Experts Reviews · Company report
Mr. Appliance of Metro Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%50+7.5Craft & service 20%63+12.6Value 10%38+3.8Momentum 8%50+4Track record 7%77+5.4Accountability 5%68+3.4Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Mr. Appliance of Metro Tulsa

Broken Arrow, OK · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 11 washer dryer hookup services · 4.8★ from 1,130 Google reviews

Report card

Percentile vs other washer dryer hookup services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Mr. Appliance of Metro Tulsa is better than 41% of washer dryer hookup services.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Mr. Appliance of Metro Tulsa is better than 50% of washer dryer hookup services.C
50
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Mr. Appliance of Metro Tulsa is better than 63% of washer dryer hookup services.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Mr. Appliance of Metro Tulsa is better than 38% of washer dryer hookup services.D
38
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Mr. Appliance of Metro Tulsa is better than 50% of washer dryer hookup services.C
50
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Mr. Appliance of Metro Tulsa is better than 77% of washer dryer hookup services.B
77
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Mr. Appliance of Metro Tulsa is better than 68% of washer dryer hookup services.B
68

Reviews for your job

Customers hired Mr. Appliance of Metro Tulsa for 8 kinds of job.

Mr. Appliance of Metro Tulsa for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$342
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 67 Google reviews tagged “Washing machine repair” · showing 60

★★★★★ Joni · a month ago

Customer service and David were fantastic. I highly recommend and appreciate Mr. Appliance. So relieved that there are still companies that would like to fix your appliance instead of selling you one. ✌️

Paid $250–300Not sureWashing machine repair
★★★★★ kim · 2 months ago

Prompt, courteous and friendly service.

Paid $150–200Reasonable priceWashing machine repair
★★★★★ ROBIN · 3 months ago

My washing machine would not drain. I called Mr. Appliance and was able to get a service call the same day. David , the tech , arrived on time and immediately identified the problem which was the pump. Luckily , he had one in his truck and replaced it . He was here less than and hour and my washer is working…

Paid $300–350Reasonable priceWashing machine repair
★ None · 3 months ago

Said there was no hidden fees. They lied. They never fixed my machine. Kept saying needed another part this went on fir four weeks. I could not use my machine for four weeks. Then they said the part i needed COST $800. Then they said it could not be repaired. Then ( ha ha) said they would refund $400 of the money I…

Paid $500+OverpricedWashing machine repair
★★★★★ Brenda · 4 months ago

Great service and very professional. The tech, Joe, was the most polite and attentive service man we have ever had. He went beyond making sure our washing machine was repaired and working like new.

Reasonable priceWashing machine repair
★★★★★ Israel · 6 months ago

Highly recommend it!! On time very professional they stood on the quote they even called us when they weren't going to be in which it meant A lot. Reschedule, clean, they even recommended down the road for us to fix the bushings on the washing machine which we will!

Paid $300–350Reasonable priceWashing machine repair
★ Wayne · 6 months ago

Caroline was courteous and efficient. She did a great job. The washing machine was fixed properly.

Paid $300–350Reasonable priceWashing machine repair
★★★★★ Dan · Edited 6 months ago

Superior service and client attentiveness by JJ. 10/10 and can’t go wrong with him on the job.

Washing machine repair
★★★★★ steve · 7 months ago

From the time of initial contact until job completion, I was pleasantly surprised they exceeded my expectations. Joe our technician was prompt, capable, and professional.

Washing machine repair
★★★★★ Evelyn · 7 months ago

Professional and pleasant.

Washing machine repair
★★★★ Leah · 7 months ago

The technician was great. Friendly, respectful and got the job done in a timely manner. The only negative thing is the time it took to get someone out and then for the part to come in!

Washing machine repair
★★★★★ Dana · 7 months ago

Carolyn was awesome. Not only did she fix my complicated LG combo W/D she told me how to care for it.

