Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%71+27Reliability 17%70+11.9Craft & service 20%65+13Value 10%75+7.5Momentum 10%100+10Replies to reviews 5%75+3.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREMr. Appliance of Metro Tulsa
Broken Arrow, OK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 11 washer dryer hookup services · 4.8★ from 1,130 Google reviews
Report card
Percentile vs other washer dryer hookup services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: craft & service.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Mr. Appliance of Metro Tulsa is better than 71% of washer dryer hookup services.B
71
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Mr. Appliance of Metro Tulsa is better than 70% of washer dryer hookup services.B
70
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Mr. Appliance of Metro Tulsa is better than 65% of washer dryer hookup services.B
65
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Mr. Appliance of Metro Tulsa is better than 75% of washer dryer hookup services.B
75
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Mr. Appliance of Metro Tulsa is better than 100% of washer dryer hookup services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Mr. Appliance of Metro Tulsa is better than 75% of washer dryer hookup services.B
75
Reviews for your job
Customers hired Mr. Appliance of Metro Tulsa for 8 kinds of job.
Mr. Appliance of Metro Tulsa for HVAC duct & vent installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$309+24% vs typical washer dryer hookup services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 75%Overpriced 4%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 101 | $176–$440 |
| Dishwasher repair | 84 | $119–$283 |
| Washing machine repair | 67 | $139–$342 |
| Dryer repair | 65 | $146–$303 |
| Washer/dryer repair | 51 | — |
| Stove, cooktop & oven repair | 40 | — |
| Oven repair | 32 | $175–$473 |
| Refrigerator repair | 30 | — |
