How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCOREMr. Appliance of Metro Tulsa
Broken Arrow, OK · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 11 washer dryer hookup services · 4.8★ from 1,130 Google reviews
Report card
Percentile vs other washer dryer hookup services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.
Reviews for your job
Customers hired Mr. Appliance of Metro Tulsa for 8 kinds of job.
Mr. Appliance of Metro Tulsa for refrigerator/freezer repair
Clear ✕All 101 Google reviews tagged “Refrigerator/freezer repair” · showing 40
This is the second time we have used Me. Appliance and your service is great and reasonably priced.
Couldn’t be happier with Brent D’s replacement of our icemaker! Brent was friendly, efficient and went above and beyond the call in several ways – noticing and fixing our loose freezer door handle, volunteering to clean the inside of the freezer, and clearing out the dusty space below the refrigerator to give us…
If you have an appliance that needs repair, look no further than Mr. Appliance. This company is locally owned and has integrity. Their expert team has worked on my wine cooler, Sub Zero fridge and my ice machine. All repaired as promised and very reasonable price. I highly recommend.
Very good communication before the service. Technicians were knowledgeable and explained the issues and concerns before starting work. 15 yr. old Samsung refrigerator with discontinued parts. Worked with our schedules to complete repairs. Will use again if the need arises.
Our repair tech was timely, explained everything that needed to be done e and the cost very clearly. He had to order a part and returned the following week with the part and it only took about 15 minutes to install and to test. Great job Billy!
Mark was an excellent tech Very personable and professional On time, went to work, and fixed the problem
Fast, friendly and efficient. Appreciate this company tremendously!
Found where my refrigerator leak was after 2 other appliance companies in town could not. Ordered the parts and replaced and it’s worked perfectly so far. Will call them 1st for now on.
Spending money to repair appliances is expensive but cheaper than replacing. However, my repair technician was very prompt and went the extra mile to get my service completed in time for an event. I also appreciate the fact that I was able to use a locally owned business. So many local service companies have sold…
Repairman was pleasant and efficient. I was unhappy with the way he put the food back in the fridge. He could have at least asked me where the shelves belonged. He could have left the food out so I could put it back where it belonged. Now I have to empty the whole refrigerator and fix the shelves and then replace…
Billy was professional and personable. He completed the service repair timely and explained all costs up front. The office staff kept me informed and the technician was prompt informing before his arrival.
Timely, and professional. We’ve used them multiple times, and will continue
Same day service was available. Mark F was on time, courteous, professional and extremely knowledgeable. Would definitely recommend.
The repairs were very well done as well as educational - how things work, how to care for, etc. Mark is personable and very competent.
Good, friendly Service at a decent price
Service was good the repair did the job. Technician was great knew his stuff.
Technician, manager and person answering phone were vey knowledgeable and made suggestions before repairing refrigerator. Checked suggestion but came back to original plan and was very professional.
Mark was very attentive to the problem with my dryer. When the original diagnosis was wrong he took an diagnostic approach and solved the problem.
Excellent! Making an appointment was a breeze, and Technician Billy was Professional, Polite, and Thorough. Individuals, like Billy, are one of the main reasons I will do business again with Mr. Appliance, if need be.
Billy was knowledgeable about our very old refrigerator and determined what was wrong, fixed it and we will keep using “old reliable” longer thanks to him.
Service man Mark Ford was professional and competent and courteous. I will contact Mr Appliance for any further repairs and recommend to others.
Had towItforan appointment but they were recommended so I wanted a reputable person. I had to have the ice maker replaced as they don’t make parts you just replace these days that was the reason for the amount of money I had to pay. Service was good and they came when they said they would.
Mr. Appliance is a winner! Billy arrived on time and fixed my refrigerator in no time. He is a kind person and an accomplished technician. I appreciated the "heads up" text as to his arrival. The office has good communication skills which seems to be an increasingly rare attribute these days. I highly recommend this…
Mark was an excellent technician and very friendly. He was able to explain everything thoroughly.
Very professional from start to finish. Everyone I dealt with. Would definitely buy the product again especially because of the service.
Todd was on time, knowledgeable and got refrigerator fixed quickly and efficiently. Pleasant gentleman too
We needed our icemaker replaced and Billy with Mr Appliance came out promptly, evaluated the issue, and got a new one installed for us. We were very impressed with the customer service of both the office and Billy's work. They kept us informed of every detail by way of texts, including sending a picture of our…
On time very friendly
Mark did an EXCELLENT Job! His knowledge & experience was the best I have experienced in service work! He is a Great Value to your company Mr. Appliance Repair in the Tulsa Area! Thanks Ron Roberts
Excellent communication process for the appointments. The technician was extremely intelligent and did some very creative troubleshooting! He connected back a week later with updates from the manufacturer. Very good experience!!!!
Very professional, courteous and knowledgeable. They were thorough and honest and didn't try to sell me something I didn't need!!
All went well… on time and helpful technician!! Great job!!
Very professional and knowledgeable.
Prompt, informative, friendly service! Would use this company again!
Mark was amazing, friendly and very helpful. NOW we have ice and it’s been months since our refrigerator made ice. We will MOST CERTAINLY recommend Mark and Mr Appliance to our family and friends. Thank you for your GREAT customer service.
Great service. Great people to do business with. Knowledgeable, friendly, & timely service. Definitely would recommend their company to do business with.
The heating element went out on our Maytag dryer. They had a new one in the truck so that was good. They cleaned the machine and left us with a better dryer than when they arrived. Many thanks.
Outstanding young man. Courteous professional knowledgeable. Communicated ver well.
Mr. Appliance fixed the ice maker on our refrigerator on the first attempt. David was the tech and properly diagnosed the issue and repaired as soon as the part came in. This isn't necessarily an easy task with today's complicated refrigerators. Thank you Mr. Appliance and Thank you David!
Mark was able to diagnose the problem and repair.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 101 | $176–$440 |
| Dishwasher repair | 84 | $119–$283 |
| Washing machine repair | 67 | $139–$342 |
| Dryer repair | 65 | $146–$303 |
| Washer/dryer repair | 51 | — |
| Stove, cooktop & oven repair | 40 | — |
| Oven repair | 32 | $175–$473 |
| Refrigerator repair | 30 | — |