Paid $300–350Reasonable priceDryer repairWashing machine repair
★★★★★ Robert · 11 months ago

very professional, prompt, diagnosed problem quickly, returned and installed part, problem solved, highly recommended

Paid $300–350Reasonable priceWashing machine repair
★★★★★ Heaven · a year ago

Thorough and friendly.

Paid $150–200Reasonable priceWashing machine repair
★★★★★ Wendy · a year ago

Have used Mr. Appliance multiple times and they have always provided excellent service, both in diagnosing and repairing and in the high level of professionalism and courtesy shown.

Washing machine repairMicrowave repairStove, cooktop & oven repair
★★★★ Kari · a year ago

Showed up on time and great communication! Kind and patient!

Washing machine repair
★★★★★ Tricia · Edited a year ago

Excellent service and friendly people.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Charles · 2 years ago

Washer had a problem. Bob came out and diagnosed and fixed the problem. He was thorough, polite, professional, and made sure the problem was correctly diagnosed. A very pleasant experience. Would recommend them to anyone.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Christy · 3 years ago

Mr Appliance saved the day!! Thank you for your fast response at a great price. My machine is running smoothly again. PS Curtis was professional, efficient, and a nice guy. Thanks again!!!!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 3 years ago

Curtis was very prompt. He explained what my issue was, installed the necessary part and showed me how it worked. He was extremely nice and i recommend him to anyone needing washer repair

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ A · Edited 3 years ago

Simple honest and courteous. Technician was a pleasure.

Washing machine repair+ Responsiveness+ Value
★★★★★ Mary · Edited 3 years ago

Our almost new Frigidaire room air conditioner quit working. After calling Frigidaire customer service, and getting a list of repair services, I was able to schedule an appt. right away with Kendell Roper of Mr. Appliance. He diagnosed the problem, sent for the parts and after Frigidaire sent the wrong parts, he…

Dishwasher repairMicrowave repairRefrigerator/freezer repair
★★★★★ Susan · 3 years ago

Very friendly and professional

Washing machine repairService not listed
★★★★★ Steve · 3 years ago

Our repairman Curtis was prompt and diagnosisd the problem quickly. He was very professional and I would recommend Mr. Appliance for any repairs that you may need.

Washing machine repair+ Professionalism
★★★★★ Dayna · 3 years ago

Great service, on time, professional, explanation of problem and repair given. Cory and his partner provided an excellent representation of Mr. Appliance.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Pam · 3 years ago

Mark was prompt and courteous. Repaired the 12 year old Kenmore washer so hopefully I will get another 12 years out of it. I would highly recommend Mark with Mr. Appliance.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ S · 3 years ago

Corey came out just as scheduled and took care of the leak in my washer without trying to upsell me or anything like that. The repair cost was initially a bit higher than expected but everything is more expensive these days and a coupon from their website helped with that. In the end, you truly get what you pay for…

Washing machine repair+ Quality+ Professionalism
★★★★★ Kiwi · 3 years ago

Did a great job and did it quickly.

Washing machine repair
★★★★★ Chris · 3 years ago

I'm happy with them.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★ deborah · 4 years ago

Loved the service! Shout out to Liz for recommending them and the service tech Cory Landrum for an awesome professional quick job. He even made sure that everything worked before he left.

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ S · 4 years ago

We had a very good experience with our repair service

Dryer repairWashing machine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Patrick · 4 years ago

Excellent service technician

Dishwasher repairStove, cooktop & oven repairWashing machine repair
★★★★★ Judy · 4 years ago

The technician was knowledgeable and pleasant. Quickly found my washer’s problem. Ordered the part and returned when he said. Fixed the machine and stayed with to make sure everything was working correctly. Would recommend Mr. Appliance of Metro Tulsa

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Joy · 4 years ago

Mark and Corey are Fantastic techs! Nobody could figure out what was wrong w/ my washing machine. It took them only 10 min. To figure it out and it was done!!

