How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%77+10.9Replies to reviews 7%90+6.4Craft & service penalty88−1.2Momentum penalty90−1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMr. Appliance of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.8★ from 1,009 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Mr. Appliance of Nashville for 8 kinds of job.
Mr. Appliance of Nashville for refrigerator/freezer repair
Clear ✕All 88 Google reviews tagged “Refrigerator/freezer repair” · showing 20
The service was good . I was not satisfied with them because I have asked them for an Itemized Invoice for services provided and they have not yet provided that transparency with me as a customer. This has left me suspicious with their pricing. I can’t understand what is so complicated in emailing your clients an…
Tech Matt Willis had it fixed in 15 minutes. He did what another company couldn't do in a month. Mr Appliance will be my first call from now on. Recommend them to everyone. Fast,friendly and professional.
Very professional
Shaun was amazing! 2 hours early and fixed our issue no problem! Very quick!
Eric R. and Brandon W. were both very professional, knowledgeable, and helpful! I highly recommend their service. Thanks!
Mr. Appliance, Shaun, knows appliances! He took time finding, fixing and explaining the problems clearly. He was neat in his work and in appearance. We appreciated his professional knowledge and personal demeanor.
Brandon did an excellent job! He showed up on time, was able to diagnose the problem very quickly, had a part on his truck that fit my 25 year-old refrigerator, and had us back up and running again in a couple hours!
Brandon was great. Communicated when he would arrive, was very knowledgeable on our product and repaired very quickly.
Eric was so friendly, knowledgeable and went above and beyond to get the work accomplished in a short time frame. He worked clean and gave me good advice about the appliances he was fixing. Had a great experience.
This company does good work and was immediately available. Because we needed to fix the issue immediately, we approved the purchase, but the cost was high.
Service was wonderful! Eric was extremely communicative, prompt, polite and professional. Eric came prepared with the parts needed to make the repairs to our ice maker in a timely and efficient manner. I would recommend him & services.
Shaun was very competent and nice. He did a thorough job as it was a time consuming repair. I’ve had Mr Appliance in my home for 3 appliances and have always had excellent service.
We sold our house and needed to get the refrigerator repaired before closing, so time was very short. Iyad was great—very friendly and helpful. He had to order a part, but he was able to come back within two days, and finished the job in no time. I recommend Mr. Appliance and Iyad very highly.
Friendly, knowledgeable, on time! Reasonable charges
Brandon was professional in his duties. He was also friendly and easy to work with.
I have probably had more appliances break this year than any other and every single time they are there immediately to help. Needless to say I probably know the guys from Mr. Appliance more than I should with the amount of bad luck we have had as new homeowners 😂. I genuinely enjoy every single person they send…
Excellent service, friendly courteous technician, and fair competitive price.
Eric communicated with me the night before and gathered information so when he showed up he was able to have the parts ready and available as needed. He diagnosed the problem and had it fixed within an hour! Great work and thank you!
Brandon Wiles came out to fix our icemaker. He spent a lot of time explaining to us what he was doing and got it to work in a very short time. He was personable, took time with us and was great at educating and communicating. I would use him again in a heartbeat for any of my appliances. Thank you so much!!
I have a new Viking with at least 6 repairs or more. He was the first person to really take his time, call the people who know Viking. I still don’t know if it’s repaired because it takes a month or so for the issue to come up again. He did an excellent job searching and I’m appreciative.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 88 | $132–$440 |
| Dishwasher repair | 48 | $119–$377 |
| Dryer repair | 43 | $176–$359 |
| Washing machine repair | 39 | $126–$371 |
| Washer/dryer repair | 23 | $126–$340 |
| Stove, cooktop & oven repair | 22 | $132–$421 |
| Refrigerator repair | 20 | $196–$435 |
| Oven repair | 18 | $153–$427 |