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
This is the second time we have used Me. Appliance and your service is great and reasonably priced.
Rick6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Couldn’t be happier with Brent D’s replacement of our icemaker! Brent was friendly, efficient and went above and beyond the call in several ways – noticing and fixing our loose freezer door handle, volunteering to clean the inside of the freezer, and clearing out the dusty space below the refrigerator to give us…
Stacy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
If you have an appliance that needs repair, look no further than Mr. Appliance. This company is locally owned and has integrity. Their expert team has worked on my wine cooler, Sub Zero fridge and my ice machine. All repaired as promised and very reasonable price. I highly recommend.
D5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Very good communication before the service. Technicians were knowledgeable and explained the issues and concerns before starting work. 15 yr. old Samsung refrigerator with discontinued parts. Worked with our schedules to complete repairs. Will use again if the need arises.
CharlieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our repair tech was timely, explained everything that needed to be done e and the cost very clearly. He had to order a part and returned the following week with the part and it only took about 15 minutes to install and to test. Great job Billy!
Reasonable priceRefrigerator/freezer repair
roger11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mark was an excellent tech Very personable and professional On time, went to work, and fixed the problem
Not sureRefrigerator/freezer repair
Brenda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fast, friendly and efficient. Appreciate this company tremendously!
Roy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Found where my refrigerator leak was after 2 other appliance companies in town could not.
Ordered the parts and replaced and it’s worked perfectly so far. Will call them 1st for now on.
Kari3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Spending money to repair appliances is expensive but cheaper than replacing. However, my repair technician was very prompt and went the extra mile to get my service completed in time for an event. I also appreciate the fact that I was able to use a locally owned business. So many local service companies have sold out to businesses based in other states.
Eloise5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Repairman was pleasant and efficient. I was unhappy with the way he put the food back in the fridge. He could have at least asked me where the shelves belonged. He could have left the food out so I could put it back where it belonged. Now I have to empty the whole refrigerator and fix the shelves and then replace the food.
JohnLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Billy was professional and personable. He completed the service repair timely and explained all costs up front. The office staff kept me informed and the technician was prompt informing before his arrival.
Paid $500+Great priceRefrigerator/freezer repair
Ty6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Timely, and professional. We’ve used them multiple times, and will continue
R1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Same day service was available. Mark F was on time, courteous, professional and extremely knowledgeable. Would definitely recommend.
Sammie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The repairs were very well done as well as educational - how things work, how to care for, etc. Mark is personable and very competent.
steveLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jim7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Service was good the repair did the job. Technician was great knew his stuff.
Jim10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Technician, manager and person answering phone were vey knowledgeable and made suggestions before repairing refrigerator. Checked suggestion but came back to original plan and was very professional.
randy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Mark was very attentive to the problem with my dryer. When the original diagnosis was wrong he took an diagnostic approach and solved the problem.
Earnest3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Excellent! Making an appointment was a breeze, and Technician Billy was Professional, Polite, and Thorough. Individuals, like Billy, are one of the main reasons I will do business again with Mr. Appliance, if need be.
Reasonable priceRefrigerator/freezer repair
S4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Billy was knowledgeable about our very old refrigerator and determined what was wrong, fixed it and we will keep using “old reliable” longer thanks to him.
susie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Service man Mark Ford was professional and competent and courteous. I will contact Mr Appliance for any further repairs and recommend to others.
Pat8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Had towItforan appointment but they were recommended so I wanted a reputable person. I had to have the ice maker replaced as they don’t make parts you just replace these days that was the reason for the amount of money I had to pay. Service was good and they came when they said they would.
JoanLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Mr. Appliance is a winner! Billy arrived on time and fixed my refrigerator in no time. He is a kind person and an accomplished technician. I appreciated the "heads up" text as to his arrival. The office has good communication skills which seems to be an increasingly rare attribute these days. I highly recommend this…
Reasonable priceRefrigerator/freezer repair
SandraLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Mark was an excellent technician and very friendly. He was able to explain everything thoroughly.
PatrickLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Very professional from start to finish. Everyone I dealt with. Would definitely buy the product again especially because of the service.
Paid $1–50Great priceRefrigerator/freezer repair
Steven15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Todd was on time, knowledgeable and got refrigerator fixed quickly and efficiently. Pleasant gentleman too
Gary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We needed our icemaker replaced and Billy with Mr Appliance came out promptly, evaluated the issue, and got a new one installed for us. We were very impressed with the customer service of both the office and Billy's work. They kept us informed of every detail by way of texts, including sending a picture of our…
Randy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mark did an EXCELLENT Job! His knowledge & experience was the best I have experienced in service work! He is a Great Value to your company Mr. Appliance Repair in the Tulsa Area!
Thanks
Ron Roberts
DebbyLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent communication process for the appointments. The technician was extremely intelligent and did some very creative troubleshooting! He connected back a week later with updates from the manufacturer. Very good experience!!!!
Great priceRefrigerator/freezer repair
Shell9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very professional, courteous and knowledgeable. They were thorough and honest and didn't try to sell me something I didn't need!!
Paid $150–200Not sureRefrigerator/freezer repair
James3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
All went well… on time and helpful technician!! Great job!!
BlakeLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very professional and knowledgeable.
Not sureRefrigerator/freezer repair
Terri5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Prompt, informative, friendly service! Would use this company again!
Reasonable priceRefrigerator/freezer repair
Ted9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mark was amazing, friendly and very helpful. NOW we have ice and it’s been months since our refrigerator made ice. We will MOST CERTAINLY recommend Mark and Mr Appliance to our family and friends. Thank you for your GREAT customer service.
Refrigerator/freezer repairFreezer repair
Carolynn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service. Great people to do business with. Knowledgeable, friendly, & timely service. Definitely would recommend their company to do business with.
Reasonable priceRefrigerator/freezer repair
Donald12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The heating element went out on our Maytag dryer. They had a new one in the truck so that was good. They cleaned the machine and left us with a better dryer than when they arrived. Many thanks.
ChrisLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding young man. Courteous professional knowledgeable. Communicated ver well.
Refrigerator/freezer repair+ Professionalism+ Value
BrianLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mr. Appliance fixed the ice maker on our refrigerator on the first attempt. David was the tech and properly diagnosed the issue and repaired as soon as the part came in. This isn't necessarily an easy task with today's complicated refrigerators. Thank you Mr. Appliance and Thank you David!
Refrigerator/freezer repair
Bruce11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Joyce2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark was a very professional and thorough technician and I am very happy with his service!
MickieLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They did a great job!
Refrigerator/freezer repair
SharonLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My refrigerator is nice and cold now and my freezer is blowing the air down into my fridge.
Refrigerator/freezer repair+ Professionalism
James8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★
The service guys was good, but the office help was really horrible! Not helpful, we will never use them again! I will be telling family, friends and co-workers not to use this company.
Refrigerator/freezer repair
Ed10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Found problem right away. Fixed the refrigerator. We are very pleased with the service
Julie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great service tech, very knowledgeable and friendly.
JanetLocal Guide · 79 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark was courteous and thorough I will certainly call Mr. Applianceagain if I need any more assistance
Kristin9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very responsive and helped me help my father with his refrigerator! Thank you.
Refrigerator/freezer repair+ Responsiveness
Duke7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark Ford was fantastic. I am happy with the repair and I really appreciated the great advice to keep my appliances in working order.
Carolee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very professional, knowledgeable, easy going repairman. Had a pleasent attitude.
MaryLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Our almost new Frigidaire room air conditioner quit working. After calling Frigidaire customer service, and getting a list of repair services, I was able to schedule an appt. right away with Kendell Roper of Mr. Appliance. He diagnosed the problem, sent for the parts and after Frigidaire sent the wrong parts, he…
Michael8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Chuck was excellent and I will
Most definitely use them again.
Hunter7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Best in-home service provider experience I've had (for a Bosch fridge). Curtis was excellent. 👌🏻
susanLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Technician David was very professional and helpful. He was actually early for my 2 appts. Overall experience was great.
Danette15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
On time. Professional and helpful. Very efficient finding the issue and fixing it.
Leah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My technician was very knowledgeable. He explained things in terms I could understand, which I really appreciated. He will be called again, if I have any other issues with my appliances.
Brad9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark was our Tech in Jenks this morning. He was early to our appointment and he was great. He quickly diagnosed our issue and explained it in a thorough manner so we could understand. He was also great with my boys that were with us the whole time.
Can’t say enough good things!
ShyLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Overall my experience with the tech was good the phone representative was okay as well but my issue was with the service on callbacks. What I mean is the first visit. I had an error with my freezer making a noise and being i didnt have it plugged up long enough for the noise to start the tech didnt know what the…
s1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing service!!!! Quick, knowledgeable, helpful and professional! So happy to find a reliable company for appliances!
Kathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The repair team was very knowledgeable. They diagnosed the problem with my mother’s Bosch refrigerator/freezer. They ordered the part, kept in contact and scheduled asap when part came in… I was very happy with their services.
Yes by most measures: 4.8★ from 1,130 Google reviews and an Experts Score of 51/100 (grade C), #7 of 11 washer dryer hookup services we track. 2.8% of reviews in the last two years were 1–2★ (category average 3.6%).
How much does Mr. Appliance of Metro Tulsa charge?
Customers reported a typical bill of $309 (middle half $189–$403), 24% above the washer dryer hookup services median of $250.
What do customers hire Mr. Appliance of Metro Tulsa for?