Washing machine repair+ Responsiveness
★★★★★ jacqui · 4 years ago

Pleasant, professional, timely

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Penny · 4 years ago

He showed on time, was very professional and fixed my problem. He answered all my questions and give me some great tips. Highly recomment.

Washing machine repair+ Professionalism
★★★★★ Stemed · 4 years ago

Very professional. Thank you.

Washing machine repair+ Quality+ Value
★★★★★ Joseph · 4 years ago

If you have more money than time you’ll enjoy Mr Appliance.

Washing machine repair+ Responsiveness+ Punctuality
★★★★★ Alan · 5 years ago

They did a great job replacing a washing machines door. On time & professional!

Washing machine repair+ Responsiveness
★★★★★ Jessie · 5 years ago

Mark R and Tim came to my home and fixed both of my issued quickly. They were professional, polite, friendly, and knowledgeable. I would absolutely recommend Mr. Appliance to everyone.

Refrigerator repairWashing machine repair+ Punctuality+ Professionalism
★ Daniel · 5 years ago

Very bad experience. Mr. Appliance sent a young tech out to deal with a squealing sound. The technician left, then the washing machine drained out onto our new laminate floors and ruined a large portion. Mr. Kendell Roper came out, recognized the drain hose was not connected, said he would turn it in on his…

Washing machine repair
★ Jaime · 5 years ago

While, my washer was repaired successfully, I confirmed on 4 separate occasions that I would not be owed anything and that it was covered under warranty, only to be told after the fact that there was a mistake and they don’t actually cover it and I was required to pay in full. When I called to discuss their mistake,…

Washing machine repair− Value
★★★★★ L · 5 years ago

We had a leaking water inlet valve creating a small pooling of water inside the front load washer tub that kept collecting even days after laundry had been done. Mark Ford, the tech with Mr Appliance, fixed the problem. He was very courteous, knowledgeable and efficient. He was very respectful of our home, our…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Cecilia · 5 years ago

Kendall came out during the ice and snow storm and fixed the dryer! Better than the mail man who won’t attempt coming up our hill! Thanks so much!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristen · 3 weeks ago

Rating only, no written review.

Dryer repairWashing machine repair
★★★★★ Belinda · 3 weeks ago

Rating only, no written review.

Paid $100–150Reasonable priceWashing machine repair
★★★★★ Jovita · a month ago

Rating only, no written review.

Paid $350–400Reasonable priceWashing machine repair
★★★★★ Mark · 2 months ago

Rating only, no written review.

Paid $400–450Reasonable priceWashing machine repair
★★★★★ Melissa · 4 months ago

Rating only, no written review.

Washing machine repair
★★★★★ Melanie · 4 months ago

Rating only, no written review.

Washing machine repair
★★★★★ Kent · 5 months ago

Rating only, no written review.

Paid $350–400Reasonable priceWashing machine repair
★★★★★ DeDe · 6 months ago

Rating only, no written review.

Paid $300–350Reasonable priceWashing machine repair
★★★★★ shante · 10 months ago

Rating only, no written review.

Washing machine repair
★★★★★ Michael · a year ago

Rating only, no written review.

Paid $100–150Great priceWashing machine repair
★★★★★ June · a year ago

Rating only, no written review.

Paid $350–400Reasonable priceWashing machine repair
★★★★★ Deborah · a year ago

Rating only, no written review.

Paid $150–200Reasonable priceWashing machine repair
★★★★★ Melissa · 2 years ago

Rating only, no written review.

Washing machine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Molly · 3 years ago

Rating only, no written review.

Washing machine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Annette · 3 years ago

Rating only, no written review.

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Donna · 3 years ago

Rating only, no written review.

Washing machine repair+ Responsiveness+ Punctuality+ Quality

Show more washing machine repair reviews (7 more) →

Price

$309+24% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair101$176–$440
Dishwasher repair84$119–$283
Washing machine repair67$139–$342
Dryer repair65$146–$303
Washer/dryer repair51—
Stove, cooktop & oven repair40—
Oven repair32$175–$473
Refrigerator repair30—

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