Experts Reviews · Company report
Mr. Appliance of Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%77+10.9Replies to reviews 7%90+6.4Craft & service penalty88−1.2Momentum penalty90−1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Mr. Appliance of Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.8★ from 1,009 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Nashville is better than 84% of appliance repair.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Nashville is better than 78% of appliance repair.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Nashville is better than 88% of appliance repair.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Nashville is better than 77% of appliance repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Nashville is better than 90% of appliance repair.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Nashville is better than 90% of appliance repair.A
90

Reviews for your job

Customers hired Mr. Appliance of Nashville for 8 kinds of job.

Mr. Appliance of Nashville for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 48 Google reviews tagged “Dishwasher repair” · showing 40

Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brandon came on time, was very professional and gave us great service fixed the problem in my dishwasher.

Paid $500+OverpricedDishwasher repair
mountaindew92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brandon with Mr. Appliance was great. He quickly diagnosed and solved our dishwasher’s problems. Would reccomend

Reasonable priceDishwasher repair
Melinda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Mr. Appliance, Shaun, knows appliances! He took time finding, fixing and explaining the problems clearly. He was neat in his work and in appearance. We appreciated his professional knowledge and personal demeanor.

Dishwasher repairRefrigerator/freezer repair
JoeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Communicated extremely well. Very professional and reliable. Pricing was competitive and fair. Fixed our issue quickly.

Paid $400–450Great priceDishwasher repair
Judith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have had nothing but excellent experiences with the service from scheduling to the service itself. Iyad (Eddie) was professional, pleasant and extremely knowledgeable. I would highly recommend them to friends and family.

Paid $450–500Great priceDishwasher repairDryer repair
SLYLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shaun was very helpful in our dishwasher repair. Quick, efficient, professional and kind! Thanks Shaun!

Great priceDishwasher repair
Sally9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was great! He went above and beyond to fix our dishwasher!

Great priceDishwasher repair
Haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have probably had more appliances break this year than any other and every single time they are there immediately to help. Needless to say I probably know the guys from Mr. Appliance more than I should with the amount of bad luck we have had as new homeowners 😂. I genuinely enjoy every single person they send…

Paid $150–200Great priceDishwasher repairRefrigerator/freezer repairWashing machine repair
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were super prompt and helpful. They sent a picture of the tech before he arrived and he was knowledgeable and neat. He made the repair quickly and we are all good!

Paid $400–450Reasonable priceDishwasher repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very quick and courteous. Highly recommend.

Paid $450–500Great priceDishwasher repairRefrigerator/freezer repair
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hans knows his stuff!

Paid $200–250Great priceDishwasher repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric was great. Although it took a few visits, he stuck with me until my dishwasher was working properly.

Dishwasher repair
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Knowledgeable, able to determine the problem and knew exactly what to do to fix the problem.

Dishwasher repair
Chaley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hans is an angel. I will only be using this company for any of my repair Highly recommend. Hans was an absolute gem and it’s so wonderful to have a local company that cares about the work that they do. Thank you so much.

Paid $250–300Reasonable priceDishwasher repairRefrigerator/freezer repair
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Update to add that I received a very professional call from their front office about my experience. While I ultimately decided not to pursue a repair with them, I genuinely appreciate their outreach and would consider using them again in the future. *** Very friendly and easy to book the appointment. That said, it…

Dishwasher repair
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eric was very personable and replaced a couple of parts. Won’t know success of his work until plumbing is done.

Reasonable priceDishwasher repair
belinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shaun Krzeminski gave excellent service and was quick and efficient, I would recommend him at any job. Great work!

Dishwasher repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shaun was polite and professional. He did a fine job and I appreciated his honesty and integrity.

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
JLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Appliance has all the tools necessary to make your experience with your appliance repair easy. Their answering service has a straightforward process to understand the potential issue and work with you to schedule an appointment. Eric (Mr. Appliance) showed up on the day of the appointment, addressed the issue…

Dishwasher repair+ Responsiveness+ Professionalism
Suzan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great to work with. Fixed my dishwasher fast because he had everything in his truck. Would definitely call again.

Dishwasher repair+ Professionalism
Penney14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repaired dish washer. Very polite.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Kent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. Quick and easy

Dishwasher repair
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was the technician who came for my work call. He was professional, nice, and fixed my appliances in a good amount of time. He was also very clear as to what he found and how he needed to fix it. Very transparent would recommend

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional. Went above and beyond and gave additional advice. Very pleased with service

Dishwasher repair+ Punctuality+ Quality+ Professionalism
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your repairman, Perry, was awesome. So knowledgeable and so professional. He did a great job on my sons dishwasher. He is very pleased. Also your lady who takes your calls, Kim, is awesome also.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
KaylaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The cost of my dishwasher repair was $292. After looking at the receipt, the cost of my heater part that had gone out was $75. So before taxes, the cost of labor for the technician to be here for less than a hour was $192. I will not be using this company again. This labor rate seems to be excessively high for something that took him 15 minutes to fix.

Dishwasher repair− Value
TommyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was incredible. A true master craftsman that was incredibly thoughtful and detail oriented. I cannot recommend him enough. Thanks Chris!

Dishwasher repair
BriaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Mr. Appliance in Knoxville in the past and had a good experience and knew to call them when our dishwasher stopped working here in Nashville. They arrived the next day after my initial call, diagnosed the issue in 30 minutes, ordered the part, and did the repair the day after the part arrived. In less than a…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Leon's3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He did a good job. Only problem was having to wait a week before he could come

Dishwasher repairRefrigerator repair
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric came out multiple times for different things. I can’t say enough about how pleased I am and would definitely recommend to anyone having trouble with their appliances.

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric is a delightful man. He quickly diagnosed our problem and fixed it promptly. I love how well the company communicates with clients, it is such a relief to deal with professionalism and friendly staff. Mr. Appliance is now in my contacts list and will be my go-to always in the future.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I received excellent service from my initial call to the job was completed. They was kept well informed throughout the service process via text, email, and phone.

Dishwasher repair+ Responsiveness+ Professionalism
JennLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technicians came in, put a doormat at the front door to wipe their feet, put in shoe covers before entering. They quickly diagnosed the issue, the cost to repair was very agreeable, and had it repaired, dishwasher reinstalled and cleaned up in less than an hour. My only critique is they did not bring their own…

Dishwasher repair+ Punctuality+ Professionalism+ Value
DeanLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric came and gave us a diagnosis on our dishwasher. He was super knowledgeable and friendly and explained everything. We will absolutely be using them again.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
D.M.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technician was here on time. The Company was easy to deal with on the phone. When the technician arrived he diagnosed the problem and gave me the cost (which was reasonable) right away. He was everything you would want in a repair person! He knew what he was doing and it was a great value! Professional in…

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Noel5 days ago★★★★★

Rating only, no written review.

Dishwasher repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceDishwasher repair
Beverly3 months ago★★★★★

Rating only, no written review.

Paid $350–400Dishwasher repair
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceDishwasher repair
Ellen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDishwasher repair

Show more dishwasher repair reviews (8 more) →

Price

$384+42% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 66%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair88$132–$440
Dishwasher repair48$119–$377
Dryer repair43$176–$359
Washing machine repair39$126–$371
Washer/dryer repair23$126–$340
Stove, cooktop & oven repair22$132–$421
Refrigerator repair20$196–$435
Oven repair18$153–$427

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