Experts Reviews · Company report
Mr. Appliance of Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%77+10.9Replies to reviews 7%90+6.4Craft & service penalty88−1.2Momentum penalty90−1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Mr. Appliance of Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.8★ from 1,009 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Appliance of Nashville is better than 84% of appliance repair.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Appliance of Nashville is better than 78% of appliance repair.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Appliance of Nashville is better than 88% of appliance repair.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Appliance of Nashville is better than 77% of appliance repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Appliance of Nashville is better than 90% of appliance repair.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Appliance of Nashville is better than 90% of appliance repair.A
90

Reviews for your job

Customers hired Mr. Appliance of Nashville for 8 kinds of job.

Mr. Appliance of Nashville for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$421
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 42

All 22 Google reviews tagged “Stove, cooktop & oven repair”

Luke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brandon was great. He arrived on time, quickly diagnosed the issue with our stove, and applied the proper repair.

Stove, cooktop & oven repair
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Eric R. and Brandon W. were both very professional, knowledgeable, and helpful! I highly recommend their service. Thanks!

Refrigerator/freezer repairMicrowave repairStove, cooktop & oven repair
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience! Very professional and thorough! Tech was Iyad Laymoun

Reasonable priceStove, cooktop & oven repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Wolf oven door latch was broken and has since been replaced.

Refrigerator repairStove, cooktop & oven repair+ Responsiveness+ Quality+ Professionalism
DebraLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The whole experience was stressfree, from setting the appointment to the arrival of the technician, who got to the appointment at the early part of the time slot. The tech, Kerry, was pleasant to deal with, assessed the problem with the stove and had it working in no time. I would definitely recommend Mr. Appliance to everyone.

Paid $200–250Stove, cooktop & oven repair
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kerry was great. He put in the effort to figure out a complex issue with our stovetop fan. Would highly recommend.

Stove, cooktop & oven repair
Matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Mr. Appliance several times and always, without exception, they have been timely in arrival according to the schedule, performed all work knowledgeably and successfully, were very willing to answer questions and explain anything we asked about the job in process, and were courteous throughout. The work…

Refrigerator/freezer repairFreezer repairStove, cooktop & oven repair+ Punctuality
Brayden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful in finding parts for older appliances

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was the technician who came for my work call. He was professional, nice, and fixed my appliances in a good amount of time. He was also very clear as to what he found and how he needed to fix it. Very transparent would recommend

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Max4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Scam artists. Quick to respond and schedule an appointment because they’re gonna get $138 bucks from you regardless. They quoted me $778 dollars to repair a sensor and chip in a 2000’s Frigidaire stove top. They told me the parts no longer existed for that model so it would be that expensive. I googled the parts,…

Stove, cooktop & oven repair− Value
JimLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric was amazing, wonderful to work with very knowledgeable and professional. Definitely would recommend.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Lynne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was great!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Shelley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric was fast, knowledgeable, and courteous. He had my gas range (which had not worked in 4 years) working in less than hour. It needed a new igniter (which he already had with him) and it was installed quickly. Would recommend to anyone! Fabulous job Eric!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric came out multiple times for different things. I can’t say enough about how pleased I am and would definitely recommend to anyone having trouble with their appliances.

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Southern6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so impressed with our repairman Eric. Our appliance offered some unique challenges, and he was helpful and polite throughout the visit. Communication with the company was great as well. Would highly recommend.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding overall experience, from scheduling to delivery. Eric was fantastic and correctly identified 2 issues with our stove that a prior company misdiagnosed leading to the oven not working for 12 months (supply chain part issue). Highly recommend

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. Friendly, knowledgeable.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Anthony was super helpful and diagnosed my problem and resolved it. He is very knowledgeable. I would ask for him again..,,

Stove, cooktop & oven repair
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Shonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oven repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Stove, cooktop & oven repair+ Punctuality+ Professionalism
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality

Price

$384+42% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 66%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair88$132–$440
Dishwasher repair48$119–$377
Dryer repair43$176–$359
Washing machine repair39$126–$371
Washer/dryer repair23$126–$340
Stove, cooktop & oven repair22$132–$421
Refrigerator repair20$196–$435
Oven repair18$153–$427

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