Experts Reviews · Company report
Mr. Appliance of Metro Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Mr. Appliance of Metro Tulsa

Broken Arrow, OK · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 11 washer dryer hookup services · 4.8★ from 1,130 Google reviews

Report card

Percentile vs other washer dryer hookup services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mr. Appliance of Metro Tulsa is better than 41% of washer dryer hookup services.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mr. Appliance of Metro Tulsa is better than 50% of washer dryer hookup services.C
50
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mr. Appliance of Metro Tulsa is better than 63% of washer dryer hookup services.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mr. Appliance of Metro Tulsa is better than 38% of washer dryer hookup services.D
38
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mr. Appliance of Metro Tulsa is better than 50% of washer dryer hookup services.C
50
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mr. Appliance of Metro Tulsa is better than 77% of washer dryer hookup services.B
77
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mr. Appliance of Metro Tulsa is better than 68% of washer dryer hookup services.B
68

Reviews for your job

Customers hired Mr. Appliance of Metro Tulsa for 8 kinds of job.

Mr. Appliance of Metro Tulsa for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$342
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 67 Google reviews tagged “Washing machine repair” · showing 20

★★★★★ Joni · a month ago

Customer service and David were fantastic. I highly recommend and appreciate Mr. Appliance. So relieved that there are still companies that would like to fix your appliance instead of selling you one. ✌️

Paid $250–300Not sureWashing machine repair
★★★★★ kim · 2 months ago

Prompt, courteous and friendly service.

Paid $150–200Reasonable priceWashing machine repair
★★★★★ ROBIN · 3 months ago

My washing machine would not drain. I called Mr. Appliance and was able to get a service call the same day. David , the tech , arrived on time and immediately identified the problem which was the pump. Luckily , he had one in his truck and replaced it . He was here less than and hour and my washer is working…

Paid $300–350Reasonable priceWashing machine repair
★ None · 3 months ago

Said there was no hidden fees. They lied. They never fixed my machine. Kept saying needed another part this went on fir four weeks. I could not use my machine for four weeks. Then they said the part i needed COST $800. Then they said it could not be repaired. Then ( ha ha) said they would refund $400 of the money I…

Paid $500+OverpricedWashing machine repair
★★★★★ Brenda · 4 months ago

Great service and very professional. The tech, Joe, was the most polite and attentive service man we have ever had. He went beyond making sure our washing machine was repaired and working like new.

Reasonable priceWashing machine repair
★★★★★ Israel · 6 months ago

Highly recommend it!! On time very professional they stood on the quote they even called us when they weren't going to be in which it meant A lot. Reschedule, clean, they even recommended down the road for us to fix the bushings on the washing machine which we will!

Paid $300–350Reasonable priceWashing machine repair
★ Wayne · 6 months ago

Caroline was courteous and efficient. She did a great job. The washing machine was fixed properly.

Paid $300–350Reasonable priceWashing machine repair
★★★★★ Dan · Edited 6 months ago

Superior service and client attentiveness by JJ. 10/10 and can’t go wrong with him on the job.

Washing machine repair
★★★★★ steve · 7 months ago

From the time of initial contact until job completion, I was pleasantly surprised they exceeded my expectations. Joe our technician was prompt, capable, and professional.

Washing machine repair
★★★★★ Evelyn · 7 months ago

Professional and pleasant.

Washing machine repair
★★★★ Leah · 7 months ago

The technician was great. Friendly, respectful and got the job done in a timely manner. The only negative thing is the time it took to get someone out and then for the part to come in!

Washing machine repair
★★★★★ Dana · 7 months ago

Carolyn was awesome. Not only did she fix my complicated LG combo W/D she told me how to care for it.

Paid $300–350Reasonable priceDryer repairWashing machine repair
★★★★★ Robert · 11 months ago

very professional, prompt, diagnosed problem quickly, returned and installed part, problem solved, highly recommended

Paid $300–350Reasonable priceWashing machine repair
★★★★★ Heaven · a year ago

Thorough and friendly.

Paid $150–200Reasonable priceWashing machine repair
★★★★★ Wendy · a year ago

Have used Mr. Appliance multiple times and they have always provided excellent service, both in diagnosing and repairing and in the high level of professionalism and courtesy shown.

Washing machine repairMicrowave repairStove, cooktop & oven repair
★★★★ Kari · a year ago

Showed up on time and great communication! Kind and patient!

Washing machine repair
★★★★★ Tricia · Edited a year ago

Excellent service and friendly people.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Charles · 2 years ago

Washer had a problem. Bob came out and diagnosed and fixed the problem. He was thorough, polite, professional, and made sure the problem was correctly diagnosed. A very pleasant experience. Would recommend them to anyone.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Christy · 3 years ago

Mr Appliance saved the day!! Thank you for your fast response at a great price. My machine is running smoothly again. PS Curtis was professional, efficient, and a nice guy. Thanks again!!!!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 3 years ago

Curtis was very prompt. He explained what my issue was, installed the necessary part and showed me how it worked. He was extremely nice and i recommend him to anyone needing washer repair

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism

Show more washing machine repair reviews (47 more) →

Price

$309+24% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair101$176–$440
Dishwasher repair84$119–$283
Washing machine repair67$139–$342
Dryer repair65$146–$303
Washer/dryer repair51—
Stove, cooktop & oven repair40—
Oven repair32$175–$473
Refrigerator repair30—

